---
title: FeedSolve Reviews
meta_title: 'FeedSolve Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how FeedSolve works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# FeedSolve Reviews
**Vendor:** Lumora Ventures  
**Category:** [Complaint Management Software](https://www.g2.com/categories/complaint-management)
## About FeedSolve
FeedSolve is external stakeholder feedback and complaint resolution software for SMEs and enterprises. It centralizes feedback from customers, suppliers, partners, and communities in one platform - replacing scattered emails and spreadsheets with a structured workflow. Teams can log complaints, assign them to the right person, track resolution progress, and close the feedback loop with documented responses. FeedSolve is designed for operations managers, quality teams, compliance officers, and business owners who need an audit-ready complaint trail without complex enterprise software.






- [View FeedSolve pricing details and edition comparison](https://www.g2.com/products/feedsolve/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-24+16%3A03%3A31+-0500&secure%5Bsession_id%5D=018d513f-7649-407e-86c4-a42dbf527ab9&secure%5Btoken%5D=64a2ad5007aa15b1b1a617870062f7c94139a43ff966190a94d9fc3a31bc9245&format=llm_user)

## FeedSolve Features
**Usability**
- All-Employee Access
- Supporting Documents
- Two-Way Communication
- Multi-Channel Communication

**Reporting**
- Priority Case Alerts
- Trend Analysis
- Performance Monitoring
- Social Media Monitoring

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Social Media Integration
- Survey/Poll Management
- Live Chat
- Real-Time Reporting
- Support Ticket Tracking
- Knowledge Base Management
- Customer Complaint Tracking
- Real-Time Notifications
- Case Management
- API
- Collaboration Tools
- Customizable Templates
- AI Copilot
- Data Import/Export
- Interaction Tracking
- Service Level Agreement (SLA) Management
- Audit Trail
- Issue Management
- Real-Time Updates
- Corrective and Preventive Actions (CAPA)
- Access Controls/Permissions
- Self Service Portal
- Multi-Channel Management
- Third-Party Integrations
- Canned Responses
- Email Management
- Customizable Forms
- Surveys & Feedback
- Activity Dashboard
- Prioritization
- Routing
- Support Ticket Management
- Widgets
- Chat/Messaging
- Alerts/Escalation
- Activity Tracking
- SSL Security
- Workflow Management
- Quality Assurance
- Feedback Management
- Issue Tracking
- Customizable Branding
- Tagging
- Customer Service Analytics
- Assignment Management
- Email Templates
- Customizable Reports
- Reporting/Analytics
- Reporting & Statistics
- Forms Management

## Top FeedSolve Alternatives
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  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,699 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,719 reviews)