EPAY HCM Reviews (160)

View 2 Video Reviews
Reviews

EPAY HCM Reviews (160)

View 2 Video Reviews
4.7
160 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent customer service provided by EPAY HCM, highlighting the quick response times and knowledgeable support staff. Many appreciate the system's ease of use, which simplifies payroll processing and employee management. However, some users note occasional challenges with system speed and password management.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Enterprise (> 1000 emp.)
"Awful company culture"
2.5/5
What do you like best about EPAY HCM?

Hey his company provides good customer service and their staff is knowledgeable, polite and professional. However management is much to be desired. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

Management needs to be true to their promises Review collected by and hosted on G2.com.

Deren J.
DJ
Deren J.
Area Supervisor
Enterprise (> 1000 emp.)
"Epay has been a great company"
5/5
What do you like best about EPAY HCM?

Customer service has been the best, any time we have issues which is rare we reach out and it resolved in no time. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

Nothing to dislike. Everything is in order and the company stays on top of everything Review collected by and hosted on G2.com.

DP
Debbie P.
Administrator
Mid-Market (51-1000 emp.)
"It is so easy to deal with Epay, they are fast and efficient"
4.5/5
What do you like best about EPAY HCM?

if there is an issue you get a response very fast and efficient Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

I have not had any issues that I dislike with Epay Review collected by and hosted on G2.com.

Kevin K.
KK
Kevin K.
Account Manager
Small-Business (50 or fewer emp.)
"Making things efficient"
5/5
What do you like best about EPAY HCM?

Solid record-keeping. It's helpful to have info at your fingertips.I appreciate the facial recognition. Clock in and out. Best system compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

Nothing yet. I see nothing lacking. It's well thought out. Everything works as stated. I would not try to make it better. Simple is good.No improvements are needed. Review collected by and hosted on G2.com.

TT
Terry T.
Executive Chef
Small-Business (50 or fewer emp.)
"Great Experience"
5/5
What do you like best about EPAY HCM?

The associate was accommodating and thoro. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

There was nothing to dislike. My experience was fantastic. Review collected by and hosted on G2.com.

NORTH R.
NR
NORTH R.
account manager
Small-Business (50 or fewer emp.)
"very Very user friendly"
5/5
What do you like best about EPAY HCM?

Access time punches easily. I can add or edit punches Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

Finger scanner doesn't always work. But easy to type in social Review collected by and hosted on G2.com.

DM
David M.
S
Mid-Market (51-1000 emp.)
"Prompt professional attention"
5/5
What do you like best about EPAY HCM?

The system is easy to use and has very good reporting options Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

There were no concerns with the platform Review collected by and hosted on G2.com.

KC
kathrina c.
operation supervisor
Mid-Market (51-1000 emp.)
"easy to use"
5/5
What do you like best about EPAY HCM?

always on tap and easy to use and talk to a representative Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

sometimes it log the system but not always Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Epay customer service"
5/5
What do you like best about EPAY HCM?

They, or he for that matter, was knowledgeable for what I was trying to do and informed me on how to take care of it Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

That it couldn't be done for me. My supervisor and I had to do it. Review collected by and hosted on G2.com.

SK
Susan K.
District Manager
Mid-Market (51-1000 emp.)
"EPAY is amazing!"
4.5/5
What do you like best about EPAY HCM?

I like how it is so easy to process payroll in this system. The instructions are beneficial, and switching from one location to the next is seamless. I h.ave used other systems for payroll, but this is by far the best. Review collected by and hosted on G2.com.

What do you dislike about EPAY HCM?

There is not much that I can say about what I dislike about this system as it works as advertised. I wish there were a way to message in the system directly with support and my team. Review collected by and hosted on G2.com.