Dendi LIS Reviews & Product Details

I appreciate Dendi LIS for automating processes like the result release and microbiology resulting processes, which saves us significant time. The worklist and resulting options simplify daily operations, allowing us to review results with just a few clicks and make better judgments. I like the customizable features, enabling us to make necessary edits easily, and its cloud-based nature allows for convenient access from multiple computers. Review collected by and hosted on G2.com.

I experience some chaos during the initial setup of Dendi LIS, mainly due to the transition from a previous system and needing to dig for more information. Connecting the LIS to our instruments and setting the correct reference ranges was challenging. Occasionally, there are hiccups where results don't fully crossover, though this is somewhat mitigated by the troubleshooting team. Additionally, the record features are not as inclusive as I would like, as they do not include patient names, which makes tracking more challenging. Review collected by and hosted on G2.com.

Dendi is very comprehensive and simple and that's what I like best about it. It's streamlined and right the in your browser. Review collected by and hosted on G2.com.

I would like dendi to have time ability to view submitted results in the batch that they are submitted in. This would make review even easier. Review collected by and hosted on G2.com.

The most helpful aspect of Dendi is the ordering tool which allows our sites to easily order supplies. The format is straightforward and easily accessible. Review collected by and hosted on G2.com.

The downsides of Dendi are the exports. It is often difficult to export specific fields. It also can be frustrating to have to sort through the dates for each search in the orders tab. Review collected by and hosted on G2.com.

Dendi has a clean, easy to use interface. Review collected by and hosted on G2.com.

Dendi never does anything I ask. I am used to working with EMR's that take their customers requests seriously and want to adjust their programs accordingly. Dendi always just says, "Sorry, it just doesn't work that way." Regardless of how the issue is affecting our cash flow. In short, customer service is a sore spot for me.

We would like for billers to be able to webhook claims back to the billing company after insurance has been edited. Currently they can't have that without giving them access to edit labs. Those two abilities should not be intertwined. Billing tasks and lab duties should be seperated.

We would like to be able to identify hospice patients for the billing company so they can add the appropriate modifiers.

We would like to be able to seperate out Med A labs from the rest and export the information via csv, but the reports are very minimal.

We are having major issues with Diagnosis Code denials because we need to have a primary diagnosis slot, and we need to be able to limit what diagnosis's are available for the providers to choose from.

Even just small things like being able to sort the information in columns, or having the information be uniform through the program, such as last name be first everywhere instead of randomly changing up to first name first through the pages, would be nice. The small things can matter when it comes to productivity. Review collected by and hosted on G2.com.

Not only does Dendi LIS provide a platform for my laboratory to customize, streamline, and improve our testing, they've also provided a solution that is extremely user-friendly and beautiful to look at. In terms of layout and ease of use, there wasn't any other LIS company that came close to what Dendi LIS has created and continues to improve on. I love the fact that they are constantly improving and providing updates to the software and portal. Their team is also very hands-on with training and finding creative solutions to any and all problems. Review collected by and hosted on G2.com.

I honestly had to think hard about this as I don't have anything glaring that I dislike. They only thing that I would mention, which isn't necessarily a dislike, is that they are not as estabilished as some of the LIS companies that have been around for 20 plus years. This means that some of our other partners have not worked with Dendi LIS before and those relationships are being developed with us. Not really a dislike at all, more of a mention of something that would potentially require a touch more work or finesse on the lab side to facilitate a new working relationship. That said, any delays we've experienced with these new relationships have always been due to the other party's slow response and never once Dendi. Review collected by and hosted on G2.com.

The interface is intuitive and easy to use. The design of the webpage is sleek and doesn't distract from the application of the LIS. Review collected by and hosted on G2.com.

I would prefer more customization with patient reports and a column based filter for departments on the order screen. Review collected by and hosted on G2.com.

It's ease of use and accessibility make the application pretty straight forward Review collected by and hosted on G2.com.

It is missing some key features and only tracks time in 12 hour format. Review collected by and hosted on G2.com.

I love how intuative it is. It is so feature pacted for being such a new LIS and navaagating the software is a brease. It works well for our clients and that alone would make me satisfied. I enjoy how customer support is always there when you need them to be. Review collected by and hosted on G2.com.

I dislike the hiearchy when creating patients. I beieve a patient should be tied to the facility before the doctor to ensure less duplication of patients. I dislike that I can not bootstrap the communication to the instruments, or how the target, test, test profile code system works. I wish there were more techical analysis instruments built in to diagnose inefficenties. Review collected by and hosted on G2.com.

I like the ability to choose a clinic and then a doctor and that all patients are available. This eliminates duplicates for the most part. I also like that we can build a plate map and have a CSV of the plate. Review collected by and hosted on G2.com.

I am not a fan of how many search boxes there are. On the plate maps it would be nice if the boxes were sequentially numbered as well as letter/number combo. Over all I'm pretty happy with Dendi. Review collected by and hosted on G2.com.

The ease of use. The order list is very helpful and easy to navigate for searching for samples. Ease of implementation was also a big plus. I was on the implementation team and I am also an everyday user. Dendi has been great for our team. Review collected by and hosted on G2.com.

There is nothing glaring that I would call a dislike. Review collected by and hosted on G2.com.