---
title: Easy AI Reviews
meta_title: 'Easy AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Easy AI works for a business like yours.
date_modified: '2026-07-21'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Easy AI Reviews
**Vendor:** Easy AI  
**Category:** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)  
**AI Enabled:** This product embeds AI to enhance or extend its core functionality.
## About Easy AI
Easy AI is a global enterprise AI company founded in Vietnam, building the Revenue AI OS that helps businesses turn customer data and interactions into measurable revenue growth. The platform brings together CRM, CDP, AI Agents, AI Chatbot, Live Chat, AI Call Center, Ticket Management, Marketing Automation, analytics, and forecasting in one connected system. Trusted by leading enterprises, Easy AI enables smarter sales, service, and customer engagement at scale.






- [View Easy AI pricing details and edition comparison](https://www.g2.com/products/easy-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-09+12%3A06%3A00+-0500&secure%5Bsession_id%5D=859ee055-7db8-499c-99ca-64d149bafa8e&secure%5Btoken%5D=e3863d5ca83a4381992af083468adab6ae0d1146500e00d87eb4820f04312864&format=llm_user)

## Easy AI Features
**Customer Support**
- Text
- Speech
- Knowledge Base
- Knowledge Base Management

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing
- Customizable Templates

**Artificial Intelligence**
- Learning
- Language
- Conversational AI
- Generative AI

**Additional Functionality**
- Workflow Management
- Interaction Tracking
- Alerts/Notifications
- Single Sign On
- Self Service Portal
- Real-Time Analytics
- Customer Database
- Client Portal
- Inventory Management
- Tagging
- Configurable Workflow
- Customer History
- Surveys & Feedback
- Support Ticket Management
- Service Level Agreement (SLA) Management
- Widgets
- Search/Filter
- Chatbot
- Email Templates
- Activity Tracking
- Feedback Management
- Real-Time Data
- API
- Reporting/Analytics
- Event Triggered Actions
- Website Integration
- Help Desk Management
- Call Center Management
- Queue Management
- SSL Security
- Social Media Integration
- CRM
- Chat/Messaging
- Live Chat
- AI Copilot
- Customizable Reports
- Email Management
- Customizable Branding
- Reporting & Statistics
- Real-Time Notifications
- Access Controls/Permissions
- Customizable Forms
- Customer Communication
- Activity Dashboard
- Third-Party Integrations
- Customizable Fields
- Multi-Channel Communication
- Application Management
- Communication Management
- Role-Based Permissions

## Top Easy AI Alternatives
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