CrowdHandler Reviews (35)

Reviews

CrowdHandler Reviews (35)

4.9
36 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent support, highlighting how it effectively manages high traffic spikes without causing site crashes. Many appreciate the quick setup and reliable performance during critical sales events, making it a valuable tool for maintaining site stability. A common limitation noted is the need for HTML experience to fully customize waiting room templates.
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Jan .
J
Jan .
Chairman
Small-Business (50 or fewer emp.)
"Perfect Solution for Managing High Traffic Spikes"
5/5
What do you like best about CrowdHandler?

CrowdHandler is perfect solution for companies that struggle with high traffic spikes! Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

I can't find any bad sides of this software. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great support and handling traffic"
5/5
What do you like best about CrowdHandler?

CrowdHandler was very useful for our product launch, so we don't lost customer because of too much traffic for our site. The support is very helpful if there are any problems with setup or some question. I can recommend CrowdHandler! Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

It took me some time to set up (incl. the custom template), but support was quick to help.

I would prefer like daywise pricing instead of (or in addition) monthly. We would use it more often for small products launches if we can pay daily (the high traffic is only a few hours after launching the product, so paying the whole month is too much for us). Review collected by and hosted on G2.com.

Emmanuel C.
EC
Emmanuel C.
Startup Founder/CEO
Small-Business (50 or fewer emp.)
"Cost-Effective and Reliable: CrowdHandler Optimized Our Website Traffic Seamlessly"
5/5
What do you like best about CrowdHandler?

What I like best about CrowdHandler is how easy it is to deploy while being incredibly effective. It took minimal setup time, and the results in managing our website traffic were immediate. It’s a straightforward solution that delivers exactly what we need without any hassle. Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

There’s honestly nothing I dislike about CrowdHandler. It has been seamless and effective, meeting all our expectations without any issues. Review collected by and hosted on G2.com.

Hannah B.
HB
Hannah B.
Senior Product Owner
Mid-Market (51-1000 emp.)
"Great support from CrowdHandler"
4.5/5
What do you like best about CrowdHandler?

The ease of setting up a queue to protect our website during busy traffic spikes. Plus knowing the queue will adapt to support the volume of customers hitting the site with minimal user intervention required. We have busy onsales most weeks of the year, so it was well used and tested platform. Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

Not being able to take it forward with our new website - thank you for all the support over the past few years! Review collected by and hosted on G2.com.

CG
Chetan G.
Sr. Software Developer
Small-Business (50 or fewer emp.)
"My Experience with CrowdHandler Amazing!"
5/5
What do you like best about CrowdHandler?

The most helpful aspect of CrowdHandler is its ability to efficiently manage and organize large groups of people. It can help with crowd control, event planning.

Additionally, the platform can provide real-time data and insights to help organizers make informed decisions and ensure a smooth and successful event. Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

Nothing any downsides of the crowdhandler to use. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"The best tool for your website and excellent support"
5/5
What do you like best about CrowdHandler?

The support team and the ease of implementing the tool is so easy and so efficient. Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

For what they offer everything is fine, everything in my experience is really good Review collected by and hosted on G2.com.

AK
Agnes K.
Small-Business (50 or fewer emp.)
"CrowdHandler expertly and seamlessly assisted our Box Office opening for the 5th consecutive year."
5/5
What do you like best about CrowdHandler?

Personalized attention was 100%.

The platform is very easy/friendly to use.

Immediate response for customer support, before, during and after engaging CrowdHandler on our annual peak traffic days; the support always went above and beyond the help I needed. Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

Each year that we have engaged CrowdHandler, their product has been improved over the last year, eliminating any minor concerns from the past experience. This year I was not able to engage the waiting room at the most ideal time, but that may have been due to my not setting it up correctly. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Great way to deal with high volume website spikes!"
5/5
What do you like best about CrowdHandler?

Great platform that has helped us deal with big spikes in traffic during our high volume sales day! Solved all of the issues that we used to have on website, payment gateway and API failure Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

Nothing, so far there haven't been any issues. Looking forward to putting it further to the test Review collected by and hosted on G2.com.

JR
Jason R.
Mid-Market (51-1000 emp.)
"A great waiting room solution for our on-sales"
5/5
What do you like best about CrowdHandler?

Great customer service and support: the team are very responsible with regards to questions about optimium set-up during our planning stages. This has been especially helpful as we've recently transitioned from one e-commerce website to another, and needed to run multiple stages of testing.

Robust product: The CrowdHandler product has behaved exactly as anticipated during our big on-sales. AutoTune is a great feature, that helps to further optimise ingress rate based on site performance.

Handling traffic spikes and high customer website demand used to be a headache, but CrowdHandler has helped to create certainty and minimise any downtime during these crucial periods. Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

HTML experience is required to fully customise the look of our waiting room. Otherwise, nothing else! Review collected by and hosted on G2.com.

Verified User in Events Services
EE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Easy to setup queueing tech which can be scaled up and down quickly to meet requirements"
5/5
What do you like best about CrowdHandler?

We work with some of the world's largest entertainment brands and often have to deal with high-volume ticket on-sales. CrowdHandler allows us to build fully branded queues and scale up the capacity and throughput to match the requirements. Installing on the websites is easy with just a few lines of JS. Customer support is rarely required as it all works from the dashboard but all our interactions have been great when required. Review collected by and hosted on G2.com.

What do you dislike about CrowdHandler?

No downsides, we're big fans of this product. Review collected by and hosted on G2.com.