Digital WarRoom Reviews & Product Details

A comprehensive secure platform, with best in class included service and unlimited training. Don’t pay processing fees for useless data. The first month is always $250, while we help you cull the noise and irrelevant ESI. An unbeatable price of between $1 to $10 GB/Month hosted. Process, review, and produce documents with advanced filtering, privilege log, redactions, annotations, and a range of analysis tools. Available either as Secure Hosted or as Full Featured on-premise software.

Seller

Digital WarRoom

Discussions

Digital WarRoom Community

Solution Type

Best-of-Breed

Overview by

Bill Gallivan (COO/CFO - Digital WarRoom)

Pricing

Pricing provided by Digital WarRoom.

DWR Single Matter

Starting at $500.00

Per Month

DWR Private Cloud

Starting at $1,000.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 40 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

Verified User in Law Practice

Mid-Market (51-1000 emp.)

8/8/2022

"My review for DWR"

2/5

What do you like best about Digital WarRoom?

Remote use - compared to other in-browser document review platforms, I felt that the standalone platform was fast and efficient Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

The layout and orientation are horrendous. I would start each day by completely rearranging all of the interface boxes. Review collected by and hosted on G2.com.

Response from Bill Gallivan of Digital WarRoom

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I am sorry your interface experience has been so disappointing. Your feedback is important. Please consider reaching out to support@digitalwarroom.com to learn how to personalize and save your user interface preferences. Always included, we would be happy to provide workflow training and share best practices as well.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/11/2022

"Associate Attorney"

4.5/5

What do you like best about Digital WarRoom?

The DWR team is highly responsive, works quickly to fulfill requests, and does not have the log lead times for project requests of other vendors. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

The interface can be a little confusing to use and less intuitive than some platforms. Review collected by and hosted on G2.com.

Response from Daniel Gallivan of Digital WarRoom

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We appreciate your comments and feedback. We are in the process of tweaking the interface and UX and welcome constructive criticism.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

6/25/2020

"Intuitive and Comprehensive E-Discovery Software"

5/5

What do you like best about Digital WarRoom?

The software is very user-friendly. With a short training, it is very easy to navigate all of the features and customize all of the platform's tools to fit your needs. The documents are also well organized within the system from the outset and easily searchable. Even more, the support staff has always been extremely helpful and readily accessible to problem solve any issues. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

There are not many negatives I have come across, but as with any software, there is always room for improvement. Some of the features of the platform and services offered are also a la carte, which is beneficial from a pricing standpoint, but requires more specific knowledge of the platform's full capabilities at the outset so you can ensure you have everything you need. Review collected by and hosted on G2.com.

Recommendations to others considering Digital WarRoom:

Make sure that you request everything you need up front, to the extent you know what you will need, so it can all be included in one package. Review collected by and hosted on G2.com.

What problems is Digital WarRoom solving and how is that benefiting you?

I have made somewhat complex requests related to a large document review, which DWR was always very accommodating of. Notably, they took the time to brainstorm through these issues with me and figured out ways the software could support these complex requests, which obviously has been an outstanding benefit. The team has also been very flexible in terms of scheduling and preparing for large document productions. Review collected by and hosted on G2.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

8/9/2022

"Easy to use and puts us on par with large firms when dealing with E-discovery"

5/5

What do you like best about Digital WarRoom?

The ability to review large amounts of documents & training offered Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

Nothing really, although the interface could be updated. Review collected by and hosted on G2.com.

Response from Bill Gallivan of Digital WarRoom

edit

Thank you for the kind words. Our aim is to level the playing field. We have a UX redesign on the product roadmap.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/13/2022

"I felt like part of the DWR team when working with them."

4/5

What do you like best about Digital WarRoom?

Great cost entry points. Very quick and simple to ingest and process data. Unmatched support. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

Proprietory concepts and review techniques create a learning curve for our clients when moving from a different system. Review collected by and hosted on G2.com.

Response from Bill Gallivan of Digital WarRoom

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Thanks for your feedback. Our customers are a part of the Digital WarRoom team! Training is always included, please consider setting up a hands-on training session when you begin to review your next set of documents - support@digitalwarroom.com.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/14/2022

"Cost-effective database with superb customer service"

5/5

What do you like best about Digital WarRoom?

Ability to run my own productions. Quick response by support team when needed. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

Does not have a deposition transcripts database component. Review collected by and hosted on G2.com.

Response from Bill Gallivan of Digital WarRoom

edit

Thank you for your comment regarding deposition transcripts. While you can process raw transcripts documents, i am sure we can improve our offering with more transcript features -- we will research competitive products and put transcript management on the product roadmap.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

7/11/2022

"Very fast and self-sufficient"

4/5

What do you like best about Digital WarRoom?

I appreciate that DWR is self-sufficient and can generate productions very quickly. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

It is not very intuitive and must do training/research before using it. Review collected by and hosted on G2.com.

Response from Bill Gallivan of Digital WarRoom

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Thank you for your feedback. We have a UX interface upgrade on the product roadmap and hope to solicit feedback from users like you in the near term.

Verified User in Law Practice

Mid-Market (51-1000 emp.)

7/11/2022

"DWR is user friendly"

4/5

What do you like best about Digital WarRoom?

User friendly, intuitive, safeguards in place to prevent production of documents tagged as privileged. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

System is not able to handle extremely large document productions effectively Review collected by and hosted on G2.com.

Response from Daniel Gallivan of Digital WarRoom

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Thank you for your feedback. Large productions are challenging but not uncommon at DWR. We have a number of workflows to optimize production speed and delivery based on matter deadlines and requirements. Please consider using support@digitalwarroom.com before your next production. Production consulting, workflow recommendations, and hands-on zoom support are included with your subscription.

Verified User in Legal Services

Small-Business (50 or fewer emp.)

6/10/2020

"Excellent product at an incredibly low cost."

5/5

What do you like best about Digital WarRoom?

It is a very easy to use yet sturdy E-discovery processing and review tool for a bargain price. I have been using it exclusively for small to mid sized in house document reviews and it has performed far beyond my expectations. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

There is not much I would criticize for its price. It may lack some of the more advanced algorithmic concept review tools that are seen in larger competitors, but it is a solid, affordable workhorse for small and mid sized projects. Review collected by and hosted on G2.com.

What problems is Digital WarRoom solving and how is that benefiting you?

I am currently using the Pro Version of DWR in house in order to process and review discovery quickly and affordably. Whenever I have had any technical issue, or needed additional support, the DWR team has been quick and knowledgeable in providing the necessary assistance, and have never let me down. Review collected by and hosted on G2.com.

Lesa O.

Small-Business (50 or fewer emp.)

7/16/2020

"DWR user for the past several years"

3.5/5

What do you like best about Digital WarRoom?

Being able to control the productions. Also good review tools. Review collected by and hosted on G2.com.

What do you dislike about Digital WarRoom?

Having to export the production in order to get successive bates numbers Review collected by and hosted on G2.com.

Recommendations to others considering Digital WarRoom:

Digital War Room will meet most of your needs for small to medium document review and production. Review collected by and hosted on G2.com.

What problems is Digital WarRoom solving and how is that benefiting you?

Being able to control when productions are done, i.e., not having to wait for a vendor. Clients have realized cost benefits. Review collected by and hosted on G2.com.