---
title: Estera AI Reviews
meta_title: 'Estera AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Estera AI works for a business like yours.
date_modified: '2026-07-06'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---


# Estera AI Reviews
**Vendor:** Estera AI  
**Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
## About Estera AI
AI Receptionist that never misses a customer. Our mission is simple: every customer gets an answer, every time. Estera builds AI communication systems for real estate agencies, hotels, restaurants, and service businesses. We handle inbound calls, WhatsApp conversations, and outbound prospecting automatically, so no inquiry sits unanswered and no lead goes cold from a slow response. Our AI agents work across three products: Estera Voice answers and manages phone calls, Estera Concierge handles WhatsApp conversations with customers, and Estera Messages runs outbound calls & messages for teams looking to grow their pipeline. We work alongside your team, not instead of them. Estera brings structure and speed to every customer interaction, without adding headcount or changing how your business already runs.






- [View Estera AI pricing details and edition comparison](https://www.g2.com/products/estera-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-21+21%3A46%3A44+-0500&secure%5Bsession_id%5D=756d800b-15ba-42de-8375-c09875b32085&secure%5Btoken%5D=daddb772e1efe3ef6d786e7cf239d93c36cb2a01b22a583f9ea7583fdeeedeb2&format=llm_user)

## Estera AI Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Dashboard**
- Dashboard

**Speech Recognition**
- Speech Recognition

**Compliance Management**
- Compliance Management

**Autonomous Task Execution**
- Autonomous Task Execution

**Sentiment Analysis**
- Sentiment Analysis

**Data Security**
- Data Security

**Third-Party Integration**
- Third-Party Integration

**Human-in-the-loop (HITL)**
- Human-in-the-loop (HITL)

**Agentic Task Execution**
- Agentic Task Execution

**Natural Language Processing**
- Natural Language Processing

**Conversational AI**
- Conversational AI

**Performance Metrics**
- Performance Metrics

**Interaction Tracking**
- Interaction Tracking

**Knowledge Base Management**
- Knowledge Base Management

**CRM Integration**
- CRM Integration

**Inquiry Routing**
- Inquiry Routing

**Contextual Guidance**
- Contextual Guidance

**Communications Management**
- Communications Management

**Proactive Chat**
- Proactive Chat

**Ticket Management**
- Ticket Management

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

## Top Estera AI Alternatives
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