--- title: Descartes Customs & Compliance Suite Reviews meta\_title: 'Descartes Customs & Compliance Suite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 105 reviews by the users' company size, role or industry to find out how Descartes Customs & Compliance Suite works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 105 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Descartes Customs & Compliance Suite Reviews & Product Details Visit Website Streamline cross-border trade with preparation, filing and visibility solutions for cargo security, customs declarations, and other regulatory mandates with Descartes Customs & Compliance Suite™. * * * Product Website Descartes Customs & Compliance Suite Seller [Descartes Systems Group](https://www.g2.com/sellers/descartes-systems-group) Discussions [Descartes Customs & Compliance Suite Community](https://www.g2.com/products/descartes-customs-compliance-suite/discuss) Languages Supported English Solution Type All-in-One Overview by John Hernandez Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/descartes-customs-compliance-suite/pricing) ## Descartes Customs & Compliance Suite Integrations (4) What do users say about integrations? Verified by Descartes Customs & Compliance Suite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Custify ](https://www.g2.com/products/custify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle Database ](https://www.g2.com/products/oracle-database/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews) Show More CA Chanda A. Support Operations Specialist Financial Services Mid-Market (51-1000 emp.) 7/30/2026 "Efficient Workflow with Robust Integration" 4.5/5 What do you like best about Descartes Customs & Compliance Suite? I love the efficiency of the workflow thanks to the automation in filling declarations and classifying products. I appreciate its reporting function and high integration capacity, which means that it integrates into our existing systems, ensuring the consistency of the data flow. The software is good and supports several languages. I think the initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? I find that while the software is good and supports several languages, the localization for some specific languages could be improved to better serve our global users. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? I find it solves document management issues, automates product declarations and classification, and offers a great reporting function. Its high integration capacity also ensures consistent data flow. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![zoran b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "zoran b.") ZB zoran b. Director Global Trade Compliance Enterprise (\> 1000 emp.) 7/13/2026 "Customs brokerage ABI" 4.5/5 What do you like best about Descartes Customs & Compliance Suite? It’s easy to prepare and submit an entry, including the entry summary, a global security filing, and the admission to an FTZ. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? I can’t find clear information about regulatory requirements, customs procedures, or other government obligations. This includes details on any needed licenses, approvals, certifications, and related requirements. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? I mainly use it to prepare entry summaries, make post-summary corrections, handle file reconciliation entries, and complete global security filings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PJ Philip J. IT Specialist Computer Software Small-Business (50 or fewer emp.) 7/20/2026 "Precision and Efficiency in Compliance, Needs UI Improvement" 4.5/5 What do you like best about Descartes Customs & Compliance Suite? I like that Descartes Customs & Compliance Suite is designed for precision, providing greater clarity of the status of each process and helping teams respond more quickly. The combination of control and efficiency is incredibly useful. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? I'd like the interface to be more intuitive and flexible, that's all. Because everything else works fine. The initial setup was a bit difficult as it required a lot of coordination and prior internal processes to validate the data. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? I use Descartes Customs & Compliance Suite to simplify work, validate adjustments, prepare documents, and ensure everything is aligned before moving a load, making the flow controlled. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Import and Export](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Import and Export") UI Verified User in Import and Export Small-Business (50 or fewer emp.) 4/8/2026 "Great Emailing and Document Merge, but Occasional Lag Between Screens" 3.5/5 What do you like best about Descartes Customs & Compliance Suite? I like the ability to send my documents through emails straight on the website. I also like the merge documents feature. Another one of my favorite upsides to Descartes is the suggested tariff option when filing an entry. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? It can be slow at times when switching from screen to screen. Wen trying to print documents, it can also lag, which slows my work down a little bit. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? It is helping me to create documents out of input data values very easy. After filling in the values on the different screens, the 7501 and 3461 generate all my information needed for a Customs entry. I also love the feature that tells you what reciprocal tariff should be used on your main tariff screen. It benefits us by confirming which reciprocal to use. I also like how it prompts you on which other government agencies you need to file things with. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SC Sarachai C. Financial Advisor Consulting Small-Business (50 or fewer emp.) 7/23/2026 "Optimizes Global Trade with Seamless ERP Integration" 4.5/5 What do you like best about Descartes Customs & Compliance Suite? What I like most is that it optimizes global trade, and its ability to automatically validate HS codes, tariffs, and restrictions is ideal for avoiding fines. I also loved its integration with the ERP system within our logistics setup; it’s excellent. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? It’s worth noting some language-related limitations: although it covers regulations, parts of the interface and some generated documents aren’t fully localized for certain regions. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? Yes, because identifying opportunities for trade agreements or underutilized routes with less cargo, and reducing waiting time at customs through pre-validated, digitized documentation, is a very good solution. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hwang R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hwang R.") HR Hwang R. Global Trade Management associate analyst Small-Business (50 or fewer emp.) 1/28/2026 "Easy and Powerful tool" 4.5/5 What do you like best about Descartes Customs & Compliance Suite? Easy to use Doesn't take much time to learn UI is logically displayed Thus far best solution for customs operation Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? Update on invoice line not always work. i.e. after entering the surtax info type "v" doesn't always get updated. When this happens you have get out of the entry and update the part number from the Item List and go back to the entry and update the line. One of my wish list is unit of measure automatically show based on customs tariff. If HS require NMB show NMB instead of EA Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? Descartes Customs & Compliance Suite is a powerful tool. It's best for download reports in exel. Downloading reports takes very little time. Mass upload option is a very good time saving feature. Create new trade partner is breeze Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JK Jin K. Small-Business (50 or fewer emp.) 4/8/2026 "Functional but Needs UI Improvements" 3.5/5 What do you like best about Descartes Customs & Compliance Suite? I like the Functional WMS for FTZ in Descartes Customs & Compliance Suite because it allows me to apply MIDs without having to create an ORG code, which is much more convenient compared to using CargoWise that lacks a WMS and requires an ORG code for all MIDs. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? The ACE manifest query results and most queries. The ACE query results are difficult to read with the data embedded in unnecessary text. The initial setup was kind of difficult because there are tiny icons to click which were unrecognizable. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? Descartes Customs & Compliance Suite helps with the proper insertion of provisional tariffs and allows applying MIDs without creating an ORG code. However, ACE query results are difficult to read due to unnecessary text. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Verified User in Import and Export](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Import and Export") UI Verified User in Import and Export Enterprise (\> 1000 emp.) 2/6/2026 "Helpful Query Builder and Custom Reporting for Data" 4.5/5 What do you like best about Descartes Customs & Compliance Suite? The query builder and viewer is the most helpful functions for my role, though I do also update UPCs in the system. I use query viewer almost daily. The ability to customize reporting, especially for complex data, is imperative for my role. For the most part, these functions are straightforward and easy to use. This has also made it easy to make SOPs and Work Instructions for my functions. I haven't delt with customer directly, but I've heard from my coworkers that Descartes is usually very helpful and eager to help with requests to changes in the platform. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? I mostly use the query functions for my role, aside from making UPC updates in the system. I would say as far as updating UPCs in the system, the ability to do mass updates is still being polished. For queries, the function to filter the report before running and downloading it doesn't seem to always work. For example, if I try to filter the report for a certain date range, it will still just give me all the entries when I download it. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? For my role, Descartes is helpful with keeping up with UPC changes with all of these tariff updates. Mostly, for my day to day, the query builder and viewer is most helpful, as I rely on the reporting to track import volumes, duty and tariff costs, what we're importing and from who. This has also helped us to select which suppliers to audit as import volumes and locations are factors that play into our selection. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Judith J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Judith J.") JJ Judith J. Import Specialist Small-Business (50 or fewer emp.) 6/29/2026 "Outstanding Support — Always Easy to Reach and Quick to Respond" 5/5 What do you like best about Descartes Customs & Compliance Suite? The support team is easy to contact. Whenever I have any issues and send a request, the response back is timely. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? What I dislike is the speed at times. I have noticed that the system is experiencing delays. Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? This product is very accessible. Since it can be accessed through the web, it has allowed me to work in different environments. When I travel for work, I can still access the tool and continue my tasks without disrupting my work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dave M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave M.") DM Dave M. Small-Business (50 or fewer emp.) 6/5/2026 "Intuitive Interface, Needs Data Duplication Fix" 5/5 What do you like best about Descartes Customs & Compliance Suite? I like that Descartes Customs & Compliance Suite is intuitive. It's great because almost all the other systems are very clunky, but Descartes has never been that way. Also, the initial setup was very easy, which really helped us get started smoothly. Review collected by and hosted on G2.com. What do you dislike about Descartes Customs & Compliance Suite? There's some duplication of data when you input the 7512 inbonds, which could be improved. That is the only negative and it is very minor Review collected by and hosted on G2.com. What problems is Descartes Customs & Compliance Suite solving and how is that benefiting you? I use Descartes Customs & Compliance Suite for customs. It's intuitive and not as clunky as other systems. Best system out there Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 8 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/descartes-customs-compliance-suite/pricing) ##### ##### Descartes Customs & Compliance Suite Features Import/Export Workflows Documents Sourcing Global Trade Management Visibility Compliance Risk [ View More Features ](https://www.g2.com/products/descartes-customs-compliance-suite/features) ## Top-Rated Alternatives [ ![ImportYeti](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ImportYeti") ImportYeti 4.9/5(378) ](https://www.g2.com/products/importyeti/reviews) [ ![PartnerLinQ](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PartnerLinQ") PartnerLinQ 4.6/5(80) ](https://www.g2.com/products/partnerlinq/reviews) [ ![SAP Global Trade Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Global Trade Services") SAP Global Trade Services 4.3/5(58) ](https://www.g2.com/products/sap-global-trade-services/reviews) [ View All Alternatives ](https://www.g2.com/products/descartes-customs-compliance-suite/competitors/alternatives) ##### Categories on G2 [Global Trade Management](https://www.g2.com/categories/global-trade-management)[Trade Compliance](https://www.g2.com/categories/trade-compliance) ##### Explore More [best cpq software](https://www.g2.com/discussions/in-your-opinion-what-s-the-best-cpq-software-right-now)[Best-rated client success software for tech enterprises](https://www.g2.com/discussions/best-rated-client-success-software-for-tech-enterprises)[Cvent vs BigMarker: which event networking and matchmaking platform saves organizers more time while maximizing attendee engagement?](https://www.g2.com/discussions/cvent-vs-bigmarker-which-event-networking-and-matchmaking-platform-saves-organizers-more-time-while-maximizing-attendee-engagement) [Best loyalty management software for small business](https://www.g2.com/discussions/best-loyalty-management-software-for-small-business)[How do food safety management platforms compare for user adoption rates and team productivity gains?](https://www.g2.com/discussions/how-do-food-safety-management-platforms-compare-for-user-adoption-rates-and-team-productivity-gains)[Pros and Cons Details](https://www.g2.com/products/descartes-customs-compliance-suite/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)