What I like best is the combination of strong security and intuitive organization — granular permission controls make it easy to restrict access by group or individual, redaction and watermarking keep sensitive documents protected, and the folder structure/search make it simple to navigate large volumes of documents quickly. The Q&A workflow also keeps communication with counterparties organized, and the platform stays stable and responsive even with heavy document volume Review collected by and hosted on G2.com.

My main frustrations are around cost and a few workflow rough edges. Pricing is expensive relative to other data room providers, and the per-page/duration-based charges aren't always transparent, especially if a deal runs past its original timeline. On the usability side, bulk uploads and searches can be slower than expected with large volumes of documents, the Q&A tool can feel clunky (questions get buried and there's no clean way to hide resolved ones), and access controls don't fully solve the problem of documents already downloaded before access was revoked. Permissions and folder restrictions can also be confusing for users who are new to the platform. Review collected by and hosted on G2.com.

What I like most about Datasite Diligence is that it’s a secure platform that’s easy to use, and it provides KPIs that help guide me throughout the deal process. Review collected by and hosted on G2.com.

I often work with small mom & pop companies that aren’t used to using these data rooms, and I frequently need to walk them through how to navigate everything. In situations like this, having a tutorial available could really help. Review collected by and hosted on G2.com.

What I like best about Datasite Diligence is its user-friendly interface, secure document management, and smooth collaboration features. It makes organizing, sharing, and reviewing large volumes of documents much easier, while providing a professional and reliable experience throughout the due diligence process. Review collected by and hosted on G2.com.

The main area for improvement is the overall speed and responsiveness when working with large document sets. Some features can also take a little time to learn, and navigation could be more intuitive in certain areas. A simpler interface and faster performance would make the experience even better. Review collected by and hosted on G2.com.

What I like most about Data site Diligence is its focus on making complex due-diligence processes more organized and secure. The platform brings documents, permissions, and transaction-related workflows into one place, which can make it easier for multiple stakeholders to collaborate while maintaining control over sensitive information. I also like the emphasis on intuitive document management and efficient access to information, which are particularly important when dealing with large volumes of files during a transaction. What stands out to me about Data site Diligence is the combination of strong performance, integrations, and the overall value it can provide for transaction teams. The platform is designed to handle large volumes of sensitive documents efficiently, while its integrations can help connect the data room with existing workflows and tools rather than requiring teams to work in isolation. I also see the pricing as reasonable for organizations that place a high value on secure document management, controlled access, and efficient due-diligence processes. The combination of performance, connectivity, and functionality makes it a compelling option for complex transactions. Review collected by and hosted on G2.com.

One area that could be improved is the balance between customer support and the growing use of AI-driven features. While having responsive support is important for time-sensitive due-diligence processes, it would be useful to have more immediate self-service assistance for routine questions and troubleshooting. AI capabilities could also be expanded further to help with document discovery, summarization, categorization, and identifying relevant information across large data rooms. At the same time, these features need to remain accurate and transparent, particularly when dealing with confidential transaction information. Review collected by and hosted on G2.com.

I appreciate how Datasite Diligence organizes all the documents into a readable structure by theme with AI embedded, making it easier to determine whether a file is useful or to transform it into Excel. I also like that everything is easy to trace; even if I download a file, I can quickly refer to a specific file path and identify the document. The documents each having a file path helps me refer to a specific file location, making it identifiable by all parties when analyzing a downloaded document from Datasite. The initial setup was super simple, and it's my favorite interface. Review collected by and hosted on G2.com.

The prepare download feature could be improved, as I sometimes encounter the 'file path is too long' issue when extracting the zip folder it creates. It would help if there was a limit on how deep a file can be stored, as it makes downloading harder. Also, it's not clear when permissions are not available for downloading a specific file, so providing a clear indication would allow us to quickly raise hands and request proper access. Review collected by and hosted on G2.com.

Standard VDR, with all the features normally offered by market operators in the sector. Excellent customer service: available 24/7, every day of the year, and able to respond to customer needs very quickly. Review collected by and hosted on G2.com.

The tracker, included by default in all VDRs, is not very useful for our operations and ends up making the user interface more cumbersome. Additionally, by default, the VDR does not automatically publish documents uploaded to folders: as a result, many files are uploaded but remain invisible to users unless settings are manually changed. Review collected by and hosted on G2.com.

Solid choice if you're running M&A due diligence and need something secure and dependable. Security is where it really shines — granular permissions, redaction, 2FA, full audit trails, so you always know who saw what. Review collected by and hosted on G2.com.

it's pricey and more customization increases the cost, the interface feels a bit dated compared to newer VDRs, and hits occasional slowness or upload errors. Review collected by and hosted on G2.com.

What I like most about Datasite Diligence is its secure, well-organized approach to document management. The platform makes it easy to share, track, and manage large volumes of due diligence materials. Features like granular permissions, audit trails, and strong search capabilities help streamline transactions and support smoother collaboration among stakeholders. Review collected by and hosted on G2.com.

hile the platform is powerful, some workflows can feel more complex than necessary for infrequent users. It can take time for new participants to become familiar with all of the features and navigation options. The user interface can occasionally feel dated or overly detailed, making certain tasks take longer than expected. Simplifying navigation and reducing the number of clicks for common actions would improve the experience. Review collected by and hosted on G2.com.

I use Datasite Diligence to share data with investors securely and quickly. I like that it offers secure ways to share data and has a live Q&A feature where investors can ask direct questions, and I can refer them to documents in the VDR or reply instantly. The initial setup was very easy. Review collected by and hosted on G2.com.

I feel customer service can be a bit slow to respond during the weekend. Review collected by and hosted on G2.com.

I absolutely love Datasite Diligence. It’s superb. We do deals every month and utilize it on a recurring basis. It is the best VDR for a number of reasons: compliance and security, easily able to add folks and users, file naming and organization and ability to easily upload and download files for review. Review collected by and hosted on G2.com.

It’s expensive compared to other providers. Also we have old clients for family run businesses that are not tech savvy. It’s good for me as a tech-focused worker but for older clients who need to upload to it they reach out with issues. Review collected by and hosted on G2.com.