--- title: CWILL Reviews meta_title: 'CWILL Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how CWILL works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 40 scale: '5' date_modified: '2026-07-13' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # CWILL Reviews **Vendor:** CWILL **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 4.9/5.0 **Total Reviews:** 40 ## About CWILL CWILL, formerly Channelwill, the outstanding eCommerce post-purchase and marketing solution platform, especially as a Shopify expert, empowers over 300,000 Shopify and Shopify Plus merchants to grow their brands, like DJI, Unilever, Joseph Joseph, and KACHAVA, to achieve substantial growth in online businesses. Our single-platform approach integrates data-driven solutions for order tracking, returns, reviews, loyalty, SEO, and referrals. With CWILL, brands can craft smart online stores, offering high post-purchase experiences to drive conversion rates and incubate loyal customers. Utilizing our intuitive setup and seamless integrations, brands of all sizes can easily build trust among consumers and increase sales. Growing your business may not be that easy thing; besides the standard SAAS apps (computer software design, development, and updating) for you, we also provide marketing consulting services. According to your business status and goals, we will provide personalized suggestions around your customer profiling, customer loyalty, etc. CWILL, built from scratch and based on serving customers, strives harder when customers are happy. We are an innovative company with offices located in Los Angeles, Hong Kong, and Shenzhen. ## CWILL Pros & Cons **What users like:** - Users highlight the **active and prompt customer support** of CWILL, enhancing their overall experience and satisfaction. (25 reviews) - Users appreciate the **ease of use** of CWILL's apps, enabling smooth setup and organization without technical expertise. (16 reviews) - Users love the **easy setup** of CWILL, making integration into their stores seamless and stress-free. (12 reviews) - Users appreciate the **quick response** from customer service, which effectively resolves issues and provides helpful advice. (9 reviews) - Users find **easy integrations** with CWILL, allowing seamless setup on platforms like Shopify without issues. (6 reviews) - Issue Resolution (4 reviews) - User-Friendly (4 reviews) - Users love the **easy customization** of EcomSend, finding it visually appealing and seamlessly integrating with their site. (3 reviews) - Feature Functionality (3 reviews) - Customer Focused (2 reviews) **What users dislike:** - Users find the **support inconsistent** , expressing a desire for faster response times and more reliable assistance. (3 reviews) - Users find the pricing for CWILL to be **a bit high** , though some note its quality justifies the cost. (2 reviews) - Users express a desire for more **customization options** , including fonts and styling features for CWILL. (2 reviews) - Users report **dashboard issues** with CWILL, leading to confusion and difficulty in navigating the app effectively. (1 reviews) - Users find the **notification overload** from CWILL can be overwhelming, complicating their understanding of the pricing structure. (1 reviews) - Payment Issues (1 reviews) - Pricing Issues (1 reviews) ## CWILL Reviews ### 1. Exceeded Expectations: Easy Integration and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ria Cinna A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about CWILL?** I have a lot to say about Langwill App it exceed my expectation. It is very easy to use the UI is excellent and user friendly. No issues on integrating it on my Shopify store. I used it a lot every week as we are just a starting company. I see a lot of translation feature with the app. I implement it easily to my store without issues and lastly which I did not expect is their customer support is very active and prompt to respond. Which I like the most! **What do you dislike about CWILL?** I don't have any dislike about Langwill as it exceed my expectation also I can use it for free and before I upgrade I have a chance to start a free trial to all paid plans! **What problems is CWILL solving and how is that benefiting you?** I have a problem before on my end in difficulty to manage the image translations on my store in different language but then my friend told me about this app and he said a lot of good things the reason I installed it and I did not expect that the issue that I have was solved easily and very easy to set up. I can now able to translate the images on my store in multiple languages. ### 2. Effortless Integration and Outstanding Support with Willdesk App **Rating:** 5.0/5.0 stars **Reviewed by:** Mae Y. | Store Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2025 **What do you like best about CWILL?** What I like the most of Willdesk App is there ease of use, I can implement it easily, a lot of features that I can able to use with just creating one account. I can integrate it easily to all my Shopify Stores and Sophie the customer support is very friendly, responds very fast and very kind. I love the app overall! **What do you dislike about CWILL?** At the moment, I did not see any dislikes on the app as all the features that I been looking for is already on the app itself. The pricing is good and I don't have any issues with them. **What problems is CWILL solving and how is that benefiting you?** The problems that help me solve by installing Willldesk is I can integrate all my Shopify stores in one Willdesk Account without needing to create multiple account just to integrate all my Shopify Store now I can integrate it on my account only which is a catch for me. Also, I have an issue in finding an app that can add unlimited team members on my workspace but then I found this app which is suitable on my needs and all my problems are solved! ### 3. Excellent customer support backed by a solid loyalty system **Rating:** 5.0/5.0 stars **Reviewed by:** CHANGWOO L. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about CWILL?** What stands out most about Channelwill (Loloyal) is their customer support. The CS team is consistently friendly, patient, and genuinely helpful. Whenever we had questions — whether about setup, usage, or billing — they responded quickly and explained everything in a clear, respectful way. It feels like you’re talking to a real partner who wants to help your business run smoothly, not just a support desk closing tickets. **What do you dislike about CWILL?** The order-based pricing structure can take some time to fully understand, especially as order volume increases. Clearer in-app guidance or proactive notifications around usage thresholds would make the experience even better. However, whenever we raised these concerns, the support team handled them thoughtfully and transparently, which helped build trust. **What problems is CWILL solving and how is that benefiting you?** Channelwill solves two key problems for us: customer retention and operational support. On the product side, it provides an easy-to-use loyalty and points system that helps encourage repeat purchases without technical complexity. On the service side, their friendly and responsive CS team reduces friction and uncertainty, allowing us to focus on growth instead of troubleshooting. This combination has been especially valuable during high-volume periods when fast and reliable support matters most. ### 4. Excellent App and active support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2025 **What do you like best about CWILL?** The most powerful tool I used in this company is Willdesk. The ease of use it's very easy to implement on our site. Especially when I reached out to the customer support team, Sophie responded to me in less than a minute and resolved my issues in just five minutes. How amazing she is! I have been using it for almost a month now, and it's amazing that they can integrate a lot of social media apps into a centralized app. **What do you dislike about CWILL?** At the moment, I don't have any issues or dislikes with the app. The pricing is a little bit high, but it is understandable as they have a top-notch service and support anytime. **What problems is CWILL solving and how is that benefiting you?** When I have encountered an issue in my email inbox, the Willdesk app is helpful to me as I can able to integrate my email address into the app and I can receive all the messages at my email address integrated and then respond to my users using Willdesk without opening a lot of platforms. Also, I have difficulty in creating an article, but Willdesk settings are very user-friendly and I can also create unlimited articles that will be very helpful for my customers when I'm offline. ### 5. Beyond Prompt Support, Simple Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Irshad A. **Reviewed Date:** November 17, 2025 **What do you like best about CWILL?** I find Channelwill's customer support to be incredibly helpful and responsive, providing fast replies that are super helpful in resolving any issues I encounter. The support team is not only efficient but also compassionate, enhancing my overall experience with the product. Additionally, I appreciate the ease of setting up Channelwill, as the process is pretty simple and straightforward. This simplicity in the initial setup makes integrating the tool into my workflow hassle-free, which is a major advantage. Given these positive experiences, I am highly likely to recommend Channelwill to others, as reflected in my perfect score of 10 when asked about my likelihood to recommend it. **What do you dislike about CWILL?** nothing at the moment **What problems is CWILL solving and how is that benefiting you?** Channelwill provides exceptional customer support, responding quickly and helpfully. The compassionate team enhances user experience, making setup simple and easy. ### 6. Great app features and welcoming support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about CWILL?** What I like the most on this company is they have a lot of apps that are very helpful for your store. I installed Willdesk and it really helps me to organize the communication with our customers through this app. Easy app to use and implement on our store swiftly. Sophie the support I encountered us very kind, prompt and helpful. I'm still exploring other apps they have and I'm surely installed most of the apps they have! **What do you dislike about CWILL?** None so far, I did not see any issue with the apps, specially Willdesk is very beneficial app for our store. There might be expensive plans but they are negotiable. Which is very top-notch to me. **What problems is CWILL solving and how is that benefiting you?** The app Willdesk under Channelwill helps us in solving our lack of communication on our app. We received a lot of complains before but now it is lessen due to the the Willdesk App we can able to respond to our customers messages promptly and timely. ### 7. Easy Discount Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** David W. **Reviewed Date:** January 07, 2026 **What do you like best about CWILL?** I like Channelwill because of its good support and solid software. It makes it easy for our customers to get a discount code that's unique to the customer. The initial setup was a snap. The support team is very responsive, and they've been very helpful with any issues. **What do you dislike about CWILL?** I have some styling issues with Channelwill, which is the basis of my latest support ticket. However, their support is very responsive and helpful. **What problems is CWILL solving and how is that benefiting you?** Channelwill makes it easy for our customers to get a discount code that's unique to them. ### 8. Simple and Efficient for Pop-Ups **Rating:** 4.0/5.0 stars **Reviewed by:** Elaine H. **Reviewed Date:** January 07, 2026 **What do you like best about CWILL?** I like how simple Channelwill is to use. It's my only pop-up app, and I find it easy for setting up tasks like adding a pop-up to my cart page. The initial setup was simple too. I'm using the SendWill Email Pop-ups, which I value. **What do you dislike about CWILL?** I'd love it if the pop-up worked on the checkout page. **What problems is CWILL solving and how is that benefiting you?** Channelwill made setting up pop-ups easy, especially on specific pages, with simple steps and helpful support from Ria. ### 9. It's a great e-commerce platform especially for starters like me **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2025 **What do you like best about CWILL?** It's a great e-commerce platform especially for starters like me. Their support is a top notch when it comes to providing assistance for what best for you. **What do you dislike about CWILL?** For now..I don't have any negative feedback for them. **What problems is CWILL solving and how is that benefiting you?** It’s been a great help for managing post-purchase support on my eCommerce store, and it even helped me set up and build the store from the ground up. ### 10. Fast and efficient support from Ria **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about CWILL?** The response was very fast and helped solve my problem efficiently. **What do you dislike about CWILL?** Nothing as I only had a small issue and it was solved. **What problems is CWILL solving and how is that benefiting you?** Quick way to show a popup for discounts ### 11. Seriously Easy and Actually Works! **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia T. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about CWILL?** Look, I’m not a tech guru, but even I could set up EcomSend Popups in like, five minutes. We just started using this app, but I’m already really happy with it. The best part? Their customer support is actually good. Like, really good. I had a question once, and they answered right away. Honestly, if you’re on Shopify and want to get more email signups and maybe even make a few extra sales, give this app a try. You won’t regret it. It’s simple, and it works. **What do you dislike about CWILL?** We’re new to this app, but so far, so good! I haven’t found anything I don’t like. **What problems is CWILL solving and how is that benefiting you?** This app helps me build my email list for sales purposes. ### 12. Simple, effective, and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about CWILL?** EcomSend has been incredibly easy to use. I was able to seamlessly set up a pop-up and that means a lot because I am not at all tech savvy. The interface is clean and intuitive, making the whole process smooth even for someone without a tech background. I also had a few questions, and the support associate went above and beyond to help—super super responsive and genuinely helpful. Highly recommend! **What do you dislike about CWILL?** I have nothing that I dislike about Channelwill. **What problems is CWILL solving and how is that benefiting you?** Channelwill helped me easily set up a professional-looking pop-up without any technical hassle. The app takes the complexity out of email capture and onsite marketing, which is exactly what I needed as a small business owner. Plus, the customer support is top-notch—they go above and beyond to make sure everything runs smoothly. It’s saved me time and helped me grow my subscriber list more efficiently. ### 13. Effortless Setup and Impressive KI Chat Bot **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about CWILL?** easy implementation. Good KI chat bot. Fair pricing **What do you dislike about CWILL?** payment was not working at first. The customer support helped me out in a few minutes. **What problems is CWILL solving and how is that benefiting you?** reducing internal customer service time ### 14. The best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** i’Chiree B. | CEO/ Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2025 **What do you like best about CWILL?** Ria, just gave me the best customer service I ever had. When I tell you she helped me solve my problem within 10 minutes. She was so nice and kind and knew her job so well. Thank you Ria. **What do you dislike about CWILL?** Everything was great! Ria helped me and couldn't believe how fast and informative she helped me navigate through the dashboard. **What problems is CWILL solving and how is that benefiting you?** Helping me gather customers email and information to keep them updated on our story ### 15. Great App: EcomSend **Rating:** 5.0/5.0 stars **Reviewed by:** Vinayak K. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2025 **What do you like best about CWILL?** Support, ease of implementation, and responsiveness. **What do you dislike about CWILL?** Nothing to be honest! It's a great Shopify app. **What problems is CWILL solving and how is that benefiting you?** Optin popups help me set up very responsive popups for free. This is hands down the best option. ### 16. Good feature **Rating:** 5.0/5.0 stars **Reviewed by:** Yuan F. | /, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about CWILL?** Provide with good feature in shopify, easy to setup, prompt customer support **What do you dislike about CWILL?** If there can be more feature like get discount by signing up, that would be better **What problems is CWILL solving and how is that benefiting you?** Quick reply ### 17. Very helpful team. Great app features. **Rating:** 5.0/5.0 stars **Reviewed by:** Alpha V. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about CWILL?** The quick response time from the team!!! **What do you dislike about CWILL?** There isn't something I dislike about Channelwill **What problems is CWILL solving and how is that benefiting you?** It generates my websites pop-ups. ### 18. Excellent app, seamless functionality, outstanding support, a significant boost in conversion rate! **Rating:** 5.0/5.0 stars **Reviewed by:** Mircea A. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about CWILL?** Outstanding support and excellent functionality! Chanelwill has exceeded my expectations in every way. The app works seamlessly, is easy to use, and has significantly improved my conversion rate. The customer support team is incredibly responsive and helpful, ensuring a smooth experience. Highly recommended for anyone looking to optimize their store! **What do you dislike about CWILL?** Nothing, Everything is just more than perfect. **What problems is CWILL solving and how is that benefiting you?** Chanelwill helps me collect customer email addresses by offering them a promotional code in exchange. This strategy has significantly boosted my conversion rate and improved customer engagement. The app works flawlessly, and the support team is outstanding! ### 19. Great app and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about CWILL?** The customization options are better than my theme's default popup feature. The customer service is extremely professional, friendly, and quick to respond. I had good interactions with Ria and Tessa and both of them were very quick and helpful. The software is easy to implement and create new popups with a good amount of customization. It fits right into my website and I am surprised that there is the option to generate temporary codes as well. Very impressed. **What do you dislike about CWILL?** Nothing in particular. I do wish there was more customization with the fonts and sizing but nothing a request to customer service can't fix. **What problems is CWILL solving and how is that benefiting you?** I need a customizable popup for my website that involves a wheel. ### 20. I love it! Very easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Salena H. | Store owner (I'm responsible for it all), Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about CWILL?** I absolutely love Channelwill so far! I just downloaded it, and the experience has been great! The process wasn't difficult at all. **What do you dislike about CWILL?** I don't have any dislikes about Channelwill. **What problems is CWILL solving and how is that benefiting you?** I downloaded Channelwill for the SPIN TO WIN option to bring in more subscribers and potential customers to the store. ### 21. Halsey is the BEST!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay J. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about CWILL?** What I like most is Halsey's customer service. She guided me through the process and troubleshot all my issues. She was kind & informative. Give this girl a raise!!! **What do you dislike about CWILL?** Thankfully, there is nothing that I dislike so far. **What problems is CWILL solving and how is that benefiting you?** Channelwill is helping me with a popup email form for a website I am working on. ### 22. Ecom Send Pop Up is such a great feature for ecommerce brands **Rating:** 5.0/5.0 stars **Reviewed by:** Jhanvi S. | Independent Website & Branding Consultant , Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2025 **What do you like best about CWILL?** I was one hour away from going live, Ria from ecom send pop up helped me to test my pop up and ensure it was working well before going live. Couldnt have been more grateful! Thank you so much. **What do you dislike about CWILL?** I do not dislike anything about the app! **What problems is CWILL solving and how is that benefiting you?** Its giving my customers pop up discounts. ### 23. Fastest Customer Service Ever + Free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about CWILL?** I;m using EcomSend for my Shopify business and I needed to remove the EcomSend logo. I got Mig in less that 10 seconds of logging my ticket. And removing the logo was free! The app itself is also great and straight forward and I love that it integrates with my store theme. Greta stuff! **What do you dislike about CWILL?** I havent been using it too long so maybe there is a way and I just don't know, but it would be nice to change the text colour. **What problems is CWILL solving and how is that benefiting you?** 'Now I don't have to add the discount codes and other announcements in the announcement bar. It was making it look tacky. ### 24. i am a happy i found this app **Rating:** 5.0/5.0 stars **Reviewed by:** oussama k. | im jobless haha, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about CWILL?** so helpful, the support as fast to respond **What do you dislike about CWILL?** until now there nothing i dislike about Channelwill **What problems is CWILL solving and how is that benefiting you?** it brings me more store subcsribers ### 25. Perfect and free **Rating:** 5.0/5.0 stars **Reviewed by:** kivaraX . | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about CWILL?** Let me remove branding for free and ahd very helpful staff **What do you dislike about CWILL?** I dont mind the customization but i wish it had more options for placement **What problems is CWILL solving and how is that benefiting you?** Email marketing is not as effective, this tools allows for sms marketing which is perfect ### 26. Cooperative & Easy to Understand **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam Y. | Senior Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2024 **What do you like best about CWILL?** The Support team was very cooperative and helped me with all of my query. **What do you dislike about CWILL?** Nothing as of now, But add a feature where a user can add a image and alsoa text overlay **What problems is CWILL solving and how is that benefiting you?** Well I needed a popup for my business and also wanted to match the design of my requirement and it helped me a lot ### 27. Great Support from Ria for EcomSend pop-up workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Sandhya P. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about CWILL?** EcomSend by Channelwill is an excellent pop-up plugin! It’s incredibly easy to create and customize, with a visually appealing design—all at no cost. The support team is prompt and reliable. Special thanks to Ria for her outstanding assistance—she patiently guided me multiple times to ensure the workflow was set up perfectly. Simply awesome! 🙌 **What do you dislike about CWILL?** I liked everything about channelwill. Great plugin **What problems is CWILL solving and how is that benefiting you?** Helped me to create engaging pop-up for lead generation ### 28. Review of support for EcomSend pop-ups **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2025 **What do you like best about CWILL?** Ease of use; customization; technical support. **What do you dislike about CWILL?** I haven't found any dislikes yet...will write again if I discover any. **What problems is CWILL solving and how is that benefiting you?** Customer support promptly answered my question. ### 29. Great Value & Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Dawid R. | ONLINE BUSINESS DEVELOPMENT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about CWILL?** Customer service and seamless help with software branding. **What do you dislike about CWILL?** I didnt dislike anything yet. All my needs were met perfectly. **What problems is CWILL solving and how is that benefiting you?** Implementing newsletter popup. ### 30. Some of the best online support I've ever received! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about CWILL?** One thing I look for when on for any purchases is customer service. This is probably some of the best online support I've ever received. Ria was awsome and helped me out right away! **What do you dislike about CWILL?** Nothing at all. The product works just as I wanted it to. **What problems is CWILL solving and how is that benefiting you?** It helps me promote specials on my site. ### 31. With the best team services **Rating:** 5.0/5.0 stars **Reviewed by:** hanni e. | OP, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about CWILL?** The customer service team is very quick and friendly in their replies, they gave me a lot of advice and were really helpful. And the app is easy to use and everyone can easily change the settings. **What do you dislike about CWILL?** Nothing to complain about. It's all great. **What problems is CWILL solving and how is that benefiting you?** It elevated the conversation rate. ### 32. ChannelWill - EcomSend review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about CWILL?** Customer service at its best! Absolutely five star service! **What do you dislike about CWILL?** Nothing to be honest! They really helped me just for even a minor update that I asked for within seconds! **What problems is CWILL solving and how is that benefiting you?** Popups ### 33. Simple and Nice App for Email Subscriber Popup **Rating:** 5.0/5.0 stars **Reviewed by:** Shamsher K. | Instructor and webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2024 **What do you like best about CWILL?** easy and simple app for popup and best thing is you can configure country rules also **What do you dislike about CWILL?** recommendation of other app in the dashboard **What problems is CWILL solving and how is that benefiting you?** It is helping me popup and email subscriber that has offer coupon feature and also i can choose which country to hide or display in ### 34. EComsend PopUp rating **Rating:** 5.0/5.0 stars **Reviewed by:** Furkan K. | E-Commerce, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about CWILL?** Very good and easy way to generate a newsletter pop-up and display it on the homepage. The support is a 10/10 **What do you dislike about CWILL?** I have nothing to criticise at the moment. I think that EcomSend PopUps is a very good app and an enrichment. **What problems is CWILL solving and how is that benefiting you?** It helps me to generate new customers through discounts ### 35. Ria THE BEST support. **Rating:** 5.0/5.0 stars **Reviewed by:** Nikoloz J. | Jr. Workforce Analyst GE/AM, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about CWILL?** esay to use, create one of the most usefull pop up app that I use on shopify. Best cstomer support and easy to integrate. **What do you dislike about CWILL?** there is no downside, everything worked fine **What problems is CWILL solving and how is that benefiting you?** issues with implementtion to shopify, sending automated messages to the newly subscribed customers. ### 36. Thanks Ria! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2025 **What do you like best about CWILL?** Quick response and solution! Funny GIFs are extras. Thanks Ria! **What do you dislike about CWILL?** Dislike? Only thing I dislike is that they dont sleep to respond very fast. They should sleep some time! **What problems is CWILL solving and how is that benefiting you?** Showign Pop-ups in my store ### 37. Helpful and Friendly Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda S. | Owner/Found of Always Amalfi, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about CWILL?** Their customer service is helpful and friendly. They are willing to help with any questions you may have. **What do you dislike about CWILL?** I don't have any complaints. I've had a positive experience so far. **What problems is CWILL solving and how is that benefiting you?** They helped me link my Shopify discount code to the EcomSend email subscriber pop up. ### 38. Thank you **Rating:** 5.0/5.0 stars **Reviewed by:** Neha N. | developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about CWILL?** 24/7 support, friendly staff, easy to use. **What do you dislike about CWILL?** There are fewer customizations like styling, placement of coupon code, etc. **What problems is CWILL solving and how is that benefiting you?** Some quesries ### 39. Ecomsend Popups for Shopify **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about CWILL?** I used Channelwill's "Ecomsend Popups" shopify add-on. It is completely free and functions just as advertised! It allows me to prompt users with an email sign-up page and provide them with a discount if they do so. Support is very helpful and quick to respond. **What do you dislike about CWILL?** There is nothing bad that I have found about Channelwil. I only used one of their apps and it functions perfectly. **What problems is CWILL solving and how is that benefiting you?** It allows me to create email sign-up popups on my Shopify store. ### 40. Great experience with the product and the customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua H. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about CWILL?** Quick responding customer service, great product! **What do you dislike about CWILL?** So far no negative experience with it. I'm satisfied. **What problems is CWILL solving and how is that benefiting you?** Shopify store popups - [View CWILL pricing details and edition comparison](https://www.g2.com/products/cwill/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+00%3A21%3A33+-0500&secure%5Bsession_id%5D=35f1d941-356e-43fc-a24f-9606eff43efc&secure%5Btoken%5D=1f301a162882386dd4fc321eada599c9b5af2f83f20cdce7347d9fd8ae02a916&format=llm_user) ## CWILL Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) ## CWILL Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top CWILL Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,843 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (886 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (603 reviews)