Donna Reviews & Product Details

I use Donna for my daily operations and my CRM, and I also leave my notes there. After client visits, I can make notes by speaking in the car, so I don't waste time entering them on my computer. Donna keeps me informed of the next steps and I can create draft emails, which makes my administration much faster. I find it very easy to add notes while talking on long car rides. Donna works very quickly, so I spend much less time at my computer and save a lot of time. The setup was very easy and the team behind Donna helped me a lot. I am an incredible fan. Review collected by and hosted on G2.com.

I would like to receive a kind of summary when Donna calls me: what I discussed this week, that today is my admin day, and which tasks I still need to complete. I would like to be able to check off those tasks one by one. That would be handy. Review collected by and hosted on G2.com.

I like the interactive part: Donna responds, and the more personal and less robotic the conversation feels, the better it is. Donna keeps me sharp and ensures I have to do fewer actions. She puts everything in the right place and saves me many clicks and administrative work, leaving me more time for what I enjoy: selling. She has really made my life a lot easier. Review collected by and hosted on G2.com.

Sometimes Donna gets stuck in a loop and asks three or four times if I want to end the conversation or if she can do anything else for me. I want her to listen better and end the conversation immediately when I indicate so. I also don't like receiving voicemails from Donna if she couldn't reach me, especially if I have multiple appointments in a day. Review collected by and hosted on G2.com.

I use Donna for my entire day of client visits and the experience has been very good. The tool is quite useful, taking a lot of work off our shoulders as sales representatives. I like the speed with which everything is done and the fact that it has freed up many hours of desk work for me. The practicality is something I really appreciate. After leaving a meeting, being able to talk to Donna and make the entire visit report is fantastic. Moreover, I particularly like how everything is structured, it seems very well organized to me. Review collected by and hosted on G2.com.

For me, it would be ideal if Donna had access to other tools like Tableau or Google Keeps. This would help me immensely in my daily routine, but I understand that it is still a developing application, so I believe that in the future these integrations can be improved. Additionally, the initial setup process was not easy, with many errors and several situations that needed to be changed, such as language issues, text structure, and information errors. However, all these problems were quickly resolved, which allowed us to have a good product in the end. Review collected by and hosted on G2.com.

It has significantly improved the quality of my reports, making them clearer and more polished overall. Review collected by and hosted on G2.com.

Sometimes it repeats the same question too many times. Also, if I’m not in a quiet place, there’s a risk that voices blend together and Donna can’t correctly understand the report, which means I can’t use it in certain locations. Review collected by and hosted on G2.com.

Simple administration and follow-up of appointments Review collected by and hosted on G2.com.

The phone conversation with donne can sometimes be less smooth, but easily resolved via voice notes. Review collected by and hosted on G2.com.

I appreciate Donna because it saves me a lot of administrative time, allowing me to organize my time more effectively. It's an easy solution that helps us do less work. I also like that I can call after a client appointment and Donna converts my speech into notes that are immediately entered into the system. This allows me to process my administration while, for example, still in the car. These features mean a significant time saving for me. Review collected by and hosted on G2.com.

In some cases, Donna doesn't hear everything I say, causing some parts or words to be missing in the notes. This means we still have to check if the notes are correct. It's a bit inconvenient, but it is slowly getting better. However, we still need to check the notes to ensure everything is correct, which can sometimes be annoying, but it's not very disruptive. Review collected by and hosted on G2.com.

I like the integration with Salesforce and the ability to call Donna to help fill in my CRM. Review collected by and hosted on G2.com.

It doesn’t work with my car headset, which is really too bad. Review collected by and hosted on G2.com.

I love how Donna helps me record meeting notes immediately after a client appointment and automatically creates an opportunity. It assists me in scheduling new follow-up meetings, which saves me a lot of time and lets me focus more on effective sales. I also appreciate saving administration time and using its feature of recording calls after client calls. The initial setup was very easy, which adds to the overall convenience. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I love that Donna calls me proactively, knowing when I have meetings with prospects and providing the ability to immediately give feedback on my sales conversations. It automatically updates all the CRM data, integrating seamlessly with opportunities and quotes. It even allows me to make adjustments, like increasing product units, directly from the car over the phone using voice commands. This has boosted my productivity by eliminating the need for admin tasks and has helped increase the pipeline and average deal size. Review collected by and hosted on G2.com.

It would be great to maybe have a hardware component in the future so that I can take Donna with me during the actual conversation with the client. So it records the conversation. That would be ideal. Review collected by and hosted on G2.com.

After a full day of meetings, the last thing you feel like doing is going home and catching up on all your administration. Donna immediately helps with this by allowing you to talk straight after each meeting, while everything is still fresh in your mind, so you don’t forget anything. Review collected by and hosted on G2.com.

Nothing major, although some words are occasionally interpreted incorrectly, or specific industry terminology is not transcribed accurately. Review collected by and hosted on G2.com.