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Descartes Forwarder Enterprise Suite Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Descartes Forwarder Enterprise Suite Reviews (85)

Reviews

Descartes Forwarder Enterprise Suite Reviews (85)

4.3
85 reviews

What do users say?

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Pros & Cons

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Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"it's a great tool"
4.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

sort data is helpful, it save time for us Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

it is difficult to share because for now is good for me Review collected by and hosted on G2.com.

SO
Stefanie O.
Import Supervisor
Mid-Market (51-1000 emp.)
"Easy to use, but not fully trained"
2.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

I like how I can look up active files under the client profile ID search and/or by controller. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

Not being fully trained on all the quick tips and tricks when it comes to correcting Port of Entry Discrepancy, or split pieces without reaching out to Descartes. Review collected by and hosted on G2.com.

Verified User in Import and Export
UI
Verified User in Import and Export
Mid-Market (51-1000 emp.)
"system easy to navigate"
3.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

easy to processing AES and Bill of ladings Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

I only use for processing AES, bill of ladings and invocies Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"GPM - a great forwardes business suite for rates, quotes and Allocations."
4.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

Nice people, global support, implementation through interfaces and therefore easy to integrate and vast opportunities of usage (at least for GPM). Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

Complexity and dependencies in GPM sometimes lead to long and deeper analysis from tech teams to rule out bugs and find out system logic. Review collected by and hosted on G2.com.

Zachary M.
ZM
Zachary M.
Import Specialist
Mid-Market (51-1000 emp.)
"This platform is easy to use. and if i need help the customer service team is always willing to help"
5/5
What do you like best about Descartes Forwarder Enterprise Suite?

I think the very straigt forwardness of the platform really helps to guide you through it. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

I think sometimes when you have to restart a CHB file after only getting 1 rejection sometimes is a little irritating. Review collected by and hosted on G2.com.

TT
Thong T.
Business Process Manager
Enterprise (> 1000 emp.)
"Good functionality but the design is not good or friendly for users"
3.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

Descartes offers multiple services which are mostly useful, able to integrate with other systems. Especially with the consultancy, it allows users to customize as they want. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

GPM system does not have a user-friendly layout. Review collected by and hosted on G2.com.

MW
MARY W.
Accounts receivable / before handle air export and ocean export very easy to use.
Small-Business (50 or fewer emp.)
"THE BEST PRODUCTS"
5/5
What do you like best about Descartes Forwarder Enterprise Suite?

Yes, easy to use and all the I.T person always help the problem right away Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

I have been used over 20 years, everything is easy to search.. Review collected by and hosted on G2.com.

Megan A.
MA
Megan A.
Export Manager
Small-Business (50 or fewer emp.)
"It's the easiest platform I have worked on."
4/5
What do you like best about Descartes Forwarder Enterprise Suite?

I like how simple it is to navigate. Having used cargowise for a few years Descartes was a breeze to learn and manage. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

I don't like how it freeze or kick me out of file. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Robust, user-friendly platform"
4.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

The platform's intuitive nature and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

There are a few management level reports that it can't run. Review collected by and hosted on G2.com.

JU
Jorg U.
Sea Freight Head, EMEA
Enterprise (> 1000 emp.)
"Rolling out system in the region and maintenance."
3.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

Having complete visibility on the regional contracts for internal stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

The interface for the quotation module could be more userfriendly. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

11 months

Average Discount

10%

Descartes Forwarder Enterprise Suite Comparisons
Descartes Forwarder Enterprise Suite Features
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