Feedbaq Reviews & Product Details

Turn your AI agent into a customer researcher with Feedbaq. Feedbaq is a customer feedback and user research tool for founders, product managers, designers and marketers at software startups. It combines asynchronous studies, voice and narrated screen answers, AI follow-up questions and an MCP connection to the AI tools you already use. Hear why customers make the decisions they do Understand why customers cancel, where onboarding breaks down and what people need before you build. Feedbaq lets you collect detailed explanations through a shared study link, without scheduling a call with every participant. People answer in their own time, and you get their words, recordings and transcripts to inform your next decision. Combine voice, screen recording, text and choice Choose the right answer format for each question and combine formats in the same study. Voice gives participants room to explain an experience in their own words. Narrated screen recording lets them show you a product, prototype or website while explaining what they are thinking. Screen recording captures their screen and voice in a desktop browser. Text and multiple-choice questions help you collect written feedback and clear choices alongside those explanations. Ask follow-up questions about each person's answer Feedbaq's AI can ask a new question based on what the participant just said. If someone says onboarding was confusing, it can ask which step was unclear. If they mention a workaround, it can ask how they do it today. You choose where follow-ups belong and can give the AI instructions for each question, so the study explores the details that matter to your research. Build and analyze studies with your own AI agent Connect Claude, ChatGPT, Codex, Cursor, Grok or another compatible agent through MCP, the Model Context Protocol. Your agent can create and edit a study, configure questions and follow-ups, publish it with your approval and read full responses. Use the product context, research goals and earlier findings already in your conversation to shape the study. Review, preview and refine it in Feedbaq's web builder whenever you want. Trace findings back to the evidence Voice and screen answers come with transcripts. Word timings let you jump to the relevant moment in a recording to hear the tone or see what happened. Your connected AI agent can compare responses, identify recurring issues and pull out quotes with links back to the original answers. Check the participant's own words before deciding what to change. Use Feedbaq for the decisions your team faces Explore customer problems and unmet needs. Test product concepts and prototypes before building. Ask people to walk through onboarding or a usability task. Test what people understand from landing page copy and marketing messages. Learn why customers cancel and what would have helped them stay. Make participation straightforward Participants open your study link and answer in their browser without creating an account or installing an app. Start from a template, write your own questions or ask your agent to draft the study, then share the published link with the people you want to hear from. Built by a product researcher Feedbaq was founded by Peter Kildegaard, a former staff product manager at Maze, the product research platform.