# Factal Reviews **Vendor:** Factal **Category:** [Risk Intelligence Software](https://www.g2.com/categories/risk-intelligence) **Average Rating:** 5.0/5.0 **Total Reviews:** 21 ## About Factal Factal combines lightning-fast discovery with trusted verification into a single platform, outpacing other breaking news sources. Factal gives companies the facts they need in real time to protect people, avoid disruptions and drive automation when the unexpected happens. Experienced journalists use machine learning to identify, verify and geolocate global incidents, sending sophisticated alerts through email, web, and both iOS and Android apps. Get a head start with the fastest verified data of critical events. Respond faster and reduce costs with real-time automation. Get alerted to what matters across a diverse array of sources, including X/Twitter, Telegram and Facebook. Securely chat with other companies in proximity to the same incident. Shield your company, people and brand from emerging threats. See precisely where your company is at risk with True Impact™. Get the app that security, crisis and resilience leaders are raving about. Integrate with Factal's powerful API. Factal works on the screens you use, to help reach your decision faster than other situational awareness providers. Factal is a platform-agnostic tool that combines advanced AI with seasoned journalists to help protect lives around the world. Members count on Factal for rapid, verified information when it matters most. Editors draw on a vast range of open data to corroborate, verify and publish updates on early-stage events. A robust database helps them quickly validate local sources and avoid AI aggregators and impersonators. Editors are transparent about what they know – and what they don’t – while every step of the process follows a journalistic code of ethics that balances speed with accuracy. ## Factal Pros & Cons **What users like:** - Users appreciate the **fast and accurate information** provided by Factal, enhancing decision-making during crises. (13 reviews) - Users value the **accuracy of information** from Factal, benefiting from reliable alerts and expert analysis for decision-making. (9 reviews) - Users value the **timely and relevant alerts** from Factal, enhancing their decision-making process effectively. (9 reviews) - Users value the **quick and friendly customer support** of Factal, ensuring a smooth experience and timely assistance. (7 reviews) - Users value the **ease of use** of Factal, appreciating its accessibility and well-organized information for diverse topics. (6 reviews) - Data Accuracy (4 reviews) - Users value the **timely and relevant alerts** from Factal, enhancing decision-making and keeping teams informed and safe. (3 reviews) - Customizability (3 reviews) - Features (3 reviews) - Reliability (3 reviews) **What users dislike:** - Users note the **information overload** in Factal, but refining settings can help manage the influx of data. (4 reviews) - Users mention a **difficult learning curve** , but appreciate the team's support in overcoming challenges. (2 reviews) - Users note a **slight learning curve** , but appreciate the team's support in overcoming challenges during the onboarding process. (2 reviews) - Users find the **setup complexity** of Factal challenging, suggesting the need for better tutorials and streamlined notifications. (1 reviews) - Users find **learning to use the platform challenging** , especially regarding setup and navigating notifications. (1 reviews) - Difficult Setup (1 reviews) - Inefficient Alert System (1 reviews) - Users experience **slow service** when joining events, especially for those in different time zones. (1 reviews) - Users experience **time limitations** affecting attendance to events, though support is available to adjust scheduling. (1 reviews) ## Factal Reviews ### 1. Fantastic open source intelligence resource and essential for global teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Factal?** I find Factal to be user-friendly, intuitive, and has so many great resources and tools. The Factal team is extremely responsive and helpful with trainings offered and new features. It provides a good global overview and captures so much relevant information. I use it every day and always have the dashboard open. It is easy to integrate into our teams with langugage support and allows individuals to set up implementation according to the level of info they need. Factal has not only helped us to have vital historical data for our hundreds of global locations, but the resources offered, from briefings, trainings, ad-hoc incident chats have been really helpful in keeping us informed and engaged. **What do you dislike about Factal?** N/A. The Factal team is constantly making improvements. **What problems is Factal solving and how is that benefiting you?** Factal is helping to improve quick communication flow. It has many beneficial features - at any given moment, I can see a snapshot of everything, or zero in on the mapping and other layered details of program areas. ### 2. Timely, Accurate Insights with a User-Friendly Factal Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jason O. | International Security Director, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Factal?** Factal gives accurate information in a timely fashion. Their website is user-friendly and easy to navigate. On top of that the webinars that Factal facilitates are on current topics that are relevant for security directors to consider and learn from. **What do you dislike about Factal?** I don't really have a complaint with Factal **What problems is Factal solving and how is that benefiting you?** Factal gives me deeper insight into current realities/topics & crisis' that are going on in the world. Factal's monitoring of world events is top notch. ### 3. Designed for teams managing risk across borders **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime H. | Senior Insurance and Travel Risk Manager - International, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Factal?** Factal makes incident management straightforward, enabling small, agile security teams to effectively monitor and respond to risks affecting personnel and property across multiple jurisdictions. **What do you dislike about Factal?** Nothing notable to dislike from an incident management standpoint. **What problems is Factal solving and how is that benefiting you?** Factal solves the need for reliable, real‑time intelligence on incidents that could disrupt my organisation’s operations, while also supporting colleagues during an incident and helping meet duty‑of‑care obligations. ### 4. Factal is irreplaceable for global corporate security teams **Rating:** 5.0/5.0 stars **Reviewed by:** Cody A. | Senior Risk Intelligence Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Factal?** Factal is fast and accurate. You do not need to spend time verifying when the team of Editors is on it. Specific topic lists and incident chats are extremely useful during times of crisis. The new AI generated overviews are truly a game changer. **What do you dislike about Factal?** The mobile app is not yet providing everything the desktop app is. A few other non-important nuances and tweaks for the desktop platform including the un-layering of topic updates sharing a geographic position. **What problems is Factal solving and how is that benefiting you?** Factal cuts the amount of time it takes me to collate fact-based material, verified by editors. If I have many concurrent tasks, Factal allows me to gather information very quickly before I am able to deep dive on an issue. I'll know quickly whether to escalate internally based on verified incidents on topic lists and incident pages. ### 5. Great tool and amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah Z. | Global Safety and Security Director, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Factal?** What I appreciated most was the combination of speed and reliability. Alerts came in almost immediately as events unfolded, and unlike other platforms, there was always a human analyst on the other end verifying and updating in real time. That human layer gave us confidence to act quickly without worrying about misinformation or false alarms. **What do you dislike about Factal?** A slight learning curve, though the team was always great at supporting our team when staff needed help. **What problems is Factal solving and how is that benefiting you?** Factal helps our team sift through misinformation and ensure we are acting on reliable, accurate information in real-time. ### 6. Never been better informed **Rating:** 5.0/5.0 stars **Reviewed by:** Holger S. | Logistics Management / Logistics Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Factal?** Never before I have been better informed about my surroundings and what happens in the world. It’s a awesome tool for us as a humanitarian aid organization to keep our staff safe. **What do you dislike about Factal?** It takes time to setup the filters correctly which is not really a negative, it just takes a bit of time. **What problems is Factal solving and how is that benefiting you?** Factal helps that our coordination cell is always informed about what’s going on in the world. Manual media screening is not needed anymore. Additionally our field staff is always informed about their surroundings and can react quickly. ### 7. Outstanding Tactical Insight **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Factal?** The timeliness and relevancy of the alerts help me inform decision makers about issues we care about. There are numerous ways I receive Factal alerts, ensuring I have access to the information when I need it. It's also very easy to share key alerts with individuals that need to be informed. I use Factal daily and it's a key part of my toolbox. **What do you dislike about Factal?** I have no dislikes - I am very happy with the tools, the integration, and the customer support. **What problems is Factal solving and how is that benefiting you?** Factal helps our team stay aware of tactical incidents that may have an impact to our people, assets, and our operations worldwide. ### 8. Very useful and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Factal?** The flash briefings keep well informed. They are factual and insightful. Analysts are very in touch with the situation in their respective areas. I am able to screen news stories for my interests. I can focus on news stories in specific areas by using the map function. **What do you dislike about Factal?** It took a while for me to figure out how to filter our extraneous news stories. **What problems is Factal solving and how is that benefiting you?** Provides important insights not covered by typical news agencies. Stories are published in a timely manner with cautions about future developements which may change the story. ### 9. Great tool, great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Factal?** My organization (including both our Global SOC and the strategic intel team) has been using Factal for a few years now and is very satisfied with its ease of use and friendly and quick customer service. The Factal team is also constantly striving to introduce new features that they -- and clients like us -- think will be highly useful, and they do a really nice job communicating those changes. The Factal podcast is also a good resource, and the twice-monthly Global Security Briefing is always full of interesting new analysis and insights across a broad range of geographies and topics. My organization is currently onboarding a new threat intel platform and has opted to retain Factal as well (integrated via API) because no other tool we've demo'ed has matched their ability to provide timely, vetted, and actionable breaking news alerts. **What do you dislike about Factal?** Very few downsides that I've been able to identify. Sometimes the signal-to-noise ratio might get off-kilter, but this is usually fixed by adjusting filters and notification settings. If we find ourselves needing an assist in that regard, the Factal team is always more than willing to lend a capable hand. **What problems is Factal solving and how is that benefiting you?** Factal helps our security teams deliver actionable risk intelligence that enables our organization to navigate the evolving global threat landscape and proactively protect the company, employees and assets. ### 10. Excellent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Factal?** Real time information and high customization ability. I love the new features they have added in the past year. The customer support is also great, and terrific training on the product. It is very easy to roll out to users around the globe. Factal is my daily go-to source for information. From there I can drill down into the subject either using Factal, or other tools or resources. **What do you dislike about Factal?** I cover a global office, so sometimes the number of notifications can be overwhelming. However, for most users, this iis not an issue. **What problems is Factal solving and how is that benefiting you?** When we need real time information from reliable sources, Factal is the go-to tool for us. It doesn't provide everything, but it is a great starting place. It alerts us to things that even our on the ground people don't know about. ### 11. Excellent Service, Cutting through the noise to provide the facts. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Factal?** Free to use for NGOs and providing verified information in near real time. Factal provides use with the abiity to zoom into reporting quickly and on a number of platforms (app + desktop + web). It has become part of our daily routine and we direct colleagues to use the platform in a number of different countries (currently 42). The reporting is not overly focused on one region or area and quickly allows comprehension. **What do you dislike about Factal?** Platform can be difficult to set up and notifications a little clunky. Would be great to have tutorials in additional languages. **What problems is Factal solving and how is that benefiting you?** We have generally too much information, too many reports and not enough time. To be able to use a provider who can reduce the volume to managable amounts while also ensuring that what we see is likley to be accurate is very useful. It provides our teams in the field the opportunity to have a simple to use platform for situational awareness. ### 12. The right balance of security information flow matched with unrivaled customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic S. | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Factal?** Factal does it right. They're unlike any other platform I've used, which rely solely on automation and algorithms, often leading to inaccurate alerts that risk hindering business operations. Factal instead employs analysts to prioritize the delivery of vetted, reliable, and actionable information. Moreover, Factal doesn't isolate its support. They foster a thriving community where all members can engage directly with both fellow clients and analysts without restrictions. This approach enhances collaboration and information sharing, making the Factal community a go-to resource for organizations seeking to make well-informed decisions. **What do you dislike about Factal?** Factal continues to improved based on customer feedback, and there is nothing that I dislike about their product or team. **What problems is Factal solving and how is that benefiting you?** Factal filters out the noise, providing relief in an age of information overload. Their analysts do the heavy lifting for you, ensuring that you can trust what you see, saving you valuable time. ### 13. MUST HAVE SECURITY RESOURCE **Rating:** 5.0/5.0 stars **Reviewed by:** GARY W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Factal?** Factal as-it-happens security reports, dashboard and bi-weekly briefings are essential to providing assessments and advisement to my organization. **What do you dislike about Factal?** There is nothing I would consider a weakness in this resource. **What problems is Factal solving and how is that benefiting you?** Factal allows us to monitor security issues and incidents so we can advise our people in the field. ### 14. Excellent tool to keep up to date on security and risk events taking place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Factal?** Helpful that I can choose the locations, types of events and severity that I will be informed about. Good summary of the events and they are geo-located so that I can click on the event and see where in the world it has happened. Chat function allows me to connect with the Factal staff and others interested in the event. Really appreciate that Factal give NGOs and charities a free access account. **What do you dislike about Factal?** I have not found anything that I dislike. **What problems is Factal solving and how is that benefiting you?** Keeping aware of events that could impact my organisation across the globe ### 15. Gamechanging **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Factal?** As a lone security adviser in a global organisation, factal does so much of the leg work for me in identifying what I need to be looking at more closely. Compliumenting the variety of other feeds I get. **What do you dislike about Factal?** Initially I found the amount of info I was receiving overwhelming. However, a check in with Tyler and a little of my own time meant I have now refined the information I am receiving. **What problems is Factal solving and how is that benefiting you?** Horizon scanning and travel oversight. ### 16. Factal is a great way to make the information firehose work for you **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | Manager, Global Security, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Factal?** Accessible, well organized, and genuinely useful for anyone who needs to keep track of a wide range of topics. **What do you dislike about Factal?** Considering that this is a free service, the quality exceeds my expectations. It has a few quirks, but so do products that charge a lot. **What problems is Factal solving and how is that benefiting you?** I need to keep track of information in 25+ countries. It would not be possible to do this well without services like Factal. ### 17. Curated current events **Rating:** 5.0/5.0 stars **Reviewed by:** Rick H. | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Factal?** Our disaster response org uses Factor's curated event reporting for gathering early intelligence for potential deployments. **What do you dislike about Factal?** It does take some fine tuning to filter only the event types and severity around your area of interest with so much info coming in 24/7. Easy to overload mobile alerts. **What problems is Factal solving and how is that benefiting you?** Replacement of unverified social media info sources while maintaining real-time awareness. ### 18. My go-to app for tactical intelligence alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Factal?** Extremely quick notifications with a high degree of accuracy. Their customer engagement is also fantastic! **What do you dislike about Factal?** Hard to avoid being buried by notifications sometimes! **What problems is Factal solving and how is that benefiting you?** Global awareness: does the job of an army of OSINT analysts ### 19. Excellent and *FREE* resource for NGOs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Factal?** Particularly in light of having a limited budget and staffing resources, Factal has been a fantastic resource that I strongly recommend. The quality of information and customization options for filtering and receiving alerts are helpful and assist our team in promptly checking in on staff and travelers. Adding locations of interest to the platform, viewing updates by severity in a dashboard, and accessing chat groups with hundreds of members and Factal editors are additional membership perks. There are even more features on the platform that we haven't yet tapped into, but we plan to, and the Factal customer service team is responsive and receptive to feedback on how they can improve the user experience. One of the things I appreciate most about Factal is that they provide free unlimited service to life-saving NGOs (humanitarian aid, disaster relief, and human rights). They have been doing this for years and have been incredible partners to the NGO community. **What do you dislike about Factal?** I have yet to find or hear anything our users dislike about Factal. The Factal team seems open to feedback, which is an encouraging sign that they would strive to address any suggestions made by their clients. **What problems is Factal solving and how is that benefiting you?** As mentioned in my review, the quality of information and customization options for filtering and receiving alerts are helpful and assist our team in promptly checking in on staff and travelers. Adding locations of interest to the platform, viewing updates by severity in a dashboard, and accessing chat groups with hundreds of members and Factal editors are additional membership perks. There are even more features on the platform that we haven't yet tapped into, but we plan to, and the Factal customer service team is responsive and receptive to feedback on how they can improve the user experience. ### 20. A Great Solution for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Factal?** Factal provides near real-time alerting from a variety of sources. Their site allows you to chat with editors and on a number of occasions those editors have dug up information on specific topics which I wasn't able to find on my own. Factal treats non-profits with a great deal of respect, understands our budgets, and sees the value we bring. **What do you dislike about Factal?** I have no complaints about Factal, from sales to support, to day-to-day use, they are awesome. **What problems is Factal solving and how is that benefiting you?** Factal provides near real-time threat monitoring, allowing our team to have greater situational awareness and understanding of current security situations. This gives us greater decision space to provide security mitigation measures. ### 21. Excellent risk intelligence platform with superb customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Dean B. | Adjunct Professor, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Factal?** Unlike other companies that just pass along raw data, Factal has a team of human editors that verify & add context to breaking events *without* sacrificing time **What do you dislike about Factal?** I haven't encountered any issues at this time. **What problems is Factal solving and how is that benefiting you?** We have personnel and operations in more countries than we could possibly cover in-depth on our own. Factal gives us early warning that allows us to shift our analytic resources quickly and give our decision-makers accurate, insightful information in a timely manner. - [View Factal pricing details and edition comparison](https://www.g2.com/products/factal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A49%3A34+-0500&secure%5Bsession_id%5D=39c6fb61-1c1c-4db0-82e9-e0fe48e47299&secure%5Btoken%5D=9c46895a5eade9b4ff96d6189531a07f90b2fe12f3985bd1c99822fefe319e90&format=llm_user) ## Factal Features **Media Channels** - Online Media **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Data Sources - Risk Intelligence ** - Dark Web Monitoring, - Industry-Specific Data - Data Timeliness - Government and Public Records - Media Monitoring **Geographic Coverage** - Local Media - National Media - International Media **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Analysis & Reporting - Risk Intelligence** - Benchmarking - Risk Scoring - Artificial Intelligence - Dashboard - Integrations **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Generative AI** - AI Text Generation - AI Text Summarization ## Top Factal Alternatives - [Dataminr](https://www.g2.com/products/dataminr/reviews) - 4.5/5.0 (48 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (524 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.5/5.0 (3,269 reviews)