--- title: Descartes Forwarder Enterprise Suite Reviews meta\_title: 'Descartes Forwarder Enterprise Suite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 70 reviews by the users' company size, role or industry to find out how Descartes Forwarder Enterprise Suite works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 70 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Descartes Forwarder Enterprise Suite Reviews & Product Details Visit Website Descartes Forwarder Suite™ is an intuitive platform that enables freight forwarders to effectively coordinate air and ocean import and export shipments. The freight forwarder transportation management system (TMS) is extensible and can provide customer-facing web-based visibility, complete multimodal shipment management, advanced accounting and financial analysis as well as smart workflow automations with expert technical support. * * * Product Website Descartes Forwarder Enterprise Suite Seller [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) Discussions [Descartes Forwarder Enterprise Suite Community](https://www.g2.com/products/descartes-forwarder-enterprise-suite/discuss) Languages Supported English Solution Type All-in-One Overview by John Hernandez Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/descartes-forwarder-enterprise-suite/pricing) ## Descartes Forwarder Enterprise Suite Integrations (5) What do users say about integrations? Verified by Descartes Forwarder Enterprise Suite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ACE ](https://www.g2.com/products/psc-software-ace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") INTTRA by E2open ](https://www.g2.com/products/inttra-by-e2open/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenTrack ](https://www.g2.com/products/opentrack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews) Show More ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 6/30/2026 "Simple, Effective UI, Decent Performance, Amazing Customer Service" 4/5 What do you like best about Descartes Forwarder Enterprise Suite? Simple and effective UI, decent performance, and amazing customer serivce. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? Issues when doing consolidated air way bills, editing the HAWB will change the chargeable weight on the MAWB. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? Easy of access of different files within the office, helping collaboration efforts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MC MATT C. Account Manager Small-Business (50 or fewer emp.) 12/3/2025 "Needs Dark Mode Option for a Better Experience" 2.5/5 What do you like best about Descartes Forwarder Enterprise Suite? I use daily for and have for a number of years, Over all a great experience. Customer service has been great and also a great turn around time. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? I would like an option to have different background for eyes like a black back ground option. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? We use is to handle all of our data and transmit to customs and ship lines. Edi is very convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![melissa w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "melissa w.") MW melissa w. account manager Small-Business (50 or fewer emp.) 3/25/2026 "User-Friendly One View That’s Easy to Navigate" 4/5 What do you like best about Descartes Forwarder Enterprise Suite? One view is very user friendly. you're able to navigate with ease. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? When there are updates done it always causes and issue with certain options that are available for use Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? Allowing our data to all be in one place for easy retreival Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MK Martin K. Global Rate and Tender Manager Enterprise (\> 1000 emp.) 9/11/2025 "Not the looks but the right functionality :)" 4/5 What do you like best about Descartes Forwarder Enterprise Suite? - The functionality of the System - The reliability to do what is expected - The flexibility to adapt it to our needs Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? - The User interface is not the sexiest - Lack of sexy features to sell internally - easier integration of Rate data would be cool (using Code - not yet feasible due to custom fields ...) - cheaper Reporting and visibility functionality would be appreciated (having the data is nice, viewing and reporting it in a proper format would be beneficial Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? We just have GPM as a standalone module and use it as the central Rate Repository Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 4/8/2026 "Easy Setup and Functionality, But Profit Reporting Varies by Location" 3.5/5 What do you like best about Descartes Forwarder Enterprise Suite? I like the easy functionality and set up. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? The inconsistencies in profit on each file in different locations. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? It solves the issue of tracking customs duty charges on a file level basis. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Stephen E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen E.") SE Stephen E. Account Manager Small-Business (50 or fewer emp.) 12/3/2025 "All-in-One Solution with Outstanding Support" 5/5 What do you like best about Descartes Forwarder Enterprise Suite? all information and data is easily located within Descartes Forwarder Enterprise Suite. Customer support is very helpful and responds to issues in very timely manner. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? Frequent delays at times with EDI transmission and or delays with emailing from Descartes. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? all information and data is easily located within Descartes Forwarder Enterprise Suite. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 5/15/2026 "Very Easy to Use and Helpful for Customer Communication." 5/5 What do you like best about Descartes Forwarder Enterprise Suite? Very easy to use. Very helpful to address customers . Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? The only negative thing I can say is that some times the system is down. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? Ease of getting quotes to customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Patti M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patti M.") PM Patti M. Compliance Manager Small-Business (50 or fewer emp.) 10/22/2025 "Great Integration, But Extra Fees for New Features" 5/5 What do you like best about Descartes Forwarder Enterprise Suite? I like how each module works with each other. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? I dislike that as advances in technology happen, Descartes adds modules that need purchased with monthly fees instead of integrating them into the current software. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? It solves the problem with training new staff/management to this field. It is very easy to navigate, train in, and follow up with. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kristi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristi P.") KP Kristi P. 12/16/2025 "All-in-One Solution Enhances Shipment Processing" 4/5 What do you like best about Descartes Forwarder Enterprise Suite? I like that Descartes Forwarder Enterprise Suite is an all-in-one ecosystem. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? It seems geared more towards US imports. Any educational teams meetings seem to focus on import updates. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? I use Descartes Forwarder Enterprise Suite for shipment processing, documentation, customs compliance, and visibility. It reduces manual data entry and manages customs filing effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 12/3/2025 "Descartes opinion" 1.5/5 What do you like best about Descartes Forwarder Enterprise Suite? Being able to EDI shipping instructions quickly. Review collected by and hosted on G2.com. What do you dislike about Descartes Forwarder Enterprise Suite? It goes down often or glitches, when it updates, things change place on the screen making it more difficult. Review collected by and hosted on G2.com. What problems is Descartes Forwarder Enterprise Suite solving and how is that benefiting you? I don't know how to answer this question. I don't know what problems they are solving currently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/descartes-forwarder-enterprise-suite/pricing) Descartes Forwarder Enterprise Suite Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4a9182858e6eabfc0458b983e72633b4/wisetech-global-cargowise.jpeg "Product Avatar Image") CargoWise 4.3/5(35) [ Compare Now ](https://www.g2.com/compare/wisetech-global-cargowise-vs-descartes-forwarder-enterprise-suite) ##### ##### Descartes Forwarder Enterprise Suite Features Carrier Management Carrier Information Evaluation Performance Freight Modes Definitions Pricing Selection Customer Management Customer Portal Quotes Documents [ View More Features ](https://www.g2.com/products/descartes-forwarder-enterprise-suite/features) ## Top-Rated Alternatives [ ![Truckstop Load Board](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Truckstop Load Board") Truckstop Load Board 4/5(413) ](https://www.g2.com/products/truckstop-load-board/reviews) [ ![Magaya Supply Chain](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magaya Supply Chain") Magaya Supply Chain 4.4/5(300) ](https://www.g2.com/products/magaya-supply-chain/reviews) [ ![GoComet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoComet") GoComet 4.9/5(242) ](https://www.g2.com/products/gocomet/reviews) [ View All Alternatives ](https://www.g2.com/products/descartes-forwarder-enterprise-suite/competitors/alternatives) ##### Categories on G2 [Freight Management](https://www.g2.com/categories/freight-management) ##### Explore More [What is the best QMS for medical device manufacturers?](https://www.g2.com/discussions/what-is-the-best-qms-for-medical-device-manufacturers)[What are the most trusted Autodesk Construction Cloud integration partners by project managers across construction and architecture teams based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-autodesk-construction-cloud-integration-partners-by-project-managers-across-construction-and-architecture-teams-based-on-user-reviews)[Best tools for ensuring data quality during integration](https://www.g2.com/discussions/what-are-the-best-tools-for-ensuring-data-quality-during-integration) [Top platforms for combining email tracking with analytics](https://www.g2.com/discussions/what-are-the-top-platforms-for-combining-email-tracking-with-analytics)[Which no-code automation platforms get the best reviews from operations and marketing teams at small companies?](https://www.g2.com/discussions/which-no-code-automation-platforms-get-the-best-reviews-from-operations-and-marketing-teams-at-small-companies)[Pros and Cons Details](https://www.g2.com/products/descartes-forwarder-enterprise-suite/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)