FaceUp Reviews (174)

Reviews

FaceUp Reviews (174)

4.8
174 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how intuitive navigation encourages employee engagement and anonymous reporting. Many appreciate the platform's ability to foster a safe environment for voicing concerns, which enhances workplace transparency. A common limitation noted is the desire for improved analytical tools to better track and report data.

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Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Very user friendly"
4.5/5
What do you like best about FaceUp?

It is discreet and user friendly and easy to use! Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Can improve a bit on making FAQ's more available for admins! Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, Thank you so much for your kind words! 😊 We're thrilled to hear that you find FaceUp user-friendly and discreet—it’s exactly what we strive for! 💙 And we truly appreciate your feedback on FAQs for admins. We're always looking to improve, so we’ll take this into account. Thanks for helping us make FaceUp even better! 🚀

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Very easy to use and has been a huge help to our employees."
3.5/5
What do you like best about FaceUp?

The anonymity for our employees and the ease of use Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I wish there was a way to have more direct communication with the reporter. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello,

Thank you for your valuable feedback! We're glad to hear you appreciate the ease of use and the anonymity our platform offers. 💙

Regarding your suggestion about having more direct communication with the reporter, I'd like to understand your thoughts a bit better. Our platform does offer direct communication options, and your input can help us improve. Could you please share more details about your experience and any ideas you might have?

Please feel free to reach out to me at 👉 miroslava.stankova@faceup.com so we can discuss this further.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Resolving employee concerns efficiently"
5/5
What do you like best about FaceUp?

Secure and anonymous reporting, increases workplace transparency Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

There is nothing that i dislike about FaceUp Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, Thank you for your kind words! We're thrilled to hear that FaceUp is helping you enhance workplace transparency and efficiently address employee concerns. Your trust means a lot to us! 💙

PZ
Pavla Z.
Small-Business (50 or fewer emp.)
"Evaluation of FACEUp/NNTB"
5/5
What do you like best about FaceUp?

We acquired FACEUp to comply with legislation. We appreciate its easy and quick implementation, as well as the wealth of supportive information and documents during the launch. Its intuitive usability and instant availability are also valued.

We don't have any adequate reports yet - just our test one. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

Everything works the way we´ve expected. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for sharing your positive experience with FaceUp. We understand the importance of intuitive usability and instant availability, and we're committed to continuously improving our platform.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"NNTB = corporate trust line"
5/5
What do you like best about FaceUp?

The company Smero has introduced the NNTB platform as a company trust line not only for its employees. When choosing a whistleblowing tool, the platform appealed to us with the story behind the founding of NNTB, and at the same time, the fact that by using it, we contribute to a good cause = the fight against bullying in schools.

I greatly appreciate the easy and quick implementation. The usage is very intuitive, simple, and available whenever needed.

Last but not least, I praise the customer support of the NNTB team.

I recommend NNTB whenever there is talk of anonymous sharing. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I didn't find anything I didn't like about FaceUp. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for highlighting the benefits of FaceUp/NNTB in solving difficult-to-discuss issues and providing a secure and anonymous reporting process. We are committed to upholding data protection principles and are pleased to hear that it has been beneficial for your company.

Eva L.
EL
Eva L.
Human Resources Specialist
Mid-Market (51-1000 emp.)
"Useful tool for whistleblowing"
5/5
What do you like best about FaceUp?

All in one place - whistleblowing platform and feedback as well. We are using it also as a place, where our employees can share their ideas for improvement and we are planning to use it also for external feedback from our clients. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

For some of our employees, it is not easy to use, because they have very low IT skills... Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

It's great to hear that FaceUp is serving as an all-in-one platform for whistleblowing, feedback, and idea sharing within your organization. We understand the challenges some employees may face with low IT skills and will strive to make the platform more accessible for everyone.

Verified User in Computer Networking
UC
Verified User in Computer Networking
Mid-Market (51-1000 emp.)
"FaceUp is allowing us to create real Speak Up culture"
5/5
What do you like best about FaceUp?

- User-Friendly Interface

- Anonymity and Confidentiality Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

There is nothing on my mind at the moment. Review collected by and hosted on G2.com.

Response from Miroslava Stankova of FaceUp

Hello, thank you for your kind words! 😊

We’re happy FaceUp is helping you build a real Speak Up culture and that you find it user-friendly and secure. If you ever have feedback, we’re always here to listen. We’re glad to have you as part of the FaceUp community!

Verified User in Security and Investigations
US
Verified User in Security and Investigations
Small-Business (50 or fewer emp.)
"A great platform"
5/5
What do you like best about FaceUp?

It is very user friendly. Easy to navigate and with the right feature. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

I don't think I have something I dislike about it. Review collected by and hosted on G2.com.

Response from Kristýna Kušnieriková of FaceUp

Thank you for your feedback! We're glad you find FaceUp user-friendly and equipped with the right features. It's great to hear that our platform helps facilitate direct communication with management—transparency is key! 🚀

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"FaceUp is Simple!"
4/5
What do you like best about FaceUp?

The simplicity of FaceUp is a great benefit. The Home Overview Screen gives a quick glance as to what comments/concerns our employees express. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

We have been using FaceUp for a few months now and we have had no reports, so we haven't found anything that we dislike yet. Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for sharing your positive experience with FaceUp! We're glad to hear that you find the simplicity and Home Overview Screen beneficial.

Verified User in Motion Pictures and Film
AM
Verified User in Motion Pictures and Film
Mid-Market (51-1000 emp.)
"satisfaction with FaceUp in Národní filmový archiv (NNO)"
5/5
What do you like best about FaceUp?

The uniqueness of this necessary service, all the support from FaceUp. Guarantee of privacy. Possibility of multiple settings. Ease of Use for the administrator. Review collected by and hosted on G2.com.

What do you dislike about FaceUp?

It´s difficult for some employees to save the code for answers and to check the answers when they don´t know exactly when it will be available.

Where would be improvements: Maybe each user can have his / her private account on the site? Review collected by and hosted on G2.com.

Response from Pavlina Markova of FaceUp

Thank you for sharing your experience with FaceUp. We're pleased to hear that the issue with displaying answers was quickly resolved. We will take your suggestion of private user accounts into consideration for future enhancements.