Review from ITS

We partnered with CrowdComms for our annual conference and our customer roadshow and the experience was exceptional from start to finish. The platform delivered everything we needed to run a smooth and professional series of events and the level of service we received made a genuine difference.

The CrowdComms team took the time to understand our objectives and supported us through every stage of planning and delivery. Their guidance on registration, agenda design, session setup and onsite logistics helped us create a seamless experience for our delegates. Nothing was ever too much trouble and the response times were consistently fast.

Onsite support was excellent and our team felt fully supported throughout. Check in was quick and reliable and the event app received very positive feedback from our attendees. It gave us a powerful way to share content, drive engagement and keep communication clear during both the conference and the roadshow.

What stood out most was the professionalism and the people. CrowdComms genuinely felt like an extension of our team. Their knowledge, attention to detail and proactive approach meant we could focus on our content while knowing our technology was fully taken care of.

We would happily recommend CrowdComms to any organisation looking to deliver high quality events with a strong and dependable partner. Review collected by and hosted on G2.com.

My experience with CrowdsComms has been entirely positive. Review collected by and hosted on G2.com.

The team are always so responsive and quick to help. Nothing is too much of an ask for them. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. The product meets our needs really well, and we consistently get great feedback from our delegates on using the app and on the badge printing. There may be a few feature requirements we could make more use of, or would like to see developed further, but I know the team is constantly working on improvements on their end. Review collected by and hosted on G2.com.

The communication in the lead up to the event was brilliant. Any questions I had were always answered in a timely manor and Florence was very proactive with conversations and action points. Review collected by and hosted on G2.com.

On the day i believe there was a bit of miscommunication as all the data i uploaded in the few days before the event were not taken into account on the day. There were updated exhibitor information that was not included that caused lots of changes on the day. This also affected attendees as lots of additions were not included on the system that slowed registration and also meant that they didn't have email address for the scanning system for exhibitors. Review collected by and hosted on G2.com.

The system is easy to use and the team are very helpful. It also has a range of capabilities that are super useful for events. Review collected by and hosted on G2.com.

Nothing! In my opinion it is a great platform Review collected by and hosted on G2.com.

I really like how CrowdComms significantly enhanced the overall delegate experience. The app is clean and user-friendly, making it easy for attendees to access key information such as the agenda, speaker profiles, session details, and venue logistics. I also appreciate the ability for attendees to access this information in real time. Overall, it was great and I found the initial setup to be very easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

Approachable, friendly, professional, always innovating Review collected by and hosted on G2.com.

the design can feel a little stale after using CC for several years Review collected by and hosted on G2.com.

Flexibility in the systems allows for a lot of customisation, enabling a good experience for many types of events and needs. Very responsive development team that are always looking to make improvements, they have taken on our feedback over the years and we have seen very impactful changes in the system. Review collected by and hosted on G2.com.

You can't export bounceback information from email blasts and there are some limitations on filtering within the email function Review collected by and hosted on G2.com.

Friendly and knowledgeable team. On-site badge printing looks very professional and delegates also love it Review collected by and hosted on G2.com.

As a repeat customer, sometimes the pricing can be inconsistent and hidden costs that weren't there the first time we used them. Review collected by and hosted on G2.com.

The app itself is easy to set up on your own, but you’re also given the option of having CrowdComms staff assist if needed. There’s a wide range of elements you can include within the app to suit many different event types, and you can keep it as simple or make it as complex as you require. Review collected by and hosted on G2.com.

CrowsComms is priced slightly higher than some other apps; however, the customer service more than makes up for it. Review collected by and hosted on G2.com.

It's very easy to set up the app from scratch and doesn't overwhelm you with too many options or modules. It has everything we need for our events. Review collected by and hosted on G2.com.

Whether it's an issue with us or the app, I find the process of adding the Q & A links and polling links for our AV team a bit long-winded. We've had issues with the polls not showing but again, might be an AV problem, not the app. Review collected by and hosted on G2.com.