DBSync Cloud Workflow Reviews (304)

Reviews

DBSync Cloud Workflow Reviews (304)

4.8
304 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its reliable integration between Salesforce and QuickBooks, which significantly reduces manual data entry and errors. The responsive customer support is frequently highlighted, with many reviewers noting quick resolutions to issues. However, some users mention that the initial setup can be complex and may require technical knowledge.

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Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Great Support team - Arpitha"
4.5/5
What do you like best about DBSync Cloud Workflow?

The sync between QuickBooks online and Salesforce works well. When we do have an issue arise, DB Sync's Support team is quick to investigate how the problem can be solved. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

It has gotten a little bit expensive over the past couple of years. Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Verified User in Insurance
Enterprise (> 1000 emp.)
"We couldn't have done it without Harsh and Mohit!"
5/5
What do you like best about DBSync Cloud Workflow?

The integration has brought improved efficiency and accuracy to our billing and accounting processes. The connector is simple to use once configured and works great. DBSync put their two best in Harsh and Mohit on the project. This allowed us to make great strides with a significant amount of customization including some requirements that DBSync hadn't encountered before. Harsh and Mohit took the time to understand the business need and find ways to implement custom mapping to accommodate. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The significant amount of customization required was somewhat frustrating because it seemed that things were pretty straightforward during the demo. While this was all ultimately worked through, it too much longer than anyone expected and only incremental progress was realized until Harsh and Mohit were put on the project. Review collected by and hosted on G2.com.

PK
Paul K.
Director of Operations
Small-Business (50 or fewer emp.)
"Arpitha’s Smart, Helpful Support Made dbsync a Breeze"
5/5
What do you like best about DBSync Cloud Workflow?

Arpitha was very helpful and is obviously very smart. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

I do not have any dislikes of dbsync..... Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Harsh and Mohit brought the project home!"
5/5
What do you like best about DBSync Cloud Workflow?

DBSync Cloud Workflow is a game changer for our client. We have been able to reduce manual entry and mistakes by integrating our Salesforce instance with Quickbooks. The connector is easy to use and has proven to work well! Harsh and Mohit provided the best customer support and made us feel like we were their only client. They were quick to respond and always provided a resolution. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The only downside we experienced was that we did have to get creative with some of our use cases. We have a very custom system and process and there were a couple of things that DBSync didn't accommodate out of the box. But we were able to find solutions. Review collected by and hosted on G2.com.

MZ
Mark Z.
COO
Mid-Market (51-1000 emp.)
"Effortlessly Easy to Use"
5/5
What do you like best about DBSync Cloud Workflow?

The ease of use....we switched servers and Arpitha made the DBsync move from the old server to the new server easy. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Only becuase our server upgrade was quick, and out of our control, it would have been great to have the DBsync scheduled to move over quicker. Review collected by and hosted on G2.com.

JM
Jan M.
Finance Manager
Small-Business (50 or fewer emp.)
"Chaitra"
5/5
What do you like best about DBSync Cloud Workflow?

Shubham was very helpful and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Having to put in a request for an appointment and wait for an answer. Review collected by and hosted on G2.com.

DM
Dana M.
Director of IT
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Excellent dashboard, and superb support from Arpitha."
5/5
What do you like best about DBSync Cloud Workflow?

Very easy to work with the tech team to resolve issues. The dashboard is clear and easy to follow the UI. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

I don't really have any input for this box. Review collected by and hosted on G2.com.

SS
Sharon S.
Controller
Small-Business (50 or fewer emp.)
"Shubham was very helpful with paid date mapping and integration"
5/5
What do you like best about DBSync Cloud Workflow?

It has connected our Sales team to our accounting team and allowed better visibility for our Sales team within Salesforce

Customer service is very helpful and willing to get to the issue Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

it is a complicated system and not a DYI situation Review collected by and hosted on G2.com.

Lynn R.
LR
Lynn R.
Accounting
Small-Business (50 or fewer emp.)
"Effortless Integration Between DBSync and Salesforce Chethan"
5/5
What do you like best about DBSync Cloud Workflow?

Intergration be DBSync and Salesforce ease Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

As of now there are no concerns working with DBSync Review collected by and hosted on G2.com.

alex p.
AP
alex p.
President
Small-Business (50 or fewer emp.)
"Shubham, implement the new mapping from CA to QB."
5/5
What do you like best about DBSync Cloud Workflow?

Eliminates double entry and errors, very helpful Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The synchronization is unstable because I have QB Ent. 11, and the database sync does what's possible to work with this version. Review collected by and hosted on G2.com.