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Descartes Forwarder Enterprise Suite Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Descartes Forwarder Enterprise Suite Reviews (85)

Reviews

Descartes Forwarder Enterprise Suite Reviews (85)

4.3
85 reviews

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Pros & Cons

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Stephen E.
SE
Stephen E.
Account Manager
Small-Business (50 or fewer emp.)
"All-in-One Solution with Outstanding Support"
5/5
What do you like best about Descartes Forwarder Enterprise Suite?

all information and data is easily located within Descartes Forwarder Enterprise Suite. Customer support is very helpful and responds to issues in very timely manner. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

Frequent delays at times with EDI transmission and or delays with emailing from Descartes. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Very Easy to Use and Helpful for Customer Communication."
5/5
What do you like best about Descartes Forwarder Enterprise Suite?

Very easy to use. Very helpful to address customers . Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

The only negative thing I can say is that some times the system is down. Review collected by and hosted on G2.com.

Patti M.
PM
Patti M.
Compliance Manager
Small-Business (50 or fewer emp.)
"Great Integration, But Extra Fees for New Features"
5/5
What do you like best about Descartes Forwarder Enterprise Suite?

I like how each module works with each other. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

I dislike that as advances in technology happen, Descartes adds modules that need purchased with monthly fees instead of integrating them into the current software. Review collected by and hosted on G2.com.

Kristi P.
KP
Kristi P.
"All-in-One Solution Enhances Shipment Processing"
4/5
What do you like best about Descartes Forwarder Enterprise Suite?

I like that Descartes Forwarder Enterprise Suite is an all-in-one ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

It seems geared more towards US imports. Any educational teams meetings seem to focus on import updates. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Descartes opinion"
1.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

Being able to EDI shipping instructions quickly. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

It goes down often or glitches, when it updates, things change place on the screen making it more difficult. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Small-Business (50 or fewer emp.)
"Too Many Changes and Import Focus Limit Export Usability"
2.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

ELECTRONIC SUBMISSION OF SHIPPING INSTRUCTIONS Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

TOO MANY CHANGES, SYSTEM SEEMS TO BE GEARD TO IMPORTS AND WE DO EXPORTS Review collected by and hosted on G2.com.

Finlay B.
FB
Finlay B.
Operational Excellence Analyst
Mid-Market (51-1000 emp.)
Originally submitted 10/14/2024
"Efficient and Reliable"
3/5
What do you like best about Descartes Forwarder Enterprise Suite?

Ease of the main dashboard and filtering for shipments Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

Better and simpler reporting for business metrics Review collected by and hosted on G2.com.

RB
Richard B.
Trade Manager - Ocean Services
Enterprise (> 1000 emp.)
Originally submitted 7/9/2024
"Overwhelming at first but very configurable"
4.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

being able to adjust columns of charges so it suits my needs and download large amounts of rates easily. Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

The amount of duplicate rates on some of the carriers get a bit out of hand. Also when there is a rate thats submitted by CoDE if theres an error in the rate it creates havoc. A better process for fixing errors would be extrememly helpful. Review collected by and hosted on G2.com.

Megan P.
MP
Megan P.
import/ exporter
Small-Business (50 or fewer emp.)
Originally submitted 1/8/2025
"easy access to all shipments"
5/5
What do you like best about Descartes Forwarder Enterprise Suite?

one view has it all and it's so convenient Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

nothing it's all very helpful and i don't think anything is disliked Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Effortless Query Setup Makes Workflow a Breeze"
4.5/5
What do you like best about Descartes Forwarder Enterprise Suite?

How you can set up a query to look deeper into the stats Review collected by and hosted on G2.com.

What do you dislike about Descartes Forwarder Enterprise Suite?

Canadian import and export info not available. Even US cargo that goes through Canada. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

11 months

Average Discount

10%

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