Dynamics 365 Customer Service Pricing Overview
Dynamics 365 Customer Service Pricing Key Insights
Last updated on Apr 09, 2026
Information about Dynamics 365 Customer Service pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase Dynamics 365 Customer Service must be conducted with the seller.
Rated 4.4 / 5
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Top-Rated Alternatives
Dynamics 365 Customer Service Alternatives Pricing
The following is a quick overview of editions offered by other Help Desk Software
| Product | Price | Features |
|---|---|---|
 Starter Suite |
Starting at $25.001 User Per Month |
The simple CRM suite for marketing, sales, service, and commerce.
|
 Support Only (Team) |
$19.001 user per month billed annually |
Integrated customer support
|
 Freshdesk Email and Ticketing (Growth) |
$19.001 User per month billed annually Per Month |
Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email
|
Various alternatives pricing & plans
Pricing information for the above various Dynamics 365 Customer Service alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
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