Factal Reviews & Product Details

The combination of speed and accuracy is Factal's killer combination. Knowing that alerts are independently verified helps build confidence in the product, but when you pair it with the speed of verification, it turns the product from a nice to have to a must have security and intelligence tool. Review collected by and hosted on G2.com.

There are not many downsides to Factal, but sometimes the geographic coverage can be thin in markets where social media is not used as widely or consistently to report breaking news. Review collected by and hosted on G2.com.

An excellent platform delivering quick, timely, accurate safety & security alerts. Extremely customizable and functional. Customer service, support, and agents are online, available, and reliable. It's a company that clearly cares about it's product and customers. Review collected by and hosted on G2.com.

Nothing major stands out. Serves my job and function very well. Review collected by and hosted on G2.com.

I find Factal to be user-friendly, intuitive, and has so many great resources and tools. The Factal team is extremely responsive and helpful with trainings offered and new features. It provides a good global overview and captures so much relevant information. I use it every day and always have the dashboard open. It is easy to integrate into our teams with langugage support and allows individuals to set up implementation according to the level of info they need.

Factal has not only helped us to have vital historical data for our hundreds of global locations, but the resources offered, from briefings, trainings, ad-hoc incident chats have been really helpful in keeping us informed and engaged. Review collected by and hosted on G2.com.

N/A. The Factal team is constantly making improvements. Review collected by and hosted on G2.com.

I use Factal to see what's going on globally and understand potential risks to our workforce. I appreciate not having to spend an enormous amount of time on news sites or social media, as Factal provides verified information I can trust. I enjoy participating in the community they've created and really appreciate their monthly security briefings. These briefings are fantastic and often include educational elements that help me improve at work. Review collected by and hosted on G2.com.

I don't have a lot of negative feedback -- maybe a couple of tweaks on the app, but overall I'm very satisfied by the service. Review collected by and hosted on G2.com.

Factal gives accurate information in a timely fashion. Their website is user-friendly and easy to navigate. On top of that the webinars that Factal facilitates are on current topics that are relevant for security directors to consider and learn from. Review collected by and hosted on G2.com.

I don't really have a complaint with Factal Review collected by and hosted on G2.com.

Factal’s rigorous fact-checking is what I find most valuable. I also really appreciate the Factal team’s deep experience and the high quality of their briefs. Review collected by and hosted on G2.com.

Sometimes the layout of the platform makes it difficult to know which country an alert refers to. Review collected by and hosted on G2.com.

Factal makes incident management straightforward, enabling small, agile security teams to effectively monitor and respond to risks affecting personnel and property across multiple jurisdictions. Review collected by and hosted on G2.com.

Nothing notable to dislike from an incident management standpoint. Review collected by and hosted on G2.com.

Factal is fast and accurate. You do not need to spend time verifying when the team of Editors is on it. Specific topic lists and incident chats are extremely useful during times of crisis. The new AI generated overviews are truly a game changer. Review collected by and hosted on G2.com.

The mobile app is not yet providing everything the desktop app is. A few other non-important nuances and tweaks for the desktop platform including the un-layering of topic updates sharing a geographic position. Review collected by and hosted on G2.com.

What I appreciated most was the combination of speed and reliability. Alerts came in almost immediately as events unfolded, and unlike other platforms, there was always a human analyst on the other end verifying and updating in real time. That human layer gave us confidence to act quickly without worrying about misinformation or false alarms. Review collected by and hosted on G2.com.

A slight learning curve, though the team was always great at supporting our team when staff needed help. Review collected by and hosted on G2.com.

Never before I have been better informed about my surroundings and what happens in the world. It’s a awesome tool for us as a humanitarian aid organization to keep our staff safe. Review collected by and hosted on G2.com.

It takes time to setup the filters correctly which is not really a negative, it just takes a bit of time. Review collected by and hosted on G2.com.