CWILL Pop-Up & Email Marketing Reviews & Product Details

Great customer support and a team that truly cares!

I've been using Sendwill for quite some time, and I really appreciate the customer support experience.

I recently reached out with a question about upgrading my plan, and Mia was incredibly kind, helpful, and understanding. She took my concerns seriously and generously extended my free trial, giving me more time to explore the features before making a decision.

It's refreshing to receive such thoughtful and attentive support. Thank you, Mia, for making the experience so positive! Review collected by and hosted on G2.com.

One area that could be improved is the pricing and branding flexibility. Some customization options, such as removing the app's branding, require upgrading to a paid plan, and the pricing has increased over time. However, the customer support team has been very helpful and accommodating. Review collected by and hosted on G2.com.

I appreciate that SendWILL is fully automated, which helps reduce a lot of my work pressure by automatically posting emails to new subscribers of my online store. The customer service is very nice with fast responses. I find it helpful for regularly communicating with my clients, sending them the latest products and holiday discounts. SendWILL also provides corresponding guidance for beginners, so the setup doesn't take too much time. Review collected by and hosted on G2.com.

I think there are too many functions, I need some time to adapt. And the most, No Chinese version hahaha. Review collected by and hosted on G2.com.

It's free which is amazing as it is a fully built and capable product. It converts a lot of customers for our shopify store that would otherwise drop off. It's simple and easy to use. Review collected by and hosted on G2.com.

So far it has ticked all the boxes (understanding that it is free) Review collected by and hosted on G2.com.

I find SendWILL very easy to use, especially for email marketing. It helps me collect customer emails via pop-up and send emails to them. I'm quite impressed with its automation flow, which allows me to send automated messages to customers based on a script. The initial setup was also very easy, which was a plus for me. Review collected by and hosted on G2.com.

I think SendWILL could be even better by increasing the flow automation. Review collected by and hosted on G2.com.

The support is incredibly kind, speed with courtesy and accuracy.

The offer it very larger than the initial module you can buy, for a very well placed price and with a strong integration while remaining simple to implement (Shopify). Review collected by and hosted on G2.com.

A very very few UI unclear settings but very few Review collected by and hosted on G2.com.

The support is helpful, and the product and ecosystem are easy to use. Review collected by and hosted on G2.com.

Nothing to add as of now, since they’ve been very transparent. Review collected by and hosted on G2.com.

I like that SendWILL has made our email process reliable and organized. It's easy to use and user-friendly. The initial setup was very easy and smooth, and Amelia was really helpful with an issue I was having. Review collected by and hosted on G2.com.

Nothing so far Review collected by and hosted on G2.com.

I like the customizable settings pop-up content and personalized appearance of SendWILL, as well as the collection of subscription data. By using SendWILL's sidebar widget, we can allow interested customers to choose to subscribe on their own, without affecting those who do not wish to subscribe, which is very helpful. Additionally, with Ria's help, we achieved the ideal display effect for the appearance of the sidebar widget. Moreover, the initial setup process of SendWILL is quite easy. Review collected by and hosted on G2.com.

I think the display position of the sidebar widget can be set to a custom adjustable position, which would be more suitable for different store templates to display without obstructing the products. Review collected by and hosted on G2.com.