--- title: Duck Creek Billing Reviews meta\_title: 'Duck Creek Billing Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Duck Creek Billing works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 16 scale: '5' date\_modified: '2026-07-12' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Duck Creek Billing Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Duck Creek Billing but has limited features. Are you part of the Duck Creek Billing team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Let us show you how Duck Creek Billing can enhance customer satisfaction, increase your bottom line, and give you a competitive advantage. * * * Seller [Duck Creek Technologies](https://www.g2.com/sellers/duck-creek-technologies) Discussions [Duck Creek Billing Community](https://www.g2.com/products/duck-creek-billing/discuss) Overview by Scott Fitzgerald (CMO) Show More ## Top-Rated Alternatives [ ![ePayPolicy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ePayPolicy") ePayPolicy 4.8/5(159) ](https://www.g2.com/products/epaypolicy/reviews) [ ![Origami Risk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Origami Risk") Origami Risk 4.5/5(22) ](https://www.g2.com/products/origami-risk-origami-risk/reviews) [ ![Guidewire BillingCenter](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guidewire BillingCenter") Guidewire BillingCenter 3.9/5(10) ](https://www.g2.com/products/guidewire-billingcenter/reviews) [ View All Alternatives ](https://www.g2.com/products/duck-creek-billing/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Gunjeet K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gunjeet K.") GK Gunjeet K. S Enterprise (\> 1000 emp.) 4/20/2022 "Highly Recommendable to Peers" 5/5 What do you like best about Duck Creek Billing? It is a complete bill management system solution. The best feature I like is commission processing and general ledger capabilities for all lines and bill types in a single solution. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Product is like a black box which makes resolving operational issues difficult without involving the vendor. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Involved in all the payment-related activies, following up on every process after the policy is created. Since it is a separate platform to do all these activities it benefits in solving easily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aditya k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya k.") AK Aditya k. Senior Consultant Enterprise (\> 1000 emp.) 7/17/2022 "configuration from policy administration to billing system" 4.5/5 What do you like best about Duck Creek Billing? The payment configuration from PAS to billing system Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Lot of dependency on PAS and the non renewal document payment initiative Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Helps in synchronisation of payment module for the user which helps PAS to configure Review collected by and hosted on G2.com. Show More 5/30/2024 Validated ReviewerIncentivizedSource: G2 invite ![GUNJEET K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GUNJEET K.") GK GUNJEET K. Senior Software Engineer Enterprise (\> 1000 emp.) 4/27/2022 "Best tool with respect to the payment activities" 5/5 What do you like best about Duck Creek Billing? Billing allows us to do all the payment related activities.The follow up after the policy is created is all done by billing. So, it is a seperate platform and it is easy to handle. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? I could not find any drawbacks here which can be disliked. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? With Duck Creek Billing we are taking care of all the payment transactions done by the customer to agents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 7/25/2022 "Review on duckcreek billing" 4/5 What do you like best about Duck Creek Billing? The useability and easy access to main features Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Should be more user friendly and better performance Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Easy to validate all the premiums and dues in each cycle Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Narendra N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Narendra N.") NN Narendra N. Lead Analyst Enterprise (\> 1000 emp.) 1/28/2022 "Intuitive user interface" 4.5/5 What do you like best about Duck Creek Billing? I like its single account view of all bill accounts in a single, all-lines solution Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Not able to expand into new markets with new lines of business using the same core billing capabilities because there is some development involved again. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Expedite the Payment Processing for the customers, which results in lowering the administration costs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") CI Verified User in Insurance Enterprise (\> 1000 emp.) 5/1/2022 "Duck creek Billing is Good component that can be used to configure pay plans." 3.5/5 What do you like best about Duck Creek Billing? Configuration of pay plans and Customization is easy. Review collected by and hosted on G2.com. What do you dislike about Duck Creek Billing? Billing UI does not have good look and field and should be made in Express 3.0 Review collected by and hosted on G2.com. Recommendations to others considering Duck Creek Billing: Good to be used by Insurance customers. Review collected by and hosted on G2.com. What problems is Duck Creek Billing solving and how is that benefiting you? Speed to market with minimal configuration. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Duck Creek Billing? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Duck Creek Billing ](https://www.g2.com/products/duck-creek-billing/discussions/new) GU Guest User What is Duck Creek Billing used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-duck-creek-billing-used-for) [ View all Discussions ](https://www.g2.com/products/duck-creek-billing/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/duck-creek-billing/pricing) ##### Categories on G2 [Insurance Billing](https://www.g2.com/categories/insurance-billing) ##### Explore More [Best AI Sales Assistants](https://www.g2.com/discussions/best-ai-sales-assistants)[Best account data software for CRM integration](https://www.g2.com/discussions/best-account-data-software-for-crm-integration)[Best-reviewed employee communication software](https://www.g2.com/discussions/best-reviewed-employee-communication-software) [How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms)[Speed Kit vs WP Rocket: which web client accelerator delivers better caching and compression effectiveness?](https://www.g2.com/discussions/speed-kit-vs-wp-rocket-which-web-client-accelerator-delivers-better-caching-and-compression-effectiveness)[How to choose the best payment processor](https://www.g2.com/discussions/gateway-to-greatness-help-me-choose-the-best-payment-processor) [Show MoreShow Less](javascript:void(0);)