--- title: Donna Reviews meta_title: 'Donna Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Donna works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 26 scale: '5' date_modified: '2026-09-23' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Donna Reviews **Vendor:** Donna **Category:** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) **Average Rating:** 4.6/5.0 **Total Reviews:** 26 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Donna Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice. Donna is available from your car, office or couch and through any way you work: whether it's a voice note, written notes, a screenshot or chat - she is easily handling it all from anywhere and anytime - 24/7. She joins your meetings online or in person. The result? Better-trained and prepared sales teams, 75% less admin time, smoother CRM adoption, and improved sales efficiency - leading to more deals. Donna makes sure field sales teams are better prepared, do timely follow-up, have less CRM friction and are ultimately happier. Sales & Commercial Excellence leaders get increased market intelligence through higher CRM adoption and ultimately better forecasts. Clients like Dossche Mills, DPG Media, and PGS Group are clearly seeing the impact. Donna deeply integrates with key CRM players like Salesforce, Microsoft Dynamics CRM, Hubspot, Veeva CRM, SAP and more. She also integrates with key applications like Slack, Google Calendars, Microsoft Outlook, Zoom, Google Meet, Microsoft Teams and more. Ask your personal demo here: [www.askdonna.com](http://www.askdonna.com/) ## Donna Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **time-saving benefits** of Donna, enhancing efficiency and enabling more customer interactions. (6 reviews) - Users find Donna to be **incredibly user-friendly** , enabling quick adoption and effortless integration into daily routines. (5 reviews) - Users praise Donna for its **seamless CRM integration** , significantly streamlining their administrative tasks and improving efficiency. (3 reviews) - Users rave about Donna's **exceptional customer support** , which provides personal guidance and fosters seamless platform adoption. (3 reviews) - Users appreciate the **time-saving capabilities** of Donna, enhancing efficiency and allowing for more customer interactions. (3 reviews) - Users appreciate the **time-saving efficiency** of Donna, making meeting preparation and CRM tasks effortless and streamlined. (3 reviews) - Users find Donna to be a **daily essential** , enhancing focus on selling by managing administrative tasks seamlessly. (2 reviews) - Integrations (2 reviews) - Salesforce Integration (2 reviews) - User Interface (2 reviews) **What users dislike:** - Users are disappointed by the lack of **record and transcribe features** for physical meetings in Donna. (1 reviews) ## Donna Reviews ### 1. Facilitated My Work with Clients and in My Administrative Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Ivo E. | Representante comercial de vendas, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** September 01, 2026 **What do you like best about Donna?** I use Donna for my entire day of client visits and the experience has been very good. The tool is quite useful, taking a lot of work off our shoulders as sales representatives. I like the speed with which everything is done and the fact that it has freed up many hours of desk work for me. The practicality is something I really appreciate. After leaving a meeting, being able to talk to Donna and make the entire visit report is fantastic. Moreover, I particularly like how everything is structured, it seems very well organized to me. **What do you dislike about Donna?** For me, it would be ideal if Donna had access to other tools like Tableau or Google Keeps. This would help me immensely in my daily routine, but I understand that it is still a developing application, so I believe that in the future these integrations can be improved. Additionally, the initial setup process was not easy, with many errors and several situations that needed to be changed, such as language issues, text structure, and information errors. However, all these problems were quickly resolved, which allowed us to have a good product in the end. **What problems is Donna solving and how is that benefiting you?** Donna organizes my visit reports and creates opportunities, offering last-minute information for meetings. This has freed me from hours of office work. ### 2. Saves Administrative Time and Improves Effectiveness **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Dutch; Flemish using AI. **Reviewed Date:** September 04, 2026 **What do you like best about Donna?** I appreciate Donna because it saves me a lot of administrative time, allowing me to organize my time more effectively. It's an easy solution that helps us do less work. I also like that I can call after a client appointment and Donna converts my speech into notes that are immediately entered into the system. This allows me to process my administration while, for example, still in the car. These features mean a significant time saving for me. **What do you dislike about Donna?** In some cases, Donna doesn't hear everything I say, causing some parts or words to be missing in the notes. This means we still have to check if the notes are correct. It's a bit inconvenient, but it is slowly getting better. However, we still need to check the notes to ensure everything is correct, which can sometimes be annoying, but it's not very disruptive. **What problems is Donna solving and how is that benefiting you?** Donna saves me a lot of administrative time. I can dictate notes after appointments, and they are automatically entered into the system, making my time much more efficient. It debriefs meetings and can adjust tasks, allowing me to update administration on the go. ### 3. Efficient Sales Tool with Seamless Note Recording **Rating:** 5.0/5.0 stars **Reviewed by:** Arno C. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 07, 2026 **What do you like best about Donna?** I love how Donna helps me record meeting notes immediately after a client appointment and automatically creates an opportunity. It assists me in scheduling new follow-up meetings, which saves me a lot of time and lets me focus more on effective sales. I also appreciate saving administration time and using its feature of recording calls after client calls. The initial setup was very easy, which adds to the overall convenience. **What do you dislike about Donna?** nothing **What problems is Donna solving and how is that benefiting you?** Donna records meeting notes, creates opportunities, and schedules follow-ups, saving me time to focus on sales. ### 4. Proactive Sales Assistant with Seamless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about Donna?** I love that Donna calls me proactively, knowing when I have meetings with prospects and providing the ability to immediately give feedback on my sales conversations. It automatically updates all the CRM data, integrating seamlessly with opportunities and quotes. It even allows me to make adjustments, like increasing product units, directly from the car over the phone using voice commands. This has boosted my productivity by eliminating the need for admin tasks and has helped increase the pipeline and average deal size. **What do you dislike about Donna?** It would be great to maybe have a hardware component in the future so that I can take Donna with me during the actual conversation with the client. So it records the conversation. That would be ideal. **What problems is Donna solving and how is that benefiting you?** Donna eliminates the dull task of CRM data entry, updating it automatically. It gives situational awareness for my sales conversations, boosting revenue and deal size by identifying dormant opportunities and ensuring effective client communication. ### 5. Donna Makes Post-Meeting Admin Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 01, 2026 **What do you like best about Donna?** After a full day of meetings, the last thing you feel like doing is going home and catching up on all your administration. Donna immediately helps with this by allowing you to talk straight after each meeting, while everything is still fresh in your mind, so you don’t forget anything. **What do you dislike about Donna?** Nothing major, although some words are occasionally interpreted incorrectly, or specific industry terminology is not transcribed accurately. **What problems is Donna solving and how is that benefiting you?** The biggest benefit is that clear and accurate notes are created immediately. Personally, I find the most challenging part is turning everything you have in your head or have written down into a clear and structured note that everyone can easily understand. ### 6. Effortless Note-Taking with Seamless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 28, 2026 **What do you like best about Donna?** I use Donna mainly for after phone call notes, and I appreciate its simplicity of use. It's great that I can just speak instead of typing. The tool integrates well with our CRM system, which is useful for setting action lists or task lists for myself. I find it valuable that everything is in one place. **What do you dislike about Donna?** Video Recording in TEAMS Meetings, should be possible to turn off. **What problems is Donna solving and how is that benefiting you?** I use Donna for after-call notes, helping with documentation I dislike doing. I just tell her details, and she adds them to my task list, integrating well with our CRM. I like its simplicity and voice interaction, keeping all tasks centralized. ### 7. Fluid and Efficient Transformation in CRM Management **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | SAP CRM Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** June 16, 2026 **What do you like best about Donna?** I love how simple it is to use Donna. The conversation feels very natural and fluid, which helps me convey my ideas easily. Additionally, it is very comfortable and pleasant to work with Donna. **What do you dislike about Donna?** Well, for me the ideal would be to be able to do practically anything I can do in my CRM from the computer through Donna. To automate even more tasks than it already automates today. **What problems is Donna solving and how is that benefiting you?** Donna simplifies the management of my meetings and the incorporation of data into the CRM, saving me time by automatically updating the information collected in meetings. ### 8. Transform Commercial Management with Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge O. | Consultor SAP CRM, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** June 16, 2026 **What do you like best about Donna?** I like that Donna uses the CRM context to build a coherent conversation and seeks ways to extract information from the salesperson to update the CRM. Additionally, it can be configured to adapt to the client's needs. Also, the initial setup is very easy. **What do you dislike about Donna?** A scenario that would be very interesting is to use Donna for product capture, voice-based price calculation and totals, and creation of offers and orders. **What problems is Donna solving and how is that benefiting you?** Donna saves time in managing visits and updates the CRM with consistent information from the salesperson, adapting to the client's needs. ### 9. Efficient conversation summaries, but connection problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** June 05, 2026 **What do you like best about Donna?** I appreciate Donna's very good conversation summary, even when the conversation is less structured. I also find it useful that insights into the last customer orders and past appointments are generated, which provides us as an organization with significantly more comprehensive visit reports. This allows the field service to seamlessly pick up at the next customer appointment and be immediately up to date, just as when leaving the customer. Additionally, the initial setup of Donna was super easy. **What do you dislike about Donna?** Accessibility repeatedly presents problems. It sometimes takes a while for the call setup with Donna to work. This should happen faster and causes users to start the interaction with Donna multiple times. Then Donna sometimes ends up on the voicemail box. **What problems is Donna solving and how is that benefiting you?** Donna facilitates the preparation and follow-up of visits, provides good conversation summaries and insights that keep the team seamlessly updated. ### 10. Enhances Insights, Saves Time but Needs More Integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 02, 2026 **What do you like best about Donna?** I like that Donna is multilingual and that it's already integrated or quickly integrable with Salesforce. It's quite positive that it saves our field team time because they can use it on the move. **What do you dislike about Donna?** I think it would be good if it was a bit more accurate, and if the user themselves could manipulate more of how she interacts with people. Also, it would be great if it was easily interactable with other sources, not just sales, so we could have a one-stop shop for every piece of information via a voice assistant. **What problems is Donna solving and how is that benefiting you?** Donna helps us get better insights from our commercial teams, extract trends, and integrate them into our strategy. It also saves our field team time by reducing admin tasks, letting them focus on their strengths. **Official Response from Sukerti Van Schoorisse:** > Thanks for your review! More integrations will be available soon and are definitely part of our roadmap. ### 11. Donna Makes Admin Faster and Saves Us Time **Rating:** 4.0/5.0 stars **Reviewed by:** Eline S. | Account manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 01, 2026 **What do you like best about Donna?** Really happy with Donna, it saves a lot of time. Administration is no one's favourite part of the job, but Donna makes it a lot easier and faster. **What do you dislike about Donna?** It took some tweaking from development to get the app to work efficiently. **What problems is Donna solving and how is that benefiting you?** Logging meeting. ### 12. Donna Gets People Actually Using Their CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Fallon G. | Partner Business Manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about Donna?** Donna actually gets people to use their CRM. It helps drive real adoption instead of the CRM just sitting there unused. **What do you dislike about Donna?** There are one or two additional features on their roadmap that would be really helpful to have available now. **What problems is Donna solving and how is that benefiting you?** User adoption has improved, and we’re no longer missing critical updates. Donna also adds helpful details that likely wouldn’t have been included otherwise, which makes the overall information more complete and easier to act on. ### 13. Donna, the time savior. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 31, 2026 **What do you like best about Donna?** Using Donna drastically reduces the amount of time it takes for me to log calls throughout the week. **What do you dislike about Donna?** The amount of questions she asks while logging calls, it is good initially to pick your brain but once you develop a routine using her I feel like it slows you down **What problems is Donna solving and how is that benefiting you?** Amount of time it takes logging calls. Give me more opportunities to be productive with extra time ### 14. The Perfect Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 31, 2026 **What do you like best about Donna?** Donna is simply perfect when you’re on the go. She also summarizes everything extremely well. I mainly use her for summarizing phone calls for the CRM and for capturing requests. **What do you dislike about Donna?** As soon as there are too many fields to choose in the CRM, it becomes a bit tedious. **What problems is Donna solving and how is that benefiting you?** Donna helps me work more productively, and it makes administrative work a lot faster and more efficient. ### 15. Easy tool to boosts Sales Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Christophe R. | Director Sales Operations Western Europe, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 03, 2026 **What do you like best about Donna?** Easy to implement and straightforward to use. It’s also simple to adapt to specific requirements, and I’ve seen direct, positive returns in both sales efficiency and the overall customer experience. **What do you dislike about Donna?** Can you better channel the input so that Donna focuses on what’s essential for customers? **What problems is Donna solving and how is that benefiting you?** It helps me gather all the necessary information before visiting customers, capture more complete customer details in our CRM system, and track all follow-up actions ### 16. Intuitive AI assistant that truly saves time **Rating:** 4.0/5.0 stars **Reviewed by:** Lorenzo S. | Account Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2025 **What do you like best about Donna?** We use Donna on a daily basis to streamline internal processes and communication. What stood out immediately is how user-friendly and intuitive the platform is: no complex setup required, you can start using it right away.

A big highlight was the onboarding. The Donna team guided us personally through the setup with clear explanations, practical tips, and proactive follow-up. This personal approach really accelerated adoption and made the whole team feel supported from day one.

The platform itself delivers significant time savings. Donna helps us structure knowledge, documentation, and recurring questions. As a result, colleagues avoid duplicate work and can find the right information much faster. Integration with our existing workflows has been seamless, further driving team-wide adoption. **What do you dislike about Donna?** Currently, there is no option yet to record and transcribe physical meetings. This would be a very valuable feature for us, and I’m curious if it’s already in the pipeline. **What problems is Donna solving and how is that benefiting you?** Donna helps us save time by reducing manual reporting. We can update Donna right after a meeting—even from the car—and instantly receive a structured report. CRM integration makes it even more efficient. ### 17. Donna was life changing for my efficiency! **Rating:** 5.0/5.0 stars **Reviewed by:** Jules H. | Account Executive, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 07, 2025 **What do you like best about Donna?** What I really appreciate about Donna is how it frees me up to do what I’m actually hired to do which is selling. It takes care of all the admin that normally piles up after hours. Whether I’m in the car or between meetings, I can simply speak to Donna to update Salesforce on the spot. I use it daily and it’s become a natural part of my routine. Whether it’s prepping for an upcoming meeting or sending a quick recap, Donna’s flexibility (voice, chat, or notes) makes it incredibly user-friendly. **What do you dislike about Donna?** At the moment I can't think of anything that's missing in the product as-is. **What problems is Donna solving and how is that benefiting you?** As a field rep, time is always tight, especially when it comes to keeping the CRM up to date. Laptops in the car just don’t cut it, and mobile apps are often clunky. Donna lets me use the downtime between meetings to get through a big part of my admin. Even meeting prep, which I used to do the night before, is easier now: Donna gives me a tailored overview of what matters most, saving me both time and mental effort. ### 18. Donna makes me more efficient! **Rating:** 4.5/5.0 stars **Reviewed by:** Kathy O. | Customer Success, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 06, 2025 **What do you like best about Donna?** Donna is great as it's helping me to focus on what I really want to do: selling. Donna helps me prepare my meetings and makes sure I don't have to do admin after-hours. I can update Salesforce from within my car or whenever I want just by talking to Donna. I talk to Donna on a daily basis and it's always a very nice talk. I can even chat or leave a voice message! **What do you dislike about Donna?** I would love if Donna became even smarter and can help me with other tasks (sending emails,...) **What problems is Donna solving and how is that benefiting you?** Donna solves the fact that, as a field sales rep, you don't have a lot of time to update your CRM. The mobile apps aren't user friendly and working on my laptop from within my car is really not nice. I'm hopping from meeting to meeting and now, with Donna, I can use my time in-between meetings to already do a big chunk of admin work. Before, I also had to prepare my meeting the evening before and scrolling through the CRM, now it's also easy as Donna also helps me with that and gives me a summary with what really matters to me. ### 19. Donna helps me doing my daily tasks faster and in an easy way **Rating:** 4.5/5.0 stars **Reviewed by:** Lieve H. | Project manager ICT-applications, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 02, 2026 **What do you like best about Donna?** easy to use Donna helps doing tasks faster **What do you dislike about Donna?** sometimes you need to repeat the voice message because she does not understand what i'm saying **What problems is Donna solving and how is that benefiting you?** our data quality and capture of the visit notes ### 20. Friendly UI, Strong Support, and Great Cooperation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 02, 2026 **What do you like best about Donna?** UI, Support, Cooperation. Very friendly and open form of communication **What do you dislike about Donna?** The time from start until full integration was quite long, I think when Donna has more experience, that process can be faster. **What problems is Donna solving and how is that benefiting you?** Data quality for our business and also speed of our associaties, which enables us to visit more customers. ### 21. Strong multichannel toolkit to save time on follow-ups, best for field sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jeroen V. | Studio Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 22, 2025 **What do you like best about Donna?** Donna has been a strong addition to our toolkit. While we're not a typical field sales team, the multichannel possibilities (Call + Whatsapp + Meeting Notetaker) to get in touch with Donna are impressive and open up new workflows. It’s helping us structure better and save time on follow-ups. **What do you dislike about Donna?** Best suited for teams with field sales needs **What problems is Donna solving and how is that benefiting you?** Donna solves the biggest pain point of (field) sales: administrative burden. It automatically captures every interaction, updates our CRM, drafts follow-up tasks, and preps us with personalized overviews—all via voice chat, messaging, or calendar triggers. That means I spend about 75% less time on admin and can focus on selling. Plus, CRM data quality has improved dramatically, making it easier to forecast and manage pipelines. With seamless integration into tools like Salesforce, HubSpot, WhatsApp, and Outlook, Donna truly feels like an on‑call personal assistant—always there, always efficient. ### 22. Easy to Use and Perfect for On-the-Go Access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about Donna?** It's very easy to use and can use it on the go **What do you dislike about Donna?** Would be good to be able to tackle all possible use cases in Salesforce CRM via Donna **What problems is Donna solving and how is that benefiting you?** User adoption, better data quality ### 23. Donna as sales assistant for a Digital Marketing Agency **Rating:** 4.0/5.0 stars **Reviewed by:** Matthias D. | Fresh prince of Bel Air Technics, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 11, 2025 **What do you like best about Donna?** The way the company is growing so fast as also their solution. We started at the real beginning of Donna and several months later the app was launched, they've picked up feedback, Donna sounds better, ... **What do you dislike about Donna?** We are waiting for a new product launch so we can use Donna in real life meetings **What problems is Donna solving and how is that benefiting you?** Donna is helping me and the other sales colleagues with the extra administration that is needed to have a good follow-up with clients, prospects and leads. There is an integration with Salesforce which the set-up went really fast together with the Donna experts. So all the reports and new tasks after a meeting are done automatically with Donna. ### 24. Actively using Donna in my day to day sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Erik H. | Marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 16, 2025 **What do you like best about Donna?** Donna keeps me up to speed, noting everything I need to know before the meeting, but also during and after she is my assistant. I can easily leave notes after a call via the mobile app or WhatsApp, and she notes everything in my CRM. Their support is personal and top-notch. Donna easily integrates with my CRM, HubSpot and I talk to her daily. Setting it up is also a breeze. **What do you dislike about Donna?** Really, I'd have to come up with something because to me, there is no downside. Really value for money. **What problems is Donna solving and how is that benefiting you?** Taking notes during sales calls ### 25. Boosts Sales Efficiency with Seamless AI Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 06, 2025 **What do you like best about Donna?** onna is our innovative AI assistant that helps Liantis sales reps reduce administrative tasks and increase the efficiency of the sales process. Thanks to automatic CRM updates, meeting summaries, and integration with Outlook and Teams, our advisors save an average of 10 to 15 minutes per visit note, resulting in more customer interactions and more accurate data. The tool is user-friendly, integrates seamlessly with our CRM system, and offers AI features such as briefings and follow-up emails for optimal tracking. We look forward to the future of Donna, as the team continues to focus on improvements and new features. **What do you dislike about Donna?** I like Donna, their are no dislikes. Donna is perfect like it is. **What problems is Donna solving and how is that benefiting you?** It helps sales reps with their administration & they can use Donna in their travel time. ### 26. Donna Saves Me Hours Every Week **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 07, 2025 **What do you like best about Donna?** Donna is like having a personal assistant in my pocket. Before meetings, I can quickly get a recap on the account. After the meeting I call Donna, or drop a few voice notes, and my CRM admin is done!

Huge time saver, saving several hours per week.

I also like the team, they are very innovative, really get 'sales' and are very responsive. **What do you dislike about Donna?** Nothing so far, looking forward to some of their new features! **What problems is Donna solving and how is that benefiting you?** Helping me reduce my admin time after my sales meetings - [View Donna pricing details and edition comparison](https://www.g2.com/products/donna-donna/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+19%3A00%3A48+-0500&secure%5Bsession_id%5D=3a645812-bc31-4a43-9aa0-f8678700c2bd&secure%5Btoken%5D=1735def70a200db3e056197d7c329823952c96a2feb3943ae1b88aba2e5b9661&format=llm_user) ## Donna Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation ## Top Donna Alternatives - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,441 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (26,132 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,706 reviews)