eToro

By eToro

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3.6 out of 5 stars

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eToro Reviews & Product Details

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eToro Reviews (26)

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eToro Reviews (26)

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3.6
26 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and social trading features, which allow them to connect with and copy successful traders. Many appreciate the straightforward setup and the ability to trade various assets, making it accessible for beginners. However, some users note that the platform can have high fees and limited asset availability.
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Miguel C.
MC
CS support
Mid-Market (51-1000 emp.)
"Great Investment Options, but Costs and Support Still Feel Unclear"
What do you like best about eToro?

It offers a wide range of investment options, though I’m still left wondering about the true costs involved. The ability to invest across diverse markets is definitely a major advantage. It also saves me time by displaying market prices clearly in an easy-to-search format. The platform includes a basic AI interface that performs at an average level, and it integrates multiple payment platforms, making deposits simple and convenient. Review collected by and hosted on G2.com.

What do you dislike about eToro?

What I dislike about eToro is mainly the customer service experience and how disconnected the system feels overall. The AI support interface doesn’t seem properly synced with either the actual customer service team or the platform itself. I had a bad experience where I submitted a withdrawal using one payment method, but the system processed it through a different one. The AI assistant repeatedly assured me the withdrawal had been sent to the original payment method, but when I finally spoke to a real person, they told me that wasn’t true. If I hadn’t kept insisting on getting an update, I never would have known what actually happened.

I also feel that eToro charges high fees and commissions for many services, while withdrawal timeframes are far too long. In one case, I waited almost nine business days for a withdrawal to reach my bank account. Overall, everything just feels slow and poorly coordinated.

Another frustrating experience was when I opened a back-office support ticket. The representative initially responded quickly and asked for screenshots, which made it seem like the issue would be resolved right away. But after I submitted everything, I didn’t receive another response for five or six days.

Back in 2020, eToro felt much more polished and reliable. The platform seemed more active, customer support felt more responsive, and the app overall worked better. Lately, though, it feels like the quality has declined. The customer service is weaker, the AI support is unreliable, and the app itself has too many glitches and synchronization issues. Review collected by and hosted on G2.com.

Leonidas L.
LL
Brand Manager
Small-Business (50 or fewer emp.)
"Nice and simple. Best trading platform for people entering the trading world."
What do you like best about eToro?

I love eToro for its social vibe, connecting me with traders from different backgrounds. The cool part? Copying from pros who use their own money. As per eToro's rules the accounts that you can copy are not Demo. Review collected by and hosted on G2.com.

What do you dislike about eToro?

There are some stocks and assets I would like to see them added in the near future. Review collected by and hosted on G2.com.

Jairo C.
JC
Small-Business (50 or fewer emp.)
"To start in the world of Investments!"
What do you like best about eToro?

I like that Etoro's platform is intuitive and easy for people who may not have experience with other brokers or who are starting in the world of investments, we must remember that the broker is only the intermediary between the owner companies or stock exchange, it does not mean that by entering our money we will become rich overnight. Review collected by and hosted on G2.com.

What do you dislike about eToro?

Like most brokers the Swap costs and commissions in some operations can be quite high so if you do not have good knowledge of the StopLoss or amount of lots or investment to make you can lose a lot of money, however you must train yourself before entering. Review collected by and hosted on G2.com.

Claudio O.
CO
IT Manager / Program Manager
Small-Business (50 or fewer emp.)
"Can’t use worldwide"
What do you like best about eToro?

I travel amongst different countries and been in Canada they block my account and I'm losing money until I return to my country Review collected by and hosted on G2.com.

What do you dislike about eToro?

I Can't use the app while you' are traveling Review collected by and hosted on G2.com.

Ricardo José Ochoa R.
RR
Diseño web y marketing digital
Small-Business (50 or fewer emp.)
"Excellent tool for midterm investment"
What do you like best about eToro?

Easy to use, broad and comprehensive information about financial products, easy to invest, and easy to get money back. I like the interface too and all the analytic data that offers Review collected by and hosted on G2.com.

What do you dislike about eToro?

It's not for expert traders. It's more simple. Another problem is that it doesn't support wire transfers to Colombian banks to get your money back, so you have to receive the money through Paypal or your credit/debit card only Review collected by and hosted on G2.com.

NEELAM A.
NA
Senior Software Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"eToro review"
What do you like best about eToro?

eToro is one of the most helpful apps for people like me who want to start and explore the investment market as it is very user-friendly and easy to set up. It has improved a lot since I used it and has most of the stocks and crypto available. The best and the handiest feature of the app is the copy portfolio. You can copy the best traders if you do not wish to brainstorm and know much about the investment. I just love it as it has worked great for me till now Review collected by and hosted on G2.com.

What do you dislike about eToro?

eToro mainly has issues with big volumes on trades . For me its not an issue as I am a long term investment person. dont have much to dislike as I did not face any issue till now. Review collected by and hosted on G2.com.

Dr Andy T.
DT
Founder, Owner, and Principal
Small-Business (50 or fewer emp.)
"An Online Trading Platform That Offers Outstanding Value"
What do you like best about eToro?

eToro offers several benefits to traders and investors – the following three add the most value to my investment goals.

eToro makes it easy for me to trade different financial assets, such as stocks and exchange-traded funds (ETFs) listed on the NYSE and NASDAQ and cryptocurrencies, which would have otherwise been challenging or a hassle for me as I live in Southeast Asia. The sign-up process was straightforward. Trades are done in real time, and I have not encountered any issue over six months of trading activity.

Another feature I like about eToro is that it offers different ways of depositing funds into my eToro account, including wire transfer, credit/debit card, and PayPal. Not many online trading platforms accept PayPal deposits; the fact eToro does was one of the reasons why I decided to join.

eToro offers a range of services and tools according to the customer's membership tier, which depends on the customer's realized equity. As an eToro Platinum+ member, I especially appreciate the complimentary digital subscriptions to The Wall Street Journal and The Financial Times Standard Edition. Both publications provide insightful news and editorials. Review collected by and hosted on G2.com.

What do you dislike about eToro?

Although eToro facilitates trading on several different stock exchanges, I have found that not all stocks and ETFs listed on them can be traded on eToro. This issue is not a significant issue for me as most, if not all, companies with the largest market capitalizations can be traded on eToro. If an ETF in which I am interested is not available for trading on eToro, I am usually able to find a similar alternative ETF that is. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Small-Business (50 or fewer emp.)
"I'm looking for other alternatives. EToro has let me down tremendously."
What do you like best about eToro?

Not a thing. I could say you can find your way around the app easily, but it's not that easy. You have to spend quite some time on it. Review collected by and hosted on G2.com.

What do you dislike about eToro?

I tried using eToro first without making any deposits. Since I've used a few other platforms that caused issues when withdrawing funds and in different situations, I wanted to try the eToro's virtual account out first. I've run into problems like when I tried to change my password, no eToro platform will allow it, not the site, not the app. I've sent SEVERAL messages asking eToro to help me out, but they just send me automated replies saying they're not going to help me until I've deposited some money. But honestly, I CANNOT make any deposits if that's the message they're sending me. Review collected by and hosted on G2.com.

Mark A.
MA
Quality Assurance Supervisor
Mid-Market (51-1000 emp.)
"Best Trading app"
What do you like best about eToro?

The design of the app is very nice. it has the news about stocks and cryptos Review collected by and hosted on G2.com.

What do you dislike about eToro?

the overnight charge when you trade in forex i hope they remove it Review collected by and hosted on G2.com.

Moses K.
MK
Operations & Information Technology Lead
Small-Business (50 or fewer emp.)
"Dismal Customer Service And Horrible User Experience"
What do you like best about eToro?

There are many ways to invest in non-traditional assets. Review collected by and hosted on G2.com.

What do you dislike about eToro?

Customer service is slow, unhelpful and overall dismal. Review collected by and hosted on G2.com.

Questions about eToro? Ask real users or explore answers from the community

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JH
Jason Hurley
Last activity about 3 years ago

Has anyone else been scammed by eToro?

logan l.
LL
logan logan
Last activity over 2 years ago

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