Michael and his team are all extremely helpful and hands on. They have all the tools and services to help you reach your marketing goals, regardless of your level of experience in email marketing. Their pricing structure is also very convenient because it allows you to pick the pricing model that suits you best. Review collected by and hosted on G2.com.

I don't really have any dislikes at the time. I knew from the beginning that in order to succeed, I would need to put in the time and work otherwise, your guidance and feedback would be for nothing. Review collected by and hosted on G2.com.

From top to bottom, customer service at eMercury is second-to-none. From the initial onboarding to API set-up and automation, I am in direct contact with each specialist necessary to helping me overcome a specific challenge.

For example, my tech knowledge is lesser than my marketing expertise. eMercury recognised this and checked my work at each stage of my onboarding to ensure all set-up was done correctly.

The level of personal service. Unlike some monolith ESPs, you are on first-name terms with the owner and other key support personnel working on your account. They care about your success and helping you to develop your eCRM expertise, automation and email strategy.

Consultative and proactive, these are the qualities that set eMercury apart. Review collected by and hosted on G2.com.

The time zone difference. eMercury is in the US. The company I represent is based in the UK. Review collected by and hosted on G2.com.

Basically I am delighted with this program because its email automation campaign functionality allows emails to be sent to customers at great room for maneuver. In addition to having extremely important tools such as surveys, capture of comments and automatic responses these three are of great importance because that is where the effectiveness of Emercury lies. I was able to integrate some social networks without any time delay, so this relationship factor with social media is important. Apart from that, there is great customer service, the support team in every way, contributes to the improvement and the resolution of doubts. Review collected by and hosted on G2.com.

The program has responded at great levels, very few negative aspects could be rescued in its use. However, I could comment that there are aspects of the user interface that can be retouched at aesthetic levels. The only thing I could say about a very well thought out program. Review collected by and hosted on G2.com.

I've been using eMercury for years and have had great success with. Their deliverability help is great. Review collected by and hosted on G2.com.

Their reporting could use a little updating. Review collected by and hosted on G2.com.

Using Emercury was quite easy to get started with. The support was top notch and always available via Skype/email/phone. Review collected by and hosted on G2.com.

I enjoyed using Emercury. Unlike other ESP's I was using the support was always available to work through any issues or problems that arose. Review collected by and hosted on G2.com.

The team at Emercury is nothing short of amazing when onboarding new clients. They develop a plan to make sure you are inboxing, quickly. The attention needed for this process is enormous, but they are the leading experts in delivery from my 20+ years of experience. The platform is clean, intuitive and reliable. Plus, they are constantly adding new features to keep ahead of the end users needs. Review collected by and hosted on G2.com.

I have worked with Emercury with a few different accounts. I have yet to find something that I dislike. I have actually recommended them to a number of people in my network. Review collected by and hosted on G2.com.

The attention needed for this process is enormous, but they are the leading experts in delivering my more than 20 years of experience. The platform is clean, intuitive and reliable. Review collected by and hosted on G2.com.

Honestly, I haven't found anything. I referred to 3 things that I didn't like and they taught me to overcome each one of them. Review collected by and hosted on G2.com.

The quality of the customer support team at Emercury is what impresses me the most about this organization. I like how I am allowed to either create my own email templates or make use of the HTML editor to code a template from scratch. Its email automation campaign functionality makes it possible to send emails to web visitors and customers, based on triggers like what part of our email they click on, the time and date they clicked on a link, etc. Review collected by and hosted on G2.com.

The quality and functionalities on Mercury streamline well with our digital marketing aspirations. Therefore, there has been no reason to make any complaints since we switched to this. Review collected by and hosted on G2.com.

Having access to 3 experts who truly guide me to better engagement and deliverability. Anytime I need assistance, the appropriate expert is readily available to help me accomplish whatever I need. These guys aren't your typical support guys - they are seasoned industry experts who provide solutions as well as explanations, and even assistance in doing the legwork. I don't have to ever worry about being shut down by an ESP again - if these guys think I'm doing something that may damage my IP reputation, not only will they give me a heads up, they'll offer good solutions on how I can change things to improve reputation. Review collected by and hosted on G2.com.

So far I honestly I haven't found anything. I addressed 3 things with them I didn't like, and they showed me how to overcome each of them. (Adding subscribers through custom form, setting up transactional email automation flow, and better list management ideas) Review collected by and hosted on G2.com.

I have used other email platforms and I find the eMercury platform is easy to use and feature rich. It is able to do pretty much anything we need it to do. Review collected by and hosted on G2.com.

No real dislikes. The system has been very effective for what we are using it for. Review collected by and hosted on G2.com.