DBSync Cloud Workflow Reviews & Product Details

It is a simple, easy process that creates our sales orders and new customers in QB Review collected by and hosted on G2.com.

After the new upgrade, we've had some issues with order and new customers. Review collected by and hosted on G2.com.

Very fast in getting issues resolved and quick responses. Review collected by and hosted on G2.com.

I do not have any complaints at this time. Review collected by and hosted on G2.com.

It is very reliable. We know that the sync will run without errors. The support, when requiredm is outanding. Pooja is fantastic to deal with! Review collected by and hosted on G2.com.

From time to time we have experienced a proble m but they are quickly resolved. Review collected by and hosted on G2.com.

The DBSync team made our onboarding experience incredibly smooth. Ravi and Harsh went above and beyond during the initial setup, walking us through every detail to make sure we were confident in the system. Since going live, Syed has been outstanding—super responsive and quick to troubleshoot any issues. The platform itself is powerful, but it’s the people behind it that truly make the difference. Review collected by and hosted on G2.com.

It wasn’t so much an issue with DBSync itself, but more the fact that we were moving from a fully manual process to automation for the first time. That shift required a lot of groundwork on our end—defining logic, cleaning up data, and rethinking how things should flow. It would’ve helped to set that expectation clearly from the start, since building from scratch (versus switching from another automated system) definitely involves more collaboration and prep. Review collected by and hosted on G2.com.

It is helpful for being able to sync items between systems. Review collected by and hosted on G2.com.

There were some issues with implementation and communication. Issues have popped up where syncing stopped working which can disrupt our workflow and takes time to get everything fixed. Review collected by and hosted on G2.com.

It integrates the data between 2 of our applications. Review collected by and hosted on G2.com.

I don't have any problems with the service. Review collected by and hosted on G2.com.

How simple the salesforce and QB connection setup was. We did it in a few hours and were up and going within the day. Review collected by and hosted on G2.com.

Their English is pretty tough to understand sometimes. The effort is there but sometimes the communication on voice calls is very difficult. Review collected by and hosted on G2.com.

The sync between QuickBooks online and Salesforce works well. When we do have an issue arise, DB Sync's Support team is quick to investigate how the problem can be solved. Review collected by and hosted on G2.com.

It has gotten a little bit expensive over the past couple of years. Review collected by and hosted on G2.com.

The integration has brought improved efficiency and accuracy to our billing and accounting processes. The connector is simple to use once configured and works great. DBSync put their two best in Harsh and Mohit on the project. This allowed us to make great strides with a significant amount of customization including some requirements that DBSync hadn't encountered before. Harsh and Mohit took the time to understand the business need and find ways to implement custom mapping to accommodate. Review collected by and hosted on G2.com.

The significant amount of customization required was somewhat frustrating because it seemed that things were pretty straightforward during the demo. While this was all ultimately worked through, it too much longer than anyone expected and only incremental progress was realized until Harsh and Mohit were put on the project. Review collected by and hosted on G2.com.

Arpitha was very helpful and is obviously very smart. Review collected by and hosted on G2.com.

I do not have any dislikes of dbsync..... Review collected by and hosted on G2.com.