It is a complete bill management system solution. The best feature I like is commission processing and general ledger capabilities for all lines and bill types in a single solution. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Product is like a black box which makes resolving operational issues difficult without involving the vendor. Review collected by and hosted on G2.com.

AK

Aditya k.

Senior Consultant

Enterprise (> 1000 emp.)

Originally submitted 7/17/2022

"configuration from policy administration to billing system"

4.5/5

What do you like best about Duck Creek Billing?

The payment configuration from PAS to billing system Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Lot of dependency on PAS and the non renewal document payment initiative Review collected by and hosted on G2.com.

GK

GUNJEET K.

Senior Software Engineer

Enterprise (> 1000 emp.)

4/27/2022

"Best tool with respect to the payment activities"

5/5

What do you like best about Duck Creek Billing?

Billing allows us to do all the payment related activities. The follow up after the policy is created is all done by billing. So, it is a separate platform and it is easy to handle. Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

I could not find any drawbacks here which can be disliked. Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

7/25/2022

"Review on duckcreek billing"

4/5

What do you like best about Duck Creek Billing?

The useability and easy access to main features Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Should be more user friendly and better performance Review collected by and hosted on G2.com.

NN

Narendra N.

Lead Analyst

Enterprise (> 1000 emp.)

1/28/2022

"Intuitive user interface"

4.5/5

What do you like best about Duck Creek Billing?

I like its single account view of all bill accounts in a single, all-lines solution Review collected by and hosted on G2.com.

What do you dislike about Duck Creek Billing?

Not able to expand into new markets with new lines of business using the same core billing capabilities because there is some development involved again. Review collected by and hosted on G2.com.