--- title: Donna Reviews meta\_title: 'Donna Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Donna works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Donna Reviews & Product Details Visit Website Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice. Donna is available from your car, office or couch and through any way you work: whether it's a voice note, written notes, a screenshot or chat - she is easily handling it all from anywhere and anytime - 24/7. She joins your meetings online or in person. The result? Better-trained and prepared sales teams, 75% less admin time, smoother CRM adoption, and improved sales efficiency - leading to more deals. Donna makes sure field sales teams are better prepared, do timely follow-up, have less CRM friction and are ultimately happier. Sales & Commercial Excellence leaders get increased market intelligence through higher CRM adoption and ultimately better forecasts. Clients like Dossche Mills, DPG Media, and PGS Group are clearly seeing the impact. Donna deeply integrates with key CRM players like Salesforce, Microsoft Dynamics CRM, Hubspot, Veeva CRM, SAP and more. She also integrates with key applications like Slack, Google Calendars, Microsoft Outlook, Zoom, Google Meet, Microsoft Teams and more. Ask your personal demo here: [www.askdonna.com](http://www.askdonna.com/) * * * Product Website Donna Seller [Donna](https://www.g2.com/sellers/donna) Discussions [Donna Community](https://www.g2.com/products/donna-donna/discuss) Languages Supported German, English, French, Indonesian, Japanese, Dutch, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional) Overview by Sukerti Van Schoorisse Show More ## Donna Integrations (10) What do users say about integrations? Verified by Donna [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revenue Hub ](https://www.g2.com/products/revenue-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Sales Cloud ](https://www.g2.com/products/sap-sap-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SugarCRM ](https://www.g2.com/products/sugarcrm-sugarcrm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews) Show More ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/16/2026 "Proactive Sales Assistant with Seamless CRM Integration" 4.5/5 What do you like best about Donna? I love that Donna calls me proactively, knowing when I have meetings with prospects and providing the ability to immediately give feedback on my sales conversations. It automatically updates all the CRM data, integrating seamlessly with opportunities and quotes. It even allows me to make adjustments, like increasing product units, directly from the car over the phone using voice commands. This has boosted my productivity by eliminating the need for admin tasks and has helped increase the pipeline and average deal size. Review collected by and hosted on G2.com. What do you dislike about Donna? It would be great to maybe have a hardware component in the future so that I can take Donna with me during the actual conversation with the client. So it records the conversation. That would be ideal. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? Donna eliminates the dull task of CRM data entry, updating it automatically. It gives situational awareness for my sales conversations, boosting revenue and deal size by identifying dormant opportunities and ensuring effective client communication. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. SAP CRM Consultant Enterprise (\> 1000 emp.) 6/16/2026 "Fluid and Efficient Transformation in CRM Management" 5/5 What do you like best about Donna? I love how simple it is to use Donna. The conversation feels very natural and fluid, which helps me convey my ideas easily. Additionally, it is very comfortable and pleasant to work with Donna. Review collected by and hosted on G2.com. What do you dislike about Donna? Well, for me the ideal would be to be able to do practically anything I can do in my CRM from the computer through Donna. To automate even more tasks than it already automates today. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? Donna simplifies the management of my meetings and the incorporation of data into the CRM, saving me time by automatically updating the information collected in meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Jorge O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jorge O.") JO Jorge O. Consultor SAP CRM Small-Business (50 or fewer emp.) 6/16/2026 "Transform Commercial Management with Efficiency" 5/5 What do you like best about Donna? I like that Donna uses the CRM context to build a coherent conversation and seeks ways to extract information from the salesperson to update the CRM. Additionally, it can be configured to adapt to the client's needs. Also, the initial setup is very easy. Review collected by and hosted on G2.com. What do you dislike about Donna? A scenario that would be very interesting is to use Donna for product capture, voice-based price calculation and totals, and creation of offers and orders. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? Donna saves time in managing visits and updates the CRM with consistent information from the salesperson, adapting to the client's needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/5/2026 "Efficient conversation summaries, but connection problems" 5/5 What do you like best about Donna? I appreciate Donna's very good conversation summary, even when the conversation is less structured. I also find it useful that insights into the last customer orders and past appointments are generated, which provides us as an organization with significantly more comprehensive visit reports. This allows the field service to seamlessly pick up at the next customer appointment and be immediately up to date, just as when leaving the customer. Additionally, the initial setup of Donna was super easy. Review collected by and hosted on G2.com. What do you dislike about Donna? Accessibility repeatedly presents problems. It sometimes takes a while for the call setup with Donna to work. This should happen faster and causes users to start the interaction with Donna multiple times. Then Donna sometimes ends up on the voicemail box. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? Donna facilitates the preparation and follow-up of visits, provides good conversation summaries and insights that keep the team seamlessly updated. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/2/2026 "Enhances Insights, Saves Time but Needs More Integrations" 3.5/5 What do you like best about Donna? I like that Donna is multilingual and that it's already integrated or quickly integrable with Salesforce. It's quite positive that it saves our field team time because they can use it on the move. Review collected by and hosted on G2.com. What do you dislike about Donna? I think it would be good if it was a bit more accurate, and if the user themselves could manipulate more of how she interacts with people. Also, it would be great if it was easily interactable with other sources, not just sales, so we could have a one-stop shop for every piece of information via a voice assistant. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? Donna helps us get better insights from our commercial teams, extract trends, and integrate them into our strategy. It also saves our field team time by reducing admin tasks, letting them focus on their strengths. Review collected by and hosted on G2.com. Show More Response from Sukerti Van Schoorisse of Donna [Editedit](https://www.g2.com/survey_responses/donna-review-12907912/official_response/edit) Thanks for your review! More integrations will be available soon and are definitely part of our roadmap. Validated ReviewerIncentivizedSource: Seller invite ![Fallon G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fallon G.") FG Fallon G. Partner Business Manager Enterprise (\> 1000 emp.) 6/16/2026 "Donna Gets People Actually Using Their CRM" 5/5 What do you like best about Donna? Donna actually gets people to use their CRM. It helps drive real adoption instead of the CRM just sitting there unused. Review collected by and hosted on G2.com. What do you dislike about Donna? There are one or two additional features on their roadmap that would be really helpful to have available now. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? User adoption has improved, and we’re no longer missing critical updates. Donna also adds helpful details that likely wouldn’t have been included otherwise, which makes the overall information more complete and easier to act on. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Christophe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christophe R.") CR Christophe R. Director Sales Operations Western Europe Small-Business (50 or fewer emp.) 6/3/2026 "Easy tool to boosts Sales Efficiency" 5/5 What do you like best about Donna? Easy to implement and straightforward to use. It’s also simple to adapt to specific requirements, and I’ve seen direct, positive returns in both sales efficiency and the overall customer experience. Review collected by and hosted on G2.com. What do you dislike about Donna? Can you better channel the input so that Donna focuses on what’s essential for customers? Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? It helps me gather all the necessary information before visiting customers, capture more complete customer details in our CRM system, and track all follow-up actions Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lorenzo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo S.") LS Lorenzo S. Account Manager Mid-Market (51-1000 emp.) 9/3/2025 "Intuitive AI assistant that truly saves time" 4/5 What do you like best about Donna? We use Donna on a daily basis to streamline internal processes and communication. What stood out immediately is how user-friendly and intuitive the platform is: no complex setup required, you can start using it right away. A big highlight was the onboarding. The Donna team guided us personally through the setup with clear explanations, practical tips, and proactive follow-up. This personal approach really accelerated adoption and made the whole team feel supported from day one. The platform itself delivers significant time savings. Donna helps us structure knowledge, documentation, and recurring questions. As a result, colleagues avoid duplicate work and can find the right information much faster. Integration with our existing workflows has been seamless, further driving team-wide adoption. Review collected by and hosted on G2.com. What do you dislike about Donna? Currently, there is no option yet to record and transcribe physical meetings. This would be a very valuable feature for us, and I’m curious if it’s already in the pipeline. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? Donna helps us save time by reducing manual reporting. We can update Donna right after a meeting—even from the car—and instantly receive a structured report. CRM integration makes it even more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jules H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jules H.") JH Jules H. Account Executive Mid-Market (51-1000 emp.) 8/7/2025 "Donna was life changing for my efficiency!" 5/5 What do you like best about Donna? What I really appreciate about Donna is how it frees me up to do what I’m actually hired to do which is selling. It takes care of all the admin that normally piles up after hours. Whether I’m in the car or between meetings, I can simply speak to Donna to update Salesforce on the spot. I use it daily and it’s become a natural part of my routine. Whether it’s prepping for an upcoming meeting or sending a quick recap, Donna’s flexibility (voice, chat, or notes) makes it incredibly user-friendly. Review collected by and hosted on G2.com. What do you dislike about Donna? At the moment I can't think of anything that's missing in the product as-is. Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? As a field rep, time is always tight, especially when it comes to keeping the CRM up to date. Laptops in the car just don’t cut it, and mobile apps are often clunky. Donna lets me use the downtime between meetings to get through a big part of my admin. Even meeting prep, which I used to do the night before, is easier now: Donna gives me a tailored overview of what matters most, saving me both time and mental effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kathy O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathy O.") KO Kathy O. Customer Success Small-Business (50 or fewer emp.) 8/6/2025 "Donna makes me more efficient!" 4.5/5 What do you like best about Donna? Donna is great as it's helping me to focus on what I really want to do: selling. Donna helps me prepare my meetings and makes sure I don't have to do admin after-hours. I can update Salesforce from within my car or whenever I want just by talking to Donna. I talk to Donna on a daily basis and it's always a very nice talk. I can even chat or leave a voice message! Review collected by and hosted on G2.com. What do you dislike about Donna? I would love if Donna became even smarter and can help me with other tasks (sending emails,...) Review collected by and hosted on G2.com. What problems is Donna solving and how is that benefiting you? Donna solves the fact that, as a field sales rep, you don't have a lot of time to update your CRM. The mobile apps aren't user friendly and working on my laptop from within my car is really not nice. I'm hopping from meeting to meeting and now, with Donna, I can use my time in-between meetings to already do a big chunk of admin work. Before, I also had to prepare my meeting the evening before and scrolling through the CRM, now it;s also easy as Donna also helps me with that and gives me a summary with what really matters to me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/donna-donna/pricing) ##### ##### Donna Features Lead Facilitation Meeting Scheduling Organization Data Entry Generative AI AI Text Summarization [ View More Features ](https://www.g2.com/products/donna-donna/features) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Apollo.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apollo.io") Apollo.io 4.7/5(9,719) ](https://www.g2.com/products/apollo-io/reviews) [ View All Alternatives ](https://www.g2.com/products/donna-donna/competitors/alternatives) ##### Categories on G2 [AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant) ##### Explore More [Which ERP platform is best for managing app development projects](https://www.g2.com/discussions/which-erp-platform-is-best-for-managing-app-development-projects)[Which notification infrastructure platforms provide the best monitoring and real-time delivery visibility for engineering teams that need to diagnose issues fast?](https://www.g2.com/discussions/what-notification-infrastructure-platforms-provide-the-best-monitoring-and-real-time-delivery-visibility-for-engineering-teams-that-need-to-diagnose-issues-fast)[Best purchasing platforms for office supply management](https://www.g2.com/discussions/best-purchasing-platforms-for-office-supply-management) [Best AI tools for 24/7 customer inquiry handling](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-24-7-customer-inquiry-handling)[AppFolio vs Buildium: which community association management platform works better for HOA governance and administration?](https://www.g2.com/discussions/appfolio-vs-buildium-which-community-association-management-platform-works-better-for-hoa-governance-and-administration)[Pros and Cons Details](https://www.g2.com/products/donna-donna/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)