DBSync Cloud Workflow Reviews & Product Details

I've reached out a few times to Support and each time they have been very responsive and have resolved any issues or questions i had in a timely manner.

Have worked with Shubham regarding several request with successful outcomes. Review collected by and hosted on G2.com.

I've not experienced any down side of running DBSync. Review collected by and hosted on G2.com.

Any businesses looking to integrate their cloud applications with QuickBooks Desktop should look no further. We've been using DBSync for over a year now, and we're very happy with our decision to use their Cloud Workflow tool to integrate our Salesforce instance with QuickBooks Desktop. Their application uses the QB Web Connector and runs seamlessly to streamline our internal processes while reducing duplicated data entry efforts between both systems. We rarely run into any issues, but when we do, their customer support team works to get our business up and running quicker than expected. We've worked closely with Arpitha on a number of items, including a recent query update, and we appreciate that she always goes above and beyond to serve our DBSync needs. Review collected by and hosted on G2.com.

Due to the limitations of QuickBooks Desktop and it's Web Connector, there is a timed delay for syncing data between Salesforce and QuickBooks Desktop. This is not an issue with DBSync, but QBD. Review collected by and hosted on G2.com.

It is a simple, easy process that creates our sales orders and new customers in QB Review collected by and hosted on G2.com.

After the new upgrade, we've had some issues with order and new customers. Review collected by and hosted on G2.com.

Very fast in getting issues resolved and quick responses. Review collected by and hosted on G2.com.

I do not have any complaints at this time. Review collected by and hosted on G2.com.

It is very reliable. We know that the sync will run without errors. The support, when requiredm is outanding. Pooja is fantastic to deal with! Review collected by and hosted on G2.com.

From time to time we have experienced a proble m but they are quickly resolved. Review collected by and hosted on G2.com.

The DBSync team made our onboarding experience incredibly smooth. Ravi and Harsh went above and beyond during the initial setup, walking us through every detail to make sure we were confident in the system. Since going live, Syed has been outstanding—super responsive and quick to troubleshoot any issues. The platform itself is powerful, but it’s the people behind it that truly make the difference. Review collected by and hosted on G2.com.

It wasn’t so much an issue with DBSync itself, but more the fact that we were moving from a fully manual process to automation for the first time. That shift required a lot of groundwork on our end—defining logic, cleaning up data, and rethinking how things should flow. It would’ve helped to set that expectation clearly from the start, since building from scratch (versus switching from another automated system) definitely involves more collaboration and prep. Review collected by and hosted on G2.com.

It is helpful for being able to sync items between systems. Review collected by and hosted on G2.com.

There were some issues with implementation and communication. Issues have popped up where syncing stopped working which can disrupt our workflow and takes time to get everything fixed. Review collected by and hosted on G2.com.

It integrates the data between 2 of our applications. Review collected by and hosted on G2.com.

I don't have any problems with the service. Review collected by and hosted on G2.com.

How simple the salesforce and QB connection setup was. We did it in a few hours and were up and going within the day. Review collected by and hosted on G2.com.

Their English is pretty tough to understand sometimes. The effort is there but sometimes the communication on voice calls is very difficult. Review collected by and hosted on G2.com.

The sync between QuickBooks online and Salesforce works well. When we do have an issue arise, DB Sync's Support team is quick to investigate how the problem can be solved. Review collected by and hosted on G2.com.

It has gotten a little bit expensive over the past couple of years. Review collected by and hosted on G2.com.