Dynamics 365 Customer Service Pricing Overview

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Dynamics 365 Customer Service has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Dynamics 365 Customer Service to obtain current pricing.

Top-Rated Alternatives

Salesforce Service Cloud

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Zendesk for Customer Service

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Dynamics 365 Customer Service Alternatives Pricing

The following is a quick overview of editions offered by other Help Desk Software

Salesforce Service Cloud Starter Suite	Starting at $25.001 User Per Month	The simple CRM suite for marketing, sales, service, and commerce. Case Management Knowledge Management Salesforce Mobile App Customizable Reports and Dashboards Task Management, Activity Feed Lightning App Builder AppExchange App Integration Show More
Zendesk for Customer Service Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch

Various alternatives pricing & plans

Pricing information for the above various Dynamics 365 Customer Service alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Dynamics 365 Customer Service Comparisons

Zendesk for Customer Service