Finalsite Enrollment Reviews & Product Details

Web-based system with a highly responsive customer service team that allows your school to take your existing processes and move them online. If you're still using paper documentation for intake and manual work for admission decisions, then SchoolAdmin will allow you to take a giant leap forward. Review collected by and hosted on G2.com.

If you are not a tech-savy individual with experience in web-based platforms, there's a learning curve ahead. However, you're supported with amazing "how-to" guides and a customer support team that can help solve problems in a responsive and accurate manner. Review collected by and hosted on G2.com.

School admin makes reenrollment and online applications easy, efficient, and well structured to manage as an administrator. Compared to past schools and days of paper re-enrollment or applications, which was a nightmare in terms of things getting lost, etc., School Admin is organized, reliable and efficient. Review collected by and hosted on G2.com.

We've only found minor bumps. School Admin has levels that a school can pay for, and the more expensive level includes many features such as digitzing forms. We pay for the basic level and wanted one single digitized checkbox on our contract, that a family has registered in FACTS for payment, and School Admin's fee structure wouldn't let us do that one box without paying the much higher fee for the full upgrade. We'd like to see that change if possible. Review collected by and hosted on G2.com.

Love that it is web based so I can easily access my information at any time. Review collected by and hosted on G2.com.

There are certain aspects of the system that are limiting and need improving....I have sent in several "feature requests" to address this. Review collected by and hosted on G2.com.

The start up process for our school has gone very smoothly. Our onboarding specialist Jessica has been available to us every step of the way.The set up phone calls. These are informative and they are always followed up with an email with videos and step by step guides. Review collected by and hosted on G2.com.

The system is still new. There are still some issues. It can be confusing at times. Review collected by and hosted on G2.com.

SchoolAdmin's friendly and knowledgable customer service extends beyond the initial sale and makes using this software to achieve enrollment goals easy from day one forward. Tech support is quick to respond and not only address issues, but also create solutions. Software functions are intuitive and designed to help admissions offices improve efficiency and personalize approaches. Powerful data needed to drive decisions is literally at your fingertips through the custom dashboard or saved searches. We spend less time tracking things and more time interacting with prospective families. Using SchoolAdmin has even allowed multiple departments to continue the admissions process while working remotely. Our enrollment numbers and timely contract submissions have improved by more than 20%! Parents and staff have also commented on the ease of use. Review collected by and hosted on G2.com.

SchoolAdmin does not offer direct parent service if there is a technical issue or difficulty, which means the school personnel have to assist. I wish SchoolAdmin had a tuition assistance component, development software, and even a school-wide SIS. Having used many other software companies, SchoolAdmin would make the lives of all school employees easier if they had a full suite of products. Review collected by and hosted on G2.com.

SchoolAdmin is easy to use and customer service is super responsive. Review collected by and hosted on G2.com.

I wish that there were more tools for virtual admissions meetings available. Review collected by and hosted on G2.com.

SchoolAdmin is a fantastic admission tool and actually allows me to do my work as an admission rep, rather than create endless workarounds to successfully manage my applicant pool. When we made the switch three years ago we immediately heard from families how much they loved being able to keep track of their child's checklist online. The online review feature is my personal favorite! Review collected by and hosted on G2.com.

I really can't think of anything at the moment. There had been some features early on that we struggled with but we shared that feedback with SchoolAdmin and I'm happy to share that those issues have all been resolved. Whenever we have an issue or need help the customer service team is super responsive via chat! Review collected by and hosted on G2.com.

The people! Response time is really great. Review collected by and hosted on G2.com.

The inability to search notes for most recent activity. It would be really helpful to use this information for last point of contact, etc. Review collected by and hosted on G2.com.

My school has used SchoolAdmin for the past 6 years. It is an incredibly powerful enrollment management tool and has helped streamline the admission process and made our communication much more personalized and comprehensive. I am able to quickly and easily generate enrollment funnel reports for the head of school and board; the parent interface is very user friendly; the human capital saved by using school admin has allowed our admission team to spend more time on personal connections and more sophisticated communication and marketing. This year, we added the billing program to our contract and the roll out has been great. Parents appreciate being able to access account information quickly and we can already see efficiencies for our student billing staff. Review collected by and hosted on G2.com.

We've had a few growing pains with the billing roll out, but the customer service is great and has always addressed questions or concerns. Because the system is so powerful, be sure to give yourself time to really play in the system before you roll it out and go live with families. Review collected by and hosted on G2.com.

The ability to track all communications with a family is awesome! I am a data person so also having the ability to create data from the information we have input into School Admin helps us make informed decisions within our admissions department and school-wide. Their customer service is outstanding! Any time I need anything they are prompt and friendly. Review collected by and hosted on G2.com.

There are some features that would be helpful to make the system even better and they are continually taking suggestions and updating their system to make it better. Review collected by and hosted on G2.com.