--- title: Drata Reviews meta_title: 'Drata Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1399 reviews by the users' company size, role or industry to find out how Drata works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 1399 scale: '5' date_modified: '2026-11-11' parent_category: name: Cloud Security url: https://www.g2.com/categories/cloud-security ---

Drata Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users admire the excellent customer support of Drata, facilitating a smooth setup and ongoing assistance through webinars. (161 mentions)
Users commend Drata for its exceptional ease of use, simplifying certification management and integration with user-friendly design. (148 mentions)
Users value the automation of compliance in Drata, allowing for continuous audit readiness and less stress. (130 mentions)
Users appreciate the time-saving features of Drata, streamlining compliance processes and improving overall efficiency. (106 mentions)
Users value the seamless integrations of Drata, enhancing their experience and supporting efficient audit processes. (103 mentions)
Users find the limited integrations of Drata to be a challenge, often requiring extra manual effort with customizations. (47 mentions)
Users note that there are improvements needed in the audit section for a smoother navigation experience. (42 mentions)
Users find the integration issues frustrating, as some require excessive manual effort and lack support for on-premise solutions. (41 mentions)
Users express concern over the lack of clarity in policy renewal steps and support throughout the process. (31 mentions)
Users find Drata lacking in missing features, particularly regarding Quality Management System support and user interface improvements. (24 mentions)

5 Pros or Advantages of Drata

5 Cons or Disadvantages of Drata

Drata Reviews (1,399)

Reviews

Drata Reviews (1,399)

4.7
1,399 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Comprehensive Alerts and Excellent Support—Key to Passing Our SOC 2 Audit"
4.5/5
What do you like best about Drata?

Comprehensive alerts on tasks and status pf controls. Could not have passed SOC2 audit without Drata. Initial onboarding was difficult as the platform is not intuitive, especially for folks new to the CRG arena. Good documention but not easy to formulate searches as a newbie. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Usage is not intuitive, UI is OK

Support is excellent Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you so much for sharing your experience with Drata. We're pleased to hear that our comprehensive alerts and excellent support were instrumental as you completed your SOC 2 audit process. We'd love to hear more details about the challenges you had with the UI and onboarding process, so we can ensure the particulars make it to the right team for review. Feel free to email me at lizziehiggins@drata.com with any specific feedback, or to set up time to chat! Thanks again!

Sheldon J.
SJ
Sheldon J.
Director, Information Technology
Mid-Market (51-1000 emp.)
"SOC2 Compliance with a little help from our friends."
5/5
What do you like best about Drata?

What I like best is the Integration with MS365, CERTN, Defender, Meraki ect. the automation makes it easier to manage several endpoints and users. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Clearly defined policy renewal steps should be given prior to renewal, simply renewing a policy without updates changes the version of the document eg: 1.1, 1.2 and the tables inside don't reflect the changes. there's no point in doing the renew without updates as the table below has not reflected the version change. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you so much for the insightful feedback! We're happy to hear that Drata's wide variety of integrations have enabled automation that makes things easier to manage for you and your team. We're so glad to be partnering with you and helping you to run an effective and efficient compliance program which enables your business to grow!

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Clear, Concise Compliance Playbook That Keeps Evidence Organized"
4.5/5
What do you like best about Drata?

My favorite part of using Drata is that it provides a clear, concise playbook to work off of when I am going about organizing my evidence for my compliance framework. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The user interface is not always as intuitive as it could be. There are times when I am not sure where to find what I am looking for even after using the site off and on for over a year. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thanks so much for the feedback! It's great to hear that Drata has provided you with clear and concise playbook for meeting compliance requirements, and that you're not playing a guessing game for compliance criteria anymore. We appreciate the UI feedback and will surface to the team internally. Keep up the great work!

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
Originally submitted 12/12/2025
"Outstanding Support and Policy Management Platform"
4.5/5
What do you like best about Drata?

This platform is excellent for monitoring and creating your policies, but what truly stands out is the helpfulness of their professionals. Review collected by and hosted on G2.com.

What do you dislike about Drata?

During the startup phase, you are likely to experience an overwhelming amount of information. The sheer volume can make the process feel far from intuitive. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Easy Access to SOPs and ICs"
4/5
What do you like best about Drata?

Before the update it was easy to access and find certain sop's and IC's Review collected by and hosted on G2.com.

What do you dislike about Drata?

With the new update, something about it feels a little uneasy to use, and it’s harder to find things under certain departments. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 2/19/2026
"Drata Makes Continuous Audit Readiness Easy with Real-Time Compliance Visibility"
5/5
What do you like best about Drata?

I like how Drata automates compliance and provides real-time visibility, making audit readiness continuous instead of manual and stressful. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Sometimes the UI can feel overwhelming, and certain integrations or customizations require more manual effort than expected. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Thank you so much for the helpful feedback. We're so happy that the real time visibility provided by Drata's continuous monitoring and evidence collection is reducing your compliance risk as well as your stress!

Eric L.
EL
Eric L.
Security Engnieer
Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
Originally submitted 1/15/2025
"Drata: Simplifying Your Compliance Journey"
4.5/5
What do you like best about Drata?

Drata supports the most common compliance frameworks. It effectively translates compliance requirements into readable control items. Each control item consists of a set of tests that are defined with clear specifications. For example, if an organization wants to adhere to the compliance NIST CSF, personnel responsible for achieving compliance simply focus on the control items of target compliance that Drata organized. Some tests can be shared across multiple compliance frameworks! It is easier for them to implement other compliances more efficiently in the future. Secondly, the most impressive design is the capability of automated evidence collection. With easy configuration on integrations to popular platforms, it can save effort when collecting the evidence of control items. To manage the overall readiness of compliance continuously, Drata provides efficient monitoring of controls, the status of tests, and the integrity of essential evidence. It provides users with real-time status and benchmarks in the dashboard. That helps internal or external auditors to track progress, identify gaps, and demonstrate compliance to key stakeholders. Finally, when I was new to Drata in the beginning, the Drata support team consistently delivered effective solutions to customer issues. The experience of customer support really touched my heart. Review collected by and hosted on G2.com.

What do you dislike about Drata?

The automated evidence-collection feature is a very productive design. However, it has both pros and cons. The limitations on integrations may become a burden if the target platform is not on the support list. Another thing that needs to be improved is the instructions for fixing the failed/error tests. Sometimes, I can not directly understand the root cause of the failed test. I hope the error information or solution instructions become more transparent or readable. Review collected by and hosted on G2.com.

Tim R.
TR
Tim R.
GRC Consultant
Small-Business (50 or fewer emp.)
"Intuitive Platform with Strong Integrations and a Helpful Support Community"
4/5
What do you like best about Drata?

Intuitive, integrations, support community. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Learning how to navigate the interface, resolving custom controls, policies and associated tests. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
TC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Simple, Straightforward Design with Engaging Gamification"
5/5
What do you like best about Drata?

Simple & straight forward design. Easy to understand what I need to do. And what's my responsibility. Easy to sign and consume info. I like the gamification as well. Review collected by and hosted on G2.com.

What do you dislike about Drata?

Sometimes it's difficult to understand just how much signatures one need to go through, it's duteous and tiring to go over paper works- especailly important ones. So I'd have loved to have a AI summary or maybe highlighting of certain areas that I would need to focus on. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Hi there! Thank you so much for the feedback! We're glad to hear that you find our design simple and straightforward, and that you appreciate the gamification aspect. We like that too! We appreciate your feedback about the review of documentation being tedious, and will keep it in consideration for future improvements and AI features. Thank you for sharing your experience with us!

Marc M.
MM
Marc M.
System Architect
Small-Business (50 or fewer emp.)
"Compliance with Drata"
5/5
What do you like best about Drata?

I feel like it's well organized. Also includes corporate documentation. That is a big help. Review collected by and hosted on G2.com.

What do you dislike about Drata?

There is a lot in there. Sometimes it's hard to find things. Review collected by and hosted on G2.com.

Response from Lizzie Higgins of Drata

Hi Marc! Thank you for sharing your thoughts. We're pleased to hear that Drata is assisting with your SOC 2 and HIPAA compliance needs. We appreciate the feedback around navigation, and will surface to our UI/UX team for you. We'll continue improving and ensuring that you can find everything you need to be successful in your programs. Keep the feedback coming, and keep up the great work!