DeepConverse Reviews & Product Details

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse offers Chatbot, Conversational Search, and Interactive Guides to provide a delightful support experience to your users. Trusted by leading brands like Pandora, Logitech, Jaybird, and many more. Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, etc. By offering outstanding self-support for troubleshooting and delivering seamless customer support. DeepConverse AI gets trained in less than 30 minutes, enabling you to scale your % deflection month-over-month without having to increase your support efforts.

Seller

DeepConverse

Discussions

DeepConverse Community

Languages Supported

English

Overview by

Sai Teja Grandhi

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User Insights

Average based on 13 real user reviews.

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AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/26/2022

"An excellent customer support system"

5/5

What do you like best about DeepConverse?

Easy to set up, lots and lots of integrations, and some of the best onboarding I've seen. Review collected by and hosted on G2.com.

What do you dislike about DeepConverse?

Nothing in particular. It is an excellent product. Review collected by and hosted on G2.com.

AA

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

5/17/2022

"Best Support Chatbot Software"

5/5

What do you like best about DeepConverse?

Chatbot's ability to learn a new skill and to answer user queries is very good. The user interface is very neat and clean. Review collected by and hosted on G2.com.

What do you dislike about DeepConverse?

No issues with them. We have not found anything that we dislike whilst using DeepConverse. Review collected by and hosted on G2.com.

CI

Verified User in Internet

Mid-Market (51-1000 emp.)

2/11/2022

"Advanced AI Chatbot Platform"

5/5

What do you like best about DeepConverse?

Deepconverse's biggest asset is that it is very easy to use. User-friendly with a clean UX and intuitive design. Chatbot has been able to answer more than 75% of the requests it gets, leaving more of our support agents available to help customers who need more assistance. Agent handover is very simple. Review collected by and hosted on G2.com.

What do you dislike about DeepConverse?

Not found anything missing from the currently available products they all compliment each other. Review collected by and hosted on G2.com.

Recommendations to others considering DeepConverse:

Powerful and very easy to use chatbot platform. Review collected by and hosted on G2.com.

What problems is DeepConverse solving and how is that benefiting you?

Answering customer questions instantly. Delivering an appropriate experience for our customers by not waiting a long time to get answers. Reducing the workload of our agents. Review collected by and hosted on G2.com.