--- title: DreamHost Reviews meta\_title: 'DreamHost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 153 reviews by the users' company size, role or industry to find out how DreamHost works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 153 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- ### DreamHost Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **exceptional customer support** at DreamHost, highlighting responsiveness and attention to detail in service. [(11 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786213&qs=pros-and-cons#reviews) Users commend the **exceptional customer service** of DreamHost, highlighting their responsiveness and commitment to client satisfaction. [(9 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784829&qs=pros-and-cons#reviews) Users appreciate the **24/7 support** from DreamHost, noting their responsiveness and dedication to customer satisfaction. [(4 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785958&qs=pros-and-cons#reviews) Users highlight the **exceptional customer service** with attentive support and quick responses, ensuring a smooth experience. [(4 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785550&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use control panel** of DreamHost, making hosting management enjoyable and accessible for everyone. [(4 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785981&qs=pros-and-cons#reviews) Users report **poor customer support** , highlighting untrustworthiness and issues with sales techniques and responsiveness. [(2 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785480&qs=pros-and-cons#reviews) Users experience **slow loading** times with DreamHost, impacting website performance and user satisfaction. [(2 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204141&qs=pros-and-cons#reviews) Users find the **slow speeds** of DreamHost servers affect website load times and overall performance. [(2 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204189&qs=pros-and-cons#reviews) Users express concern over **billing issues** , stating misleading practices and a lack of trust in financial matters. [(1 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784690&qs=pros-and-cons#reviews) Users express frustration with the **lack of traditional cPanel** options and limited phone support for DreamHost. [(1 mentions)](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786352&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of DreamHost ##### 1. Customer Support Users praise the **exceptional customer support** at DreamHost, highlighting responsiveness and attention to detail in service. [ See 11 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786213&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you like about DreamHost? Dreamhost is a great entry level hosting company. If you're looking for top of the line features, they're not your goto but if you're just starting o ![Judd K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judd K.") JK Judd K. Small-Business (50 or fewer emp.) 5.0/5 "Above and beyond a great experience." What do you like about DreamHost? Very responsive team, always says YES we can do it. ##### 2. Helpful Users commend the **exceptional customer service** of DreamHost, highlighting their responsiveness and commitment to client satisfaction. [ See 9 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784829&qs=pros-and-cons#reviews) See Related User Reviews ![Judd K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judd K.") JK Judd K. Small-Business (50 or fewer emp.) 5.0/5 "Above and beyond a great experience." What do you like about DreamHost? Very responsive team, always says YES we can do it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Professional and responsive at every level" What do you like about DreamHost? Management of the process and super responsive team managers ##### 3. 24/7 Support Users appreciate the **24/7 support** from DreamHost, noting their responsiveness and dedication to customer satisfaction. [ See 4 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785958&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you like about DreamHost? Dreamhost is a great entry level hosting company. If you're looking for top of the line features, they're not your goto but if you're just starting o ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredibly helpful and responsive" What do you like about DreamHost? Nusrat Shaikh was incredibly helpful and responsive in helping me learn how to do some basic edits on my website. She even made a quick video tutoria ##### 4. Customer Service Users highlight the **exceptional customer service** with attentive support and quick responses, ensuring a smooth experience. [ See 4 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785550&qs=pros-and-cons#reviews) See Related User Reviews ![Judd K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judd K.") JK Judd K. Small-Business (50 or fewer emp.) 5.0/5 "Above and beyond a great experience." What do you like about DreamHost? Very responsive team, always says YES we can do it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredibly helpful and responsive" What do you like about DreamHost? Nusrat Shaikh was incredibly helpful and responsive in helping me learn how to do some basic edits on my website. She even made a quick video tutoria ##### 5. Ease of Use Users appreciate the **easy-to-use control panel** of DreamHost, making hosting management enjoyable and accessible for everyone. [ See 4 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785981&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you like about DreamHost? Dreamhost is a great entry level hosting company. If you're looking for top of the line features, they're not your goto but if you're just starting o ![Curry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curry P.") CP Curry P. Mid-Market (51-1000 emp.) 4.0/5 "Straightforward and Clean Control Panel" What do you like about DreamHost? What I like best is DreamHost’s control panel. It’s clean, well organized, and easy to use compared to the cluttered dashboards from other providers. ### 5 Cons or Disadvantages of DreamHost ##### 1. Poor Customer Support Users report **poor customer support** , highlighting untrustworthiness and issues with sales techniques and responsiveness. [ See 2 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1785480&qs=pros-and-cons#reviews) See Related User Reviews ![Curry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curry P.") CP Curry P. Mid-Market (51-1000 emp.) 4.0/5 "Straightforward and Clean Control Panel" What do you dislike about DreamHost? No Traditional cPanel Option,Limited Phone Support Availability ![Greg T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg T.") GT Greg T. Small-Business (50 or fewer emp.) 0.0/5 "DO NOT DEAL WITH THESE COWBOYS !. Support is great, sales techiques are BAD" What do you dislike about DreamHost? Their sales techniques and customer/client account engagment is over promised and under delivered. They LIE when when try to sign you up, and cause is ##### 2. Slow Loading Users experience **slow loading** times with DreamHost, impacting website performance and user satisfaction. [ See 2 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204141&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you dislike about DreamHost? Dreamhost servers can be a bit slow, which affects load times on the websites. ![Patrick R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick R.") PR Patrick R. Small-Business (50 or fewer emp.) 4.5/5 "Site repair -- thorough and communicative." What do you dislike about DreamHost? I wish that the process didn't take so long to start once paid for, it would be nice for that spool-up time to be cut down. ##### 3. Slow Speeds Users find the **slow speeds** of DreamHost servers affect website load times and overall performance. [ See 2 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=2204189&qs=pros-and-cons#reviews) See Related User Reviews ![Melle P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melle P.") MP Melle P. Small-Business (50 or fewer emp.) 5.0/5 "A Great Entry Level Host" What do you dislike about DreamHost? Dreamhost servers can be a bit slow, which affects load times on the websites. ![Patrick R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick R.") PR Patrick R. Small-Business (50 or fewer emp.) 4.5/5 "Site repair -- thorough and communicative." What do you dislike about DreamHost? I wish that the process didn't take so long to start once paid for, it would be nice for that spool-up time to be cut down. ##### 4. Billing Issues Users express concern over **billing issues** , stating misleading practices and a lack of trust in financial matters. [ See 1 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1784690&qs=pros-and-cons#reviews) See Related User Reviews ![Greg T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg T.") GT Greg T. Small-Business (50 or fewer emp.) 0.0/5 "DO NOT DEAL WITH THESE COWBOYS !. Support is great, sales techiques are BAD" What do you dislike about DreamHost? Their sales techniques and customer/client account engagment is over promised and under delivered. They LIE when when try to sign you up, and cause is ##### 5. Control Panel Issues Users express frustration with the **lack of traditional cPanel** options and limited phone support for DreamHost. [ See 1 mentions ](https://www.g2.com/products/dreamhost/reviews?filters%5Bsentiment_snippet%5D=1786352&qs=pros-and-cons#reviews) See Related User Reviews ![Curry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curry P.") CP Curry P. Mid-Market (51-1000 emp.) 4.0/5 "Straightforward and Clean Control Panel" What do you dislike about DreamHost? No Traditional cPanel Option,Limited Phone Support Availability ## Top-Rated Alternatives [ ![Hostinger](https://images.g2crowd.com/uploads/product/hd_favicon/b81bb1e11cf4347107f36c928d20df03/hostinger.svg "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![Hostwinds](https://images.g2crowd.com/uploads/product/hd_favicon/a5e905bfedcbf0b519f58d7c57b0e348/hostwinds.svg "Hostwinds") Hostwinds 4.9/5(438) ](https://www.g2.com/products/hostwinds/reviews) [ ![A2 Hosting](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f28c213bf4241c4ccb244c2124f5811f/a2-hosting.png "A2 Hosting") A2 Hosting 4.4/5(206) ](https://www.g2.com/products/a2-hosting/reviews) [ View All Alternatives ](https://www.g2.com/products/dreamhost/competitors/alternatives) ![Corey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey G.") CG Corey G. Driver/Partner Small-Business (50 or fewer emp.) 11/11/2020 "Excellent Web Hosting & Support - HIGH RECOMMENDED" 5/5 What do you like best about DreamHost? I love the quick response from the support team. I have a free non-profit account with them but also purchase my own VPS from them that is managed. Pricing is extremely fair and reasonable. Their support team is top-notch with helping you resolve issues and even doing the work for you at times. I love how they constantly notify us of updates to the system and servers while giving leeway to update our site and prepare. I have been with them for over 10 years now. HIGHLY Recommended Review collected by and hosted on G2.com. What do you dislike about DreamHost? Nothing. I cannot find anything I dislike about this service. Review collected by and hosted on G2.com. Recommendations to others considering DreamHost: You cannot go wrong with using Dreamhost for all your website and hosting needs. From Domain name to hosting to security and emails, this company has what you need and looking for to give your online presence for your business or persona/hobbies endeavors. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? We needed web hosting/service for our non-profit and partner sites. Not only do we get the best of the best, but we love the ease of use from their proprietary control panel, high-quality servers, and top-notch support. Review collected by and hosted on G2.com. Show More 8/3/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Neha M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha M.") NM Neha M. Researcher Enterprise (\> 1000 emp.) 1/4/2022 "Amazing Computing Service for Websites Hosting" 4.5/5 What do you like best about DreamHost? I like the best feature of this software which is hosting the websites for developers and entrepreneurs. It provides an open platform for efficiency, scalability, resilience, and security. It can host multiple websites for a single user, and it offers fast speed for hosted websites. Review collected by and hosted on G2.com. What do you dislike about DreamHost? The only issue I faced sometimes hosting shows plugin issues, and it takes time to resolve even with the customer representatives. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? I am hosting the websites required for my work Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MH Matt H. Web Designer Small-Business (50 or fewer emp.) 11/11/2021 "Good but not the Best" 3/5 What do you like best about DreamHost? I started using DreamHost early on and found them reliable and good customer service. Review collected by and hosted on G2.com. What do you dislike about DreamHost? I've found that site speeds lag a little behind the industry norm. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? I use DreamHost's shared hosting to host a number of websites affordably. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/29/2021 "Good starter cloud options" 4/5 What do you like best about DreamHost? DreamHost Cloud is straightforward to use and catered to those that may not have as much experience with cloud services. It is also offered at an affordable price. Review collected by and hosted on G2.com. What do you dislike about DreamHost? It can lack some of the options that are available in more mature cloud solutions so you need to examine whether it will fit all your business and technical needs. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? We have used cloud computing, DreamCompute, to analyze data, setup clusters and test proof of concepts. This helps us spin up infrastructure as required without ongoing costs once completed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 11/23/2021 "Hosting Dreams for All" 4.5/5 What do you like best about DreamHost? it can run any application on the cloud which are powered by SSD, there dreamcompute and dreamobject storage is amazing Review collected by and hosted on G2.com. What do you dislike about DreamHost? there pricing is the high than other players in the market with better offerings Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? As i\m Amazon AWS customer who recently moved here, I need more time to stale around until now, its work well balanced for everything I tried Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shima D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shima D.") SD Shima D. Film Maker Small-Business (50 or fewer emp.) 4/25/2021 "I had a nightmare experience" 0/5 What do you like best about DreamHost? The panel to control that controls the website. Review collected by and hosted on G2.com. What do you dislike about DreamHost? It took a very long time to load my site and sometimes it wouldn't load at all. Then they did an upgrade and lost half my site. And finally as I closed the account, I made a back up as per their directions for closing an account. The notice said it would be availble another 10 days. But when I went to retrieve it, they told me it is unavailable as my account is closed. So dreamhost has compleely destroyed my website after years of working with this website. I couldn't possible begin to imagein a worse service. Review collected by and hosted on G2.com. Recommendations to others considering DreamHost: Don't do it. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? They destroyed my websit, so none. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Steven D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven D.") SD Steven D. Website Developer, SaaS Test Automation Mid-Market (51-1000 emp.) 8/10/2021 "Excellent web host, but no local Australian server location" 3.5/5 What do you like best about DreamHost? Excellent control panel. Excellent technical support. Fast web server. Review collected by and hosted on G2.com. What do you dislike about DreamHost? Just lacked the option of an Australian data centre for better SEO results. Review collected by and hosted on G2.com. Recommendations to others considering DreamHost: An excellent web host for those North of the equator. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? Easy to deploy multiple websites within 1 control panel. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/21/2021 "A tricky platform to use, but effective" 3/5 What do you like best about DreamHost? Dreamhost makes it easy to work with custom email addresses. Review collected by and hosted on G2.com. What do you dislike about DreamHost? It's a complicated process to view thread emails between multiple people, and to format your own emails. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? Working with custom domains for email addresses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rachel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel M.") RM Rachel M. Owner Small-Business (50 or fewer emp.) 11/21/2020 "Top-notch host" 5/5 What do you like best about DreamHost? Dreamhost has a variety of plans, excellent support, and great pricing. They make it easy to manage multiple domains and clients. Review collected by and hosted on G2.com. What do you dislike about DreamHost? I can't think of anything I dislike! Dreamhost rocks. Review collected by and hosted on G2.com. Recommendations to others considering DreamHost: Before buying, I'd recommend getting one of their support people to review your specific use cases to make sure you get the right plan. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? I needed to be able to host multiple domains on one account, and give different clients access to their individual domains. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Geraldo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Geraldo P.") GP Geraldo P. Head of Growth and Operations Small-Business (50 or fewer emp.) 5/11/2020 "Bad customer support and confused dashboard." 1/5 What do you like best about DreamHost? There is nothing I liked best. I have just struggled so far going all over their awful dashboard trying to figure out how to do the things. Review collected by and hosted on G2.com. What do you dislike about DreamHost? The dashboard is poorly designed to help the user. You find information in different places where it should be in just one. There are useless buttons and options. Their tutorials are the worse. I had to read outside sources to figure out how to do things because their tutorials are lacking in information and proper guidance. Their customer support instead of helping you to figure out things, they push you to buy another product. I already had an SSL certificate with another company, and instead of helping me to import it to their server, the agent said that this is not possible, and I had to buy another one from them. With, later I figured out that it was a lied and learned almost by my self how to do it. Review collected by and hosted on G2.com. What problems is DreamHost solving and how is that benefiting you? It's easy to by a hosting. Dreamhost facilitates everything for your purchase but gives you a hard time to manage it after you had paid for their services. Review collected by and hosted on G2.com. 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