We love being able to set up individual Waiting Rooms with countdowns for all on sales, and then the random allocation into the queue, preventing people from sitting on a page waiting for an event to go on sale. A huge benefit of protecting individual on sales is that if customers are not booking for an event just on sale they can book as normal and not be impacted by other events going on sale. Review collected by and hosted on G2.com.

We are very happy with Crowdhandler. Only comment would be to improve the historical reporting at present once you remove an old WR you lose the stats (but can be downloaded before you delete) Review collected by and hosted on G2.com.

We were looking for an easy solution to handle the traffic on our bookingdays. CrowdHandler does the task effortlessly!!

Although we only need this a couple of days in a year, the flexible payment system makes it affordable to give us an enterprise grade solution. Review collected by and hosted on G2.com.

Maybe a portal to followup on support tickets, although we always receive good support...an overview can be handy...maybe i did not find it?

The need to register a creditcard...our finance dep. does not like that. Review collected by and hosted on G2.com.

We use Wordpress so was very easy to implement. The room was easy to configure as we were keeping things simple. Review collected by and hosted on G2.com.

Cant find any negatives , all smooth sailing so far ! And as we say in Scouting , no kinks in our knots! I would say though to remember to switch your room on ! Review collected by and hosted on G2.com.

We only have 1 day a year that we need such a tool and CrowdHandler offers good monthly packages so we can decide per year which suits best. Easy to use and straight forward plug-in for WordPress allowed us to have CrowdHandler up and running in less than an hour. Review collected by and hosted on G2.com.

It would be nice if some of the functionalities will become available as addons for the cheaper plans, we don't need the number of users in the queue of the bigger packages but the priority access option would be nice to buy as an addon. Review collected by and hosted on G2.com.

Immediately began to act in a situation where the hosting failed. It did exceptionally well, without any problem coped with a huge load. I recommend it to anyone who expects a sudden influx of users on the site. Review collected by and hosted on G2.com.

Nothing to be honest. Everything was as I expected to be. Review collected by and hosted on G2.com.

It made queue managing really simple, and the customer service was prompt and useful Review collected by and hosted on G2.com.

All limitations are due to AWS, the service in itself is really good Review collected by and hosted on G2.com.

The system handled our traffic spike perfectly during our annual, preventing it from crashing as it normally does. This was the first sale in 5+ years that did not crash our site, all thanks to CrowdHandler. We had a few questions during the installation and setup process, and tickets submitted to Crowdhandler were dealt with extremely quickly. After our sale, their tech team even reached out to check in on things, and to make sure the sale ran smoothly. Review collected by and hosted on G2.com.

Initially, I thought the price was pretty high, considering I only really needed to use it for about 2 hours total. However, after pricing it against other competitors, I found them to be one of the most affordable options! Review collected by and hosted on G2.com.

Firstly - I dont write reviews - but I felt compelled as this service saved us a fortune . We setup a website to handle a match between Care Homes and Volunteers to get gifts for residents of the homes . Our web hosting company wanted to charge me €150 for one day to increase Server resources to handle the incoming traffic we might get during some Media coverage spikes. I work in Enterprise Operations for a multi national , so was familar with IT and what we needed to do . Id used Queue systems for booking in the past but wasnt sure how to implement one. We have a WordPress site and found that CrowdHandler had a plugin - job done! Review collected by and hosted on G2.com.

It wasnt clear to me initially that I needed to switch on my "room" to handle incoming visitors - If i read the manual might have spotted it :) Not a lot to dislike.. Review collected by and hosted on G2.com.

the price was lightyears more affordable than most competitors Review collected by and hosted on G2.com.

a little complicated to understand but nothing stopping, support was great Review collected by and hosted on G2.com.

Needed help getting a waiting room up in a very limited time due to our site crashing when we launched a sale. Customer support was incredibly helpful and super fast to help me out. They got our waiting room setup and running FAST. Support from multiple agents and the tech team when I ran into issues, could not be happier with the customer service. Review collected by and hosted on G2.com.

Had a small issue getting setup initially with the payment portal, but this was quickly handled by customer support. Review collected by and hosted on G2.com.