DubBot Reviews (109)

Reviews

DubBot Reviews (109)

4.9
109 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive support provided by DubBot, highlighting its intuitive interface that simplifies accessibility and web governance tasks. Many appreciate how it effectively identifies issues and offers actionable insights, making it a valuable tool for maintaining website quality. A common limitation noted is the occasional difficulty in understanding some features, but overall sentiment remains highly positive.

Pros & Cons

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Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Easy to use - great customer service!"
5/5
What do you like best about DubBot?

It's a tool that is user friendly and intuitive Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Have not found anything I don't like yet! Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Excellent Place to Start"
4/5
What do you like best about DubBot?

These are not the only great things about Dubbot nor are they in any particular order, but:

*Simple dashboard

*User friendly

*Timely customer service

*Shows errors on the page or in source code

*Easy to set up new sites Review collected by and hosted on G2.com.

What do you dislike about DubBot?

It doesn't have as many bells and whistles of some other products and it doesn't integrate with our CMS at this time, so pages have to be manually edited away from Dubbot. Review collected by and hosted on G2.com.

Margaret (Maggie) V.
MV
Margaret (Maggie) V.
UX Analyst & Digital Accessibility Program Manager
Enterprise (> 1000 emp.)
"DubBot? Where have you been all my life!!"
5/5
What do you like best about DubBot?

What I like best about DubBot is its simplicity. The reports are easy to read not only for me but for my clients on campus....I don't have to send a list of definitions along with the report. In fact, I have given several of my clients accounts so they can scan and test their respective websites themselves.

One of the other great things about DubBot is the price. When we changed to DubBot we saved about $10K from our previous software. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

At this time, the only addition to DubBot I would like to see is the ability to download the report in a "snapshot" graphical format. Again, making the information easy to understand for my clients. Additionally, that would be a great format to use when presenting a business case to the administrators on campus. Review collected by and hosted on G2.com.

Brent H.
BH
Brent H.
Director, Web Services
Mid-Market (51-1000 emp.)
"Finally! Affordable and Responsive Compliance Monitoring!"
5/5
What do you like best about DubBot?

The owner and his staff are among the most responsive and open-to-feedback software team that I've had the pleasure of interacting with. I give them the highest marks for customer service, and the zeal with which they tackle product improvements at client suggestion. DubBot wants to help customers succeed, and its positively apparent in their client interactions and product development practices. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

We *occasionally* receive false positives for broken links that show as a "Connection Reset" message in the Dubbot UI. The owner and his staff have been *highly responsive* to this trouble report, and we understand this issue has been resolved in their upcoming release. Other than that small issue -- and to be clear this issue also shows how Dubbot has handled it within one of their core strengths (responsiveness and customer service) -- we've had smooth sailing. Review collected by and hosted on G2.com.

Jessica M.
JM
Jessica M.
Web Manager
Enterprise (> 1000 emp.)
"Very helpful and affordable tool"
4/5
What do you like best about DubBot?

Very easy to use! I can set up users and do not have to give them am elaborate training. Also, the customer services is great- the DubBot folks are very responsive and look into every issue even if its a user error on our end. It also is able to be implemented into the CMS that I use which is very helpful Review collected by and hosted on G2.com.

What do you dislike about DubBot?

I would like more features that do an instant crawl to search for certain terms. They do have something similar and as others have said, they are always adding new features. This is not a product that will not be going stale. Review collected by and hosted on G2.com.

Drew H.
DH
Drew H.
Web Director
Enterprise (> 1000 emp.)
"Binghamton"
5/5
What do you like best about DubBot?

DubBot's usability is great even for novice users. It's simple, functional interface has barely any learning curve at all and that's important to me because I have almost 2 dozen users in the system. That fact also makes training really easy, which allows me to focus my training on the metrics I care about most. Once my users get up to speed, and that's very quickly, they run with DubBot's features.

Also, I have to mention their responsiveness. The DubBot staff are super-quick to respond and very open to innovation. Their communication in general is excellent and transparent. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

There's not much to dislike. I guess the funky name, "DubBot" was a bit odd to introduce to my team and management. LOL! Review collected by and hosted on G2.com.

Rebekah W.
RW
Rebekah W.
Assistant Director for Digital Marketing
Mid-Market (51-1000 emp.)
"Excellent, affordable product with amazing customer support"
5/5
What do you like best about DubBot?

DubBot has a clean, intuitive, user-friendly interface that provides an easy way for assessing the accessibility of my website, along with evaluating other components such as spelling, broken links and SEO. DubBot works with my CMS so that I can go straight from an identified error in DubBot to my CMS to resolve the error. The customer support of DubBot is incredible. They respond to my questions in a very timely manner and are also very open to my feedback and suggestions. When looking for an accessibility audit tool, we considered many products including some big-name, well-known companies. DubBot emerged as the clear winner for us because it provided us everything we needed without extraneous "bells and whistles" which meant the product was actually affordable for a company our size. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

I would like to see DubBot include accessibility analysis of PDFs; however, they have said this is on the horizon for their product. Review collected by and hosted on G2.com.

Roberta D.
RD
Roberta D.
Director of Digital Communications
Mid-Market (51-1000 emp.)
"Affordable, Easy to Use, and Great Customer Service"
5/5
What do you like best about DubBot?

I love the friendly interface, seeing our scores improve, the super reasonable price tag, and the amazing customer service. Every time I have a question, I get a rapid response, and best of all, the product keeps improving. I also appreciate that all of my previous questions in the chat are easy to access. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

Occasionally I don't completely understand what something within the interface means (what the implications might be when I make a choice), but I am always able to get a quick clarification by using the chat feature. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Value! Gives me exactly what I need!"
5/5
What do you like best about DubBot?

The interface is simple and straight forward. It makes it very easy for me to go in and get the information I need. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

It would be nice if we had a tie into our current Content Management System, but that hasn't really slowed us down at all. Review collected by and hosted on G2.com.

Will V.
WV
Will V.
Director, Digital Group
Higher Education
Enterprise (> 1000 emp.)
"An excellent, agile website accessibility QA/governance service"
5/5
What do you like best about DubBot?

The WCAG 2.0 accessibility checker is excellent, and helped my team incorporate accessibility checks and fixes into the regular workflow. The task feature also makes it very easy to assign tasks to specific team members, collaborate, and check progress. Review collected by and hosted on G2.com.

What do you dislike about DubBot?

The user/group assignment feature wasn't entirely self-explanatory when it was first implemented, and I needed help understanding how to use it. But the DubBot team is eager to help, so I got my questions answered right away. The team is also great about responding to any query, up to and including new feature requests. They understand the value of client feedback, and they are very open to it. Review collected by and hosted on G2.com.