---
title: eFront Desk Reviews
meta_title: 'eFront Desk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how eFront Desk works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# eFront Desk Reviews
**Vendor:** BOTSHOT  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)
## About eFront Desk
A fully customizable solution for properties and brands of all types, e-FrontDesk by BOTSHOT offers a contactless experience for your guests. We offer full suite of automated hospitality solutions which can be integrated to your existing PMS, CMS software, - Express Check-in/Check-out: A swift and contactless check-in/out where a guest has no compulsion to indulge in tidious paperwork - Guest Management: A single dashboard to manage guests' profile, preferences, requests and their entire stay journey - Packages and Upselling: Personalized campaigns to offer hotel package upgrades, SPA services, restuarant reservations, etc. - Digital Scanner: Save time and effort by automating the registration process through BOTSHOT Digital Scanner - Digital Registration Card: Guests can preview and sign the hotel registration card at a pre-arrival stage itself - Contactless Payment: Collect payments from the guests through a secured channel and reduce transaction errors






- [View eFront Desk pricing details and edition comparison](https://www.g2.com/products/efront-desk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-13+06%3A12%3A05+-0500&secure%5Bsession_id%5D=66041dc4-9b5c-4c0e-b2ad-3fc76f54ce2a&secure%5Btoken%5D=40f70a9d9005224a47bd228c0d6e854b5f93a8d53aea5f846911fc1e284e5854&format=llm_user)

## eFront Desk Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top eFront Desk Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)