---
title: dgenious Reviews
meta_title: 'dgenious Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how dgenious works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 7
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# dgenious Reviews
**Vendor:** Dgenious  
**Category:** [Business Activity Monitoring Software](https://www.g2.com/categories/business-activity-monitoring)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 7
## About dgenious
Dgenious is a business monitoring platform for retailers, retail chains, restaurant chains,... any chain with a lot of points of sale and with a large volume of data (transactions, customers, articles,…). Our solution makes it possible to reconcile a large number of decentralised databases (point of sale system, ERP, CRM, etc.) and offers everyone, from the manager of the point of sale to the CEO, the CFO, the marketing manager or even the franchise manager, the possibility of analysing consumer behaviour in real time. Dgenious offers a modularity, granularity and simplicity of analysis that is unique on the market. Our solution is delivered in less than 30 days and allows users without IT knowledge to play with all their data, in real time and down to the line of each ticket.




## dgenious Reviews
  ### 1. Poor Solution, for Business Growth

**Rating:** 1.0/5.0 stars

**Reviewed by:** Carolyn C. | Programmer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2023

**What do you like best about dgenious?**

It does not allow me to easily keep tabs on the Point of Sales not providing insights into customer behavior and preferences. This feature has had an impact on my business operations.

**What do you dislike about dgenious?**

It seems to focus on reporting rather than providing comprehensive solutions. Its analytics capabilities are limited. It doesnt go beyond reporting in terms of in depth analysis. This limitation makes it difficult for us to fully comprehend and optimize our business operations.

**What problems is dgenious solving and how is that benefiting you?**

Dgenious is obstructive when it comes to enterprise resource management. It has not simplified our processes, decreased collaboration, and decreased progress within our organization. With its user interface and lacking features it is unable to solve the problem of managing data.

  ### 2. Frustrating Tool, for Optimizing Sales

**Rating:** 2.0/5.0 stars

**Reviewed by:** Dolo I. | Division Secretary, Government Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about dgenious?**

Its not helpful. It fails to provide us with an understanding of our business operations. I do sometimes find it a bit difficult to comprehend the reports on modes of payment. The reports are overwhelming and difficult to grasp.

**What do you dislike about dgenious?**

It lacks customization options. The generated reports are general. Dont cater specifically to the needs of departments. The system only collects performance indicators in areas such as sales, marketing, and human resources.

**What problems is dgenious solving and how is that benefiting you?**

Dgenious is a poor resource management tool. It has provided us with a solution, that is unable to manage our business operations. Its less user friendly interface and features have obstructed us to simplify our processes.

  ### 3. Simplifying Retail POS Network

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kamal  M. | Head Fleet Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about dgenious?**

Dgenious provide impactful real-time analysis from multiple points of sales. It was a value addition for our organization, directly impacting the top lines by optimizing inventory, and monitoring sales with secure data. Its reporting features are unique, providing multiple insights into business and retail networks. Also, its user privilege system is unique and much needed.

**What do you dislike about dgenious?**

Nothing much, but it would be better if it also has a geo-location tracking of Point of Sales. 

As retail networks are generally widespread hence geo location tracking and data would be an added advantage.

**What problems is dgenious solving and how is that benefiting you?**

As a company into retail business operation of large scale with a complex channel, we were lacking in business analytics, how different POS is value adding to the revenues in a similar market. After the integration of Dgenious we were able to get an insight on consumers' patterns of preferred POS. It led to increasing the POS, which is positively impacting sales.  

This became a very critical point in deciding on the procurement of POS machines.

  ### 4. Best Platform for Retail Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aman K. | Sales Lead, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2023

**What do you like best about dgenious?**

Dgenious added value for our company, positively affecting the top lines by optimizing inventory and keeping track of sales with safe data. Its reporting capabilities are distinctive and offer several insights into commercial and retail networks.

**What do you dislike about dgenious?**

In my opinion, Nothing is disliked in dgenious.

**What problems is dgenious solving and how is that benefiting you?**

Daily reporting helps many corporate divisions, including sales, marketing, and finance. When making critical decisions, all the reports help to do the same.

  ### 5. Faster way to monitor and manage retail business

**Rating:** 3.5/5.0 stars

**Reviewed by:** Amit K. | Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2023

**What do you like best about dgenious?**

Most helpful part of the Dgeniuos is the key finance indications. Dgeniuos gives us the power to track your turnover, monitor the stocks and gives you various reports such as turnover per shop or margin per shop. These detailed reports are really very helpful

**What do you dislike about dgenious?**

The least helpful part of Dgeniuos may be its reporting of different types of mode of payment. The reports based on mode of payment are difficult to comprehend sometimes

**What problems is dgenious solving and how is that benefiting you?**

Dgeniuos solves the day to day reporting of various departments in a company such as sales. marketing and finance. All of the reports generated from these department are considered during any key decision making

  ### 6. Great platform to monitor retail business.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aisshwarya K. | Estimation Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2023

**What do you like best about dgenious?**

The dgenious is really good at tracking key sales indicators such as channel, country of sales, product category, and customer demography that too in real-time.

**What do you dislike about dgenious?**

The least helpful aspect about dgenious  is some of the marketing key indicators such as marketing campaigns. Sometimes the  digital marketing campaign performance yields inaccurate results

**What problems is dgenious solving and how is that benefiting you?**

The Dgenious is gathering a company's key performance indicators in the field of Sales, Marketing and Human Resources. These key indicators are really useful for taking correct business decisions.

  ### 7. Enterprise Resource Management tool for better solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ravindra  D. | Assistant professor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about dgenious?**

dgenious is having a wide range of modules using which by providiing raw data you can generate variety of reports based on requirement.

**What do you dislike about dgenious?**

Still, we can not get the customized reports, and we can not modify things as per our requirements.

**What problems is dgenious solving and how is that benefiting you?**

In our institute, it can help us to get certain dedicated reports for the given module.



- [View dgenious pricing details and edition comparison](https://www.g2.com/products/dgenious/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+17%3A58%3A55+-0500&secure%5Bsession_id%5D=8a3addfd-32cd-489e-81fc-61729221d05a&secure%5Btoken%5D=6528ee5f452d2bd920121bbb60e4e1fa7bebd1fcf9946b74588ebe3df8f31b52&format=llm_user)

## dgenious Features
**Risk**
- Internal
- External
- Compliance

**Recovery**
- Disaster Recovery
- Business Recovery
- Contingency Planning

**Agentic AI -  Business Activity Monitoring**
- Decision Making

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