Comfortable
Easy to understand
Compatible Review collected by and hosted on G2.com.
No issues with platform so no dislike for the same Review collected by and hosted on G2.com.
Its user interface is good and intuitive Review collected by and hosted on G2.com.
The customer support team takes longer than expected to fix issues quickly Review collected by and hosted on G2.com.
Doxim provides a seamless customer journey experience irrespective of the initiating channel. This makes the user easily navigate and choose the relevant financial products Review collected by and hosted on G2.com.
An aggressive scalability can help Doxim reach more financial institutions. The interface of advisor assisted journey can be further enhanced to the maximum capability Review collected by and hosted on G2.com.
The most helpful things that doxim customer engagement platform provides is that the it is the one stop solution for all my financial doubts as it provides business analytics and consulting as well as content management which helps me a lot. Review collected by and hosted on G2.com.
There is only one complaint about this system is that it still is very minor and not a web based solution whereas many competitors of it is flourishing just because they are web based Review collected by and hosted on G2.com.
Doxim's ACE solution is by far the best solution for a CRM system. They take a very collaborative approach when it comes to developing the product and it truly is, in many respects, a solution for credit unions by credit unions. Review collected by and hosted on G2.com.
Only point I want to raise about the system and it's extremely minor, is that it does not offer support for android and iphone devices and also for windows desktop. Review collected by and hosted on G2.com.
Doxim Customer Engagement Platform is an all-in-one CRM platform where customer engagement has been digitized. Using Doxim, you can manage consumer engagement in financial services using on-demand self-service or any personalized expert advice whenever needed. Review collected by and hosted on G2.com.
Although the platform itself has many features for providing very well customer engagement, the CRM has less capability for using in integration. Also, we faced some issues while using some custom APIs as well. Review collected by and hosted on G2.com.
Doxim Customer Engagement Platform has cloud-powered solution, It helps the financial institutions to progress sales, manage customer information and improve customer engagement! Review collected by and hosted on G2.com.
Doxim CRM is an intelligent tool but lacks on providing Video content and relevant documents, making it disadvantageous in the learning and delivery experience. Review collected by and hosted on G2.com.
User interface is easy to use, straightforward, and quick to learn. Customer service is always prompt and easy to track down. It's more powerful and flexible than competitors. Review collected by and hosted on G2.com.
Everything works well. Our team never had any complaints. Customer service would walk us through any issue we had, and generally, those issues were on our end. Review collected by and hosted on G2.com.
The best part of doxim customer engagement platform is that it allows the staff to focus on value added activities by providing efficient processes to save time. Review collected by and hosted on G2.com.
The thing which can be improved about this app is the 24/7 availability of the help center personnel and also inclusion of frequently asked questions and forums to enhance and improve customer experience Review collected by and hosted on G2.com.
Its increased speed, business agility, insights, and to target / personalize communications for increased loyalty, cross-sell and upsell, and wallet share. Review collected by and hosted on G2.com.
Can be expensive at times for companies to afford in the challenging times Review collected by and hosted on G2.com.
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