Facelift Cloud Reviews (41)

Reviews

Facelift Cloud Reviews (41)

4.4
41 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive user interface and comprehensive management capabilities of the product, which streamline social media activities across multiple platforms. The tool's ability to facilitate content planning and provide reliable customer support enhances user satisfaction. However, some users note that certain features, like Instagram integration, could still use improvement.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Facebook Helper"
5/5
What do you like best about Facelift Cloud?

You can easily classify in different folders the comments and messages receive from the social media platforms (FB and IG) Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Its a very useful tool, but the search option could be improve. Review collected by and hosted on G2.com.

NO
Nerea O.
Software Engineer
Mid-Market (51-1000 emp.)
"All the features we need"
3.5/5
What do you like best about Facelift Cloud?

Dashboard is extremely an incredible module y to spare time, and to examine all KPI of my networks consistently there to respond to my inquiries Intuitive ease of use, area of organization Hamburg, direct contact, support - Validation process - Roles and rights - Templates of post Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Organization of Facebook Sites is not quite the same as different Networks, that is somewhat troublesome. The labeling framework could utilize some work It's not the least expensive but rather the best instrument. A few sections still need improvement Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Facelift Cloud for Co-Working in Community Management"
5/5
What do you like best about Facelift Cloud?

For us, the function of assigning to additional employees is essential for our work. This works great and is therefore the highlight of the tool for me. We also regularly use the approval function in the Publisher area in collaboration with our agencies and find it very good. The design of the cloud is very clear and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The integration of GIFs unfortunately does not work. Also, user images in the inspector have not been displayed recently. This should be improved. Review collected by and hosted on G2.com.

Mohtab A.
MA
Mohtab A.
Head of Digital Development
Education Management
Mid-Market (51-1000 emp.)
"Ahead of the curve and keeping the user in the loop "
5/5
What do you like best about Facelift Cloud?

Great product features that are constantly being updated and developed. Our feedback was always heard and incorporated when developing the platform. Solving our issues and making us feel as part of the development cycle. Also loved that when we first heard about a new Facebook or Instagram change the Facelift team would let us know that they had already started working on incorporating it in the platform. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The tagging system could use some work. Managing the tags on the comments and messages has always been a challenge for our community managers. In their day-to-day work, our community managers would manually tag the comments depending on the nature of the comment. Having an automated tagging system in place would make their job easier. Review collected by and hosted on G2.com.

SM
Sven M.
Leiter Digital
Small-Business (50 or fewer emp.)
"Perfect for Posting and Administration"
4.5/5
What do you like best about Facelift Cloud?

We have a lot of Social Media Pages on different Networks (Facebook, Twitter, Instagram, Youtube, Google My Business) to supervise - with Facelift Cloud its now much easier to keep track. We do not need to have any User on each Platform. That saves time, because we do not need to make a lot of Accounts - we need only one Facelift Cloud Account for each User of the Social Media Teams in our Radio Stations in Northrhine-Westfalia, Germany. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Administration of Facebook Sites is different from other Networks, thats a bit difficult. Review collected by and hosted on G2.com.

LC
Leah C.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Facelift making life easy "
4/5
What do you like best about Facelift Cloud?

The publisher is very comprehensive and makes life so much easier when you are working on multiple accounts and platforms. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

The moderation module needs to be redesigned, it's a little confusing as it is now. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Powerful social media tool with high integration"
5/5
What do you like best about Facelift Cloud?

Fully integrated solution

As far as I know the only solution that supports XING which is very important for us since our customer works with SMEs that are present on XING.

Very helpful and competent consultants and client partners

Smart user experience Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Not all functions offered by the platforms are implemented. However, this is mostly due to technical limitations of the social media platforms. Review collected by and hosted on G2.com.

Patrick S.
PS
Patrick S.
Senior Manager Corporate Social Media
Public Relations and Communications
Enterprise (> 1000 emp.)
"Very helpful tool"
5/5
What do you like best about Facelift Cloud?

We manage many channels on different platforms and without Facelift we would have double the work. The team is very friendly and helpful. Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Hmmm... that's hard to say. Most things that we would like to have but they don't offer is due to API restrictions of the social media platforms Review collected by and hosted on G2.com.

Rozana M.
RM
Rozana M.
Board of Director - Memberships
Education Management
Mid-Market (51-1000 emp.)
"Ive had great experience with FL from day 1. Had one on one training and help from the local team"
5/5
What do you like best about Facelift Cloud?

always there to answer my questions.

FL as a product is great. Few glitches here and there but all in all its great Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

How I cant see my IG GRID when preparing for a full week

Its not easy to navigate and use.. Its mot user friendly I think. Review collected by and hosted on G2.com.

Michael S.
MS
Michael S.
digital & online Marketing
Enterprise (> 1000 emp.)
"Very good, only a little is missing"
4/5
What do you like best about Facelift Cloud?

The way FL distributes the posts on the different channels Review collected by and hosted on G2.com.

What do you dislike about Facelift Cloud?

Stories for Instagram and FB missing, no pictures for XING! Review collected by and hosted on G2.com.