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enable.services Reviews & Provider Details

enable.services develops and implements bespoke digital business solutions to drive success. Our partnerships with monday.com, SugarCRM and HubSpot, along with our IT support and custom-built systems, VoIP and mautic, all focus on improving sales, marketing and services. Established in 1994 in Ipswich, Suffolk, enable.services is a family-run business that thrives in everything IT. We pride ourselves on helping companies with areas of their business such as CRM, project management, collaboration, communication, and productivity. We have strong values of trust, teamwork and growth, which underpin every decision we make.

Seller

enable.services

Languages Supported

Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Albanian, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Provider Description

enable.services provides bespoke IT solutions to businesses. We are a monday.com Platinum Partner, SugarCRM Advanced Reseller and HubSpot Certified Partner.

Overview by

Ed B

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enable.services Media

enable.services Demo - monday.com screenshot

monday.com example board

enable.services Demo - SugarCRM screenshot

Example dashboard

enable.services Reviews (8)

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Lisa S.

Franchise Manager

Small-Business (50 or fewer emp.)

7/8/2021

"Fantastic range of services and great support!"

4.5/5

Describe the project or task enable.services helped with:

Enable provides our company with a CRM system, marketing comms system and phones. We receive full technical support for both of these. Review collected by and hosted on G2.com.

What do you like best about enable.services?

The level of service is best, in my opinion. I have a dedicated account manager who is always available to chat through challenges and possible solutions. If they are not available, the technical support team is always relatively quick to step in. Review collected by and hosted on G2.com.

What do you dislike about enable.services?

There is sometimes a challenge in getting our system end-users time to speak with the technical support team when an issue is raised, as they tend to be available evenings and weekends, and the team works office hours... but we make it work. Review collected by and hosted on G2.com.

What problems is enable.services solving and how is that benefiting you?

We are able to track all of our customer data, consumer habits, newsletter comms, and email processes. This saves hundreds of man-hours as the system can be automated. Review collected by and hosted on G2.com.

Response from Ed B of enable.services

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Hi Lisa, thank you very much for sharing your feedback on enable.services. We really appreciate you taking the time to let us know what we're doing right and what we can improve on. Thanks!

Andy Y.

Mid-Market (51-1000 emp.)

7/8/2021

"Excellent service and knowledge"

4.5/5

Describe the project or task enable.services helped with:

Enable were able to help with the setting up and understanding of Monday.com. Review collected by and hosted on G2.com.

What do you like best about enable.services?

Their friendly and helpful service makes it easy to approach anyone at Enable. Review collected by and hosted on G2.com.

What do you dislike about enable.services?

The only issue I can think of, which isn't really a problem, but their location is a distance from our office. That is made up by Enable and their excellent service online/remotely Review collected by and hosted on G2.com.

What problems is enable.services solving and how is that benefiting you?

Our problem was the set up and understanding the power of Monday.com. Their knowledge and experience of the platform has been able to help us grow our use of Monday.com which has made a big change in our productivity around our business. Review collected by and hosted on G2.com.

Response from Ed B of enable.services

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Hi Andy, we really appreciate you taking the time to provide us with feedback. Great to know our knowledge and experience with monday.com has made such a positive impact on your business' productivity.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

7/8/2021

"very helpful and good company"

4.5/5

Describe the project or task enable.services helped with:

we implemented together with enable sugarCRM into our business. During this still ongoing project, Enable was a reliable partner to work with, open minded, helpful and flexible.

If there is a con than I would say this is the workload each team member has and due to this, replies are taking partly longer and need a chaser. Review collected by and hosted on G2.com.

What do you like best about enable.services?

the flexibility and creativeness in finding solutions

the openness to help in various ocvcassions Review collected by and hosted on G2.com.

What do you dislike about enable.services?

speed of replies

no real updates without chasing Review collected by and hosted on G2.com.

What problems is enable.services solving and how is that benefiting you?

the implementation solved our issue of a company wide data storage to know our CLients and SUppliers even better

we know now very detailled how we do in our business Review collected by and hosted on G2.com.

Response from Ed B of enable.services

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Hi, thank you very much for your positive review. Please get in touch with us at marketing@enable.services

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/29/2021

"Reliable Services with great Support"

5/5

Describe the project or task enable.services helped with:

Web & Email Srvices Review collected by and hosted on G2.com.

What do you like best about enable.services?

I have been a client of Enable for over 10 years, I have found their services to be consistently reliable and on the odd occasion I have required support this has been instant and my expectations managed with great customer service. Review collected by and hosted on G2.com.

What do you dislike about enable.services?

To date, I have not experienced any downsides of Enables Services, they have always been supportive and helpful. Review collected by and hosted on G2.com.

What problems is enable.services solving and how is that benefiting you?

Enable provide web & email hosting solutions to me which allows me to have everything in one place with one provider. Review collected by and hosted on G2.com.

Response from Ed B of enable.services

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Hi there! Thank you so much for such positive feedback. We really appreciate every review we get. Please get in touch with us at marketing@enable.services

Verified User in Furniture

Small-Business (50 or fewer emp.)

7/29/2021

"Responsive and Friendly Service"

5/5

Describe the project or task enable.services helped with:

Sales CRM system, ongoing support Review collected by and hosted on G2.com.

What do you like best about enable.services?

Friendly and responsive service, always able to resolve any issues promptly. Review collected by and hosted on G2.com.

What do you dislike about enable.services?

Nothing, no issues with Enable and their services. Review collected by and hosted on G2.com.

Recommendations to others considering enable.services:

Yes, I would recommend them Review collected by and hosted on G2.com.

What problems is enable.services solving and how is that benefiting you?

CRM related issues. Enable are quick to respond to any issues we have and have always kept us up to date on the progress and when it has been solved. Review collected by and hosted on G2.com.

Response from Ed B of enable.services

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Hi, we really appreciate you taking the time to leave positive feedback for us and are very proud we can provide you with ongoing support for your sales CRM. Please drop us a line at marketing@enable.services

Verified User in Education Management

Small-Business (50 or fewer emp.)

8/2/2021

"Mautic is quite easy to use and has many features"

4/5

Describe the project or task enable.services helped with:

Sending marketing communications out to our customers on a daily basis Review collected by and hosted on G2.com.

What do you like best about enable.services?

Creative features available that make interesing emails Review collected by and hosted on G2.com.

What do you dislike about enable.services?

It does tend to time out quickly before saving work Review collected by and hosted on G2.com.

Recommendations to others considering enable.services:

An easy to use tool Review collected by and hosted on G2.com.

What problems is enable.services solving and how is that benefiting you?

Reaching customes through targeted communications Review collected by and hosted on G2.com.

Response from Ed B of enable.services

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Hi there! We're really pleased your business is benefiting from using Mautic and we really appreciate you taking the time to leave a positive review. Please get in touch with marketing@enable.services

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

7/29/2021

"Review of Enable Services"

5/5

Describe the project or task enable.services helped with:

Upgrading our CRM Review collected by and hosted on G2.com.

What do you like best about enable.services?

Professionalism, good response times, solutions provided Review collected by and hosted on G2.com.

Response from Ed B of enable.services

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Thank you so much for your positive review! It's really important to us to know what we're doing right, as well as areas in which we can improve. Please get in touch with marketing@enable.services