Decodo (formerly Smartproxy) Reviews (672)

Reviews

Decodo (formerly Smartproxy) Reviews (672)

4.6
672 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its reliable performance and responsive support, highlighting the ease of setup and intuitive dashboard that streamline proxy management. Many appreciate the high-quality IPs and fast connection speeds, which enhance their web scraping and data collection tasks. However, some users note that the pricing can be a bit high for smaller projects.

Pros & Cons

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CY
chao y.
software engineer
Small-Business (50 or fewer emp.)
"This is a reliable IP provider."
5/5
What do you like best about Decodo (formerly Smartproxy)?

I tried out many tools, but in the end, I chose this website and purchased a virtual IP.There are two main reasons for choosing it. The first is the low price. It charges exactly according to its price list, without any additional fees. You can see my payment record. Every month it's $1.4, and I have a fixed permanent IP. This is really great. The second reason is that it is stable enough. Some manufacturers may change your IP for various reasons or suddenly lose connection. But I have been using this website for 4 months and it has been very stable. This avoids the need for me to constantly modify the software settings based on IP information at regular intervals. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I can't figure it out.Minimum characters remaining: 18 Review collected by and hosted on G2.com.

Michał K.
MK
Michał K.
Full Stack Developer
Small-Business (50 or fewer emp.)
"Great Value and Reliable Service"
4.5/5
What do you like best about Decodo (formerly Smartproxy)?

The price is very good, and I haven’t had any issues with the services I use. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I’ve only had one issue: changing data on invoices that were already created. I contacted customer support, but they weren’t able to update them. Review collected by and hosted on G2.com.

Muhammad I.
MI
Muhammad I.
Digital Marketing Specialist
Small-Business (50 or fewer emp.)
"Decodo Changed My Work Life - Speed, Reliability & Zero CAPTCHA Issues!"
5/5
What do you like best about Decodo (formerly Smartproxy)?

I've been using Decodo proxies for the past month, and I can honestly say it has completely transformed my workflow. Before finding Decodo, I was struggling with proxies from 1-2 other providers, and the experience was frustrating to say the least.

The Problems I Had Before:

Extremely slow IP speeds that killed my productivity

Constant Google CAPTCHA challenges on almost every request

Why Decodo Changed Everything:

Speed & Performance: The proxies are lightning fast with zero lag. I can finally work without waiting around.

No CAPTCHA Issues: This is the game-changer! Since switching to Decodo, I haven't faced a single Google CAPTCHA. The IPs are clean and reliable.

24/7 Live Chat Support: Whenever I need help, their support team is always available. Quick responses and genuine assistance every time.

Final Verdict:

If you're considering Decodo, don't hesitate - just go for it! The quality and reliability are unmatched. I'm now a lifetime customer and couldn't be happier.

Highly Recommended Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Nothing at all! I've been extremely satisfied with every aspect of the service - from performance to customer support. Decodo has solved all the issues I had with previous providers, and I genuinely can't think of anything negative to say. Review collected by and hosted on G2.com.

Muhammad M.
MM
Muhammad M.
Youtube Automation Consultant
Small-Business (50 or fewer emp.)
"Reliable, Easy-to-Use Proxy Service That Just Works"
5/5
What do you like best about Decodo (formerly Smartproxy)?

What really stands out is how easy and reliable it feels to use. The proxy network is fast and stable, the IPs are clean, and everything works smoothly without constant issues. On top of that, the dashboard is simple and intuitive, so even complex tasks feel manageable. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

It exclusively functions with Ads Power's Anti-Detect Browser for optimal results!owser! Review collected by and hosted on G2.com.

AR
Abhin R.
"Intuitive Dashboards and Reliable Proxies Boost Social Management"
5/5
What do you like best about Decodo (formerly Smartproxy)?

I have been using Decodo's dedicated ISP for a long time and their products have worked the best for me. The proxies are reliable and integrate easily, which is especially useful for social media management. The setup and dashboard are intuitive, making it very easy to manage my dedicated ISP proxies, rotate IPs, and monitor usage without wasting time. Everything is clearly organized, so setup and integration with my tools is smooth. I also really like the responsive live chat support; it is fast and helpful whenever I have questions, saving me time and keeping my projects running without delays. The initial setup was easy and beginner-friendly. This makes me confident in recommending Decodo to others. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Honestly, I’m satisfied overall. If I had to suggest improvements, maybe adding more detailed usage analytics or advanced filtering options in the dashboard would be helpful. Everything works well for me, but small feature enhancements could make the experience even better. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Established Proxy Provider with Flawless Dedicated Static Residential IPs"
4.5/5
What do you like best about Decodo (formerly Smartproxy)?

The reputation it has as an established proxy provider that gives me a peace of mind and for sure did not fail to deliver. I purchased dedicated static residential ips and they are working flawlessly till now Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

The only downsides i can really think of are:

1. Need to login again and again! I leave my decodo app open and after I switch back to the tab after some time(barely half an hour or so), it asks to login again as if I'm some stranger. So annoying. This doesnt happen on any other websites that I can think of.

2. No dark mode. Why not?

3. The price. Although reasonable. I dont like that they dont have the option to buy yearly and have a discount on that. Like webshare offers 30% off the yearly plan.

Other than that, I really can't think of any complaints. Review collected by and hosted on G2.com.

KW
kang w.
"Reliable proxy serivce for daily work"
4.5/5
What do you like best about Decodo (formerly Smartproxy)?

Stable connections, fast speeds, and easy setup. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Some advanced features take little time to learn. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Stable, Great Value for the Price"
5/5
What do you like best about Decodo (formerly Smartproxy)?

We use their dedicated proxy and IP, and we really appreciate the stability as well as the price range they offer. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

Their pricing model and the whole upgrade/downgrade experience still needs some refining. The product and UI also feel a bit old, and there isn’t a smooth, user-friendly way to upgrade or downgrade your subscription. On top of that, you lose any unused usage when you change plans, whether you’re upgrading or downgrading, which I don’t think is OK. Review collected by and hosted on G2.com.

SERGIO O.
SO
SERGIO O.
Coordinator & Vice President
Small-Business (50 or fewer emp.)
"Flexible, Cost-Efficient Proxy Service with Smart Rotation and Pay-Per-GB Pricing"
5/5
What do you like best about Decodo (formerly Smartproxy)?

What I like most about Decodo is how flexible and cost efficient the proxy service is. I can choose the right network for each use case, such as datacenter, residential, or mobile, and easily control rotation versus sticky sessions depending on whether I need stability or freshness. The pay per GB model is also great because I’m paying for actual usage, not locked IPs, so I can tap into a large pool of specialized IPs, including geo targeting, while keeping costs predictable and scalable. Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

What I dislike is the lack of flexibility in the GB packages in some cases. Sometimes you have to buy a 10 GB tier even if you know you won’t use that much, which can feel inefficient for smaller or irregular workloads. That said, the pricing still feels worth it overall given the performance and network quality. Review collected by and hosted on G2.com.

Kryštof  .
K
Kryštof .
Developer
Small-Business (50 or fewer emp.)
"Fast, Helpful Support That Always Delivers"
4.5/5
What do you like best about Decodo (formerly Smartproxy)?

Their support, they helped us lot by providing fast and useful help Review collected by and hosted on G2.com.

What do you dislike about Decodo (formerly Smartproxy)?

I can't seem to say anything bad about them Review collected by and hosted on G2.com.