Quick and easy install, integrated with illustrator which makes the production design process far efficient, free read only version available for download, wilcom community has training, questions, and additional support/information .
The software comes with a physical dongle to install, it would be good if they had a virtual soft install. The current set up requires allocating a physical dongle to individual machines/users. From a project management stand point, can have a more defined process. Currently it’s a simple buy, receive physical dongle and install. We had concerns about testing, training, post implementation support & overall management.
Streamlining the production art work steam to address the make to order needs. The illustrator integration has allowed users to work efficiently (redundant clicks, saving work files manually, etc.) and allowed for increased visibility on data validation. Decreased the end to end time/effort associated with creating work orders.