Facelift Cloud Reviews (41)

Reviews

Facelift Cloud Reviews (41)

4.4
41 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive user interface and comprehensive management capabilities of the product, which streamline social media activities across multiple platforms. The tool's ability to facilitate content planning and provide reliable customer support enhances user satisfaction. However, some users note that certain features, like Instagram integration, could still use improvement.
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Julian S.
JS
Julian S.
Software Programmer
Internet
Mid-Market (51-1000 emp.)
"FACELIFT "THE SOCIAL MEDIA MARKETING TOOL""
3.5/5
What do you like best about Facelift Cloud?

Facelift enables to centrally and efficiently manage all activities on the social media like Facebook, instagram, Twitter, YouTube and mangy other channel.

Also it is the secure way for social media marketing

Dashboard is great feature so that can save time and easily analyse all KP. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

It works great but I wish there could be better insights and some feature could be still developed. Review collected by and hosted on G2.com.

Response from Leonard Kähne of Facelift Cloud

Hi Julian,

Thank you very much for your review.

Our development team is constantly working on improving Facelift Cloud and adding new important features. We therefore ensure a high-quality product and hope to keep our client's satisfaction-levels high.

Kind regards,

Team Facelift

OP
Olaf P.
Marketing Manager
Mid-Market (51-1000 emp.)
"The best social media tool I've ever used"
5/5
What do you like best about Facelift Cloud?

The tool has a great usability. It's very easy to use. APIs to all important social media channels. Great user management. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

It's not the cheapest but the best tool. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Facelift Cloud"
1.5/5
What do you like best about Facelift Cloud?

A single inbox for all of your social media channels: All user comments, questions, and conversations can be found in the Unified Inbox. Automated tags and alerts allow you to quickly review and prioritise all messages. This was written by https://www.facelift-bbt.com/facelift-cloud. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

I can't say I really disliked anything about this product. Nothing really bothered me. I was a brand new user so I was learning but it was for a job I did not stay long at so it is hard to say what I dislike about this product. Review collected by and hosted on G2.com.

Response from Leonard Kähne of Facelift Cloud

Hello,

Thank you for your review. I am not sure I understand it though, since you didn't dislike anything about our product, but seem to be unhappy with a 1,5 star review. Could you elaborate on that?

Kind regards,

Team Facelift

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great for immediate dialogue"
4/5
What do you like best about Facelift Cloud?

User friendly and allows immediate response time. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The display needs to be larger. When you are following the instructions the print is too small. Review collected by and hosted on G2.com.

Thomsa J.
TJ
Thomsa J.
Digital Marketing Manager
Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Facelift Cloud"
3.5/5
What do you like best about Facelift Cloud?

The analytics dashboard because it has many data visualizations that help me understand and track our progress. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

I would like to see the product become more robust and integrate with other reporting tools. Review collected by and hosted on G2.com.

Response from Leonard Kähne of Facelift Cloud

Hi Thomsa,

Thank you for your review!

Kind regards,

Team Facelift

Stefano C.
SC
Stefano C.
Analytics Director
Internet
Mid-Market (51-1000 emp.)
"Great Tool"
4.5/5
What do you like best about Facelift Cloud?

This tool has 11 modules and it's pretty useful and it's intuitive. Social benchmarking and competition are great Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Nothing in particular. It's a little bit expansive, but it works great Review collected by and hosted on G2.com.

Response from Leonard Kähne of Facelift Cloud

Hi Stefano,

Thank you very much for your great review! We hope to consistently keep our standards high and our customers happy. If there's anything else we can do for you please contact your account director.

Best regards,

Leo

Mohamed S.
MS
Mohamed S.
Social Media Senior Manager
Enterprise (> 1000 emp.)
"I love this app and the team behind it"
4.5/5
What do you like best about Facelift Cloud?

I love this app and the team behind it they are fully dedicated Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

They just need to add more applications to what they have now Review collected by and hosted on G2.com.

Frank H.
FH
Frank H.
Head of Social Media
Luxury Goods & Jewelry
Enterprise (> 1000 emp.)
"All the features we need"
5/5
What do you like best about Facelift Cloud?

- almost all features we need in one tool (publishing, monitoring, advertising, engagement)

- always further developing of the software and introducing new features

- Very good and quick-answering customer service Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

- monitoring and listening features could be more advanced, some competitors offer better insights

- within the engagement module (to create competitions) are still some bugs or not 100%-working features which need some more development Review collected by and hosted on G2.com.

Volker S.
VS
Volker S.
Redakteur
Enterprise (> 1000 emp.)
"Very Useful CMS for Social Media Platforms"
4/5
What do you like best about Facelift Cloud?

Intuitive usability, location of company (Hamburg), direct contact, support. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Some features seem to be in a beta state. Review collected by and hosted on G2.com.

Rémi V.
RV
Rémi V.
Co-founder
Internet
Small-Business (50 or fewer emp.)
"How Alphalyr manage efficiently all social accounts and track all social KPI "
4/5
What do you like best about Facelift Cloud?

I can work wih all my team to manage content of my social networks with :

- Validation process

- Roles and rights

- Templates of post

....

Moreover, I can manage all my moderation (on Facebook, Twitter..) in the same tools with response templates, alerting...

Dashboard is really a great module y to save time, and to analyse all KPI of my communities. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Some features I would like to improve my experience on the tool can be Instagram publication. I would like also to send automatically reporting to my team. But there are new features each month on the platform, so perhaps soon. Review collected by and hosted on G2.com.

Response from Leonard Kähne of Facelift Cloud

Hello Rémi V.,

thank you for your review and your 4 star rating. As you said we are continuously developing the Cloud. We are releasing an iPhone companion app soon which will allow you to push your Facelift Cloud content directly into the Instagram app. Instagram does not allow direct publishing through the API but the app will make the process much easier for you. We are also developing new reporting features to fit your needs. Stay tuned!

Best regards,

Leo