CrashPlan Platform Reviews (269)

Reviews

CrashPlan Platform Reviews (269)

4.9
269 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and robust security features, making it a reliable choice for data protection and backup. The intuitive interface allows even less experienced users to navigate the software effectively, while the strong encryption ensures data safety. However, some users note that the restoration process can be time-consuming.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Nikhil P.
NP
Nikhil P.
Administrator
Mid-Market (51-1000 emp.)
"Reliable Endpoint and Microsoft 365 Backup Solution"
5/5
What do you like best about CrashPlan Platform?

We have been using CrashPlan Platform to protect endpoint devices and Microsoft 365 data in our organization. One feature I use regularly is restoring PST data for users who accidentally delete or lose emails. The cloud-to-cloud backup for Microsoft 365 is straightforward to configure, and the management console makes it easy to monitor backup status. During a few restore requests, the support team responded quickly and helped us complete the recovery successfully. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

The initial backup for devices with large amounts of data can take longer than expected. I would also like to see more detailed reporting and additional filtering options in the management dashboard to make troubleshooting easier. Review collected by and hosted on G2.com.

SG
Subhojit G.
Administrator
Mid-Market (51-1000 emp.)
"Consistent Endpoint Protection and Data Recovery"
5/5
What do you like best about CrashPlan Platform?

We use CrashPlan Platform to protect endpoint devices across our organization. The automatic backup process runs reliably, and the file version history makes it easy to recover previous versions when files are accidentally overwritten or deleted. The point-in-time restore feature has helped us recover data quickly without affecting other files, and the management console is straightforward to use for daily administration. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Overall, I have had a positive experience with CrashPlan Platform. The product has been reliable, and I have not encountered any significant issues during day-to-day use. Review collected by and hosted on G2.com.

DS
Dhivagar S.
Administrator
Mid-Market (51-1000 emp.)
"Strong Backup and Version Recovery for Business Data"
5/5
What do you like best about CrashPlan Platform?

CrashPlan Platform provides reliable file versioning, point-in-time recovery, and in-place restore capabilities that make recovering user data simple. The backup process is fast, supports multiple file types, and the management console is straightforward for daily administration. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Better visibility into product updates would improve the overall experience. Review collected by and hosted on G2.com.

KS
Kevin S.
IT Head
Enterprise (> 1000 emp.)
"Best Solution for SharePoint and OneDrive Archiving—Big Storage Cost Savings"
5/5
What do you like best about CrashPlan Platform?

Best solution for SharePoint and OneDrive archiving. It helped us save on storage costs on our Microsoft bill. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

We had a few issues initially with the software, but the support team has been very responsive. Koti, in particular, helped us a lot in addressing and resolving all of our concerns. Review collected by and hosted on G2.com.

LG
Luke G.
IT Director
Mid-Market (51-1000 emp.)
"Easy Cloud Backups, But Multi-File Restore Needs Improvement"
3.5/5
What do you like best about CrashPlan Platform?

Relatively easy to setup and does a good job of archiving and backing up data from our cloud environments. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Users get frustrated with the "capacity savings" restore ability limited to each individual file, no clear option to restore multiple files at once. Review collected by and hosted on G2.com.

AB
Ashish B.
Cloud Administrator
Mid-Market (51-1000 emp.)
"Fast Exchange & OneDrive Backups with Industry-Leading Archiving"
5/5
What do you like best about CrashPlan Platform?

Backup of Recoverable items from exchange and backing large voulmes of OneDrive data with very fast backup speeds are one of the unique features which we liked best about platform, Archiving solution of the product is also quite unique and is the best in industry Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

We have been using the product from last 1 year and when ever we had any minor issues support team had helped us immediately by getting on call with I appreciate the support team a lot. Review collected by and hosted on G2.com.

DS
Dharmaraj S.
IT - Manager
Enterprise (> 1000 emp.)
"Trusted Solution for Endpoint & M365 Backups"
5/5
What do you like best about CrashPlan Platform?

user-friendly interface, stable performance, and minimal maintenance effort make it efficient for daily administration and monitoring. Good customer support. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

So far, we have not come across any negative points. Everything is working really well without any issues. Review collected by and hosted on G2.com.

AP
Anil p.
Cloud Support Admin
Mid-Market (51-1000 emp.)
"Game-Changer for Lightning-Fast OneDrive Backups"
5/5
What do you like best about CrashPlan Platform?

The shift towards Advanced platform proved as a game changer for our OneDrive backups we were able to backup huge amount of data with in very short span the backups are of lightning speed and it suits perfectly for our use case. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

Reporting can be bit detailed apart from that we didnt have any major issues with the platform, The support team is top notch and they always support us when ever we require them. Review collected by and hosted on G2.com.

HB
hrishikesh b.
Enterprise (> 1000 emp.)
"Lighting Fast Backup Solution with Improvement Potential"
5/5
What do you like best about CrashPlan Platform?

I use CrashPlan Platform for M365 backup, including our email, OneDrive, and SharePoint. I find it to be an amazing solution with lightning-speed backups compared to earlier versions. The ability to do fast backups and restores is invaluable, as it minimizes downtime when a user mailbox or OneDrive is lost or crashes, and helps us get them up and running quickly. Additionally, the setup went live in less than a week, which was really efficient. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

The release notes part when there are new releases, the communication to customers can be improved. Also, there is no proper documentation. Review collected by and hosted on G2.com.

Krishnan A.
KA
Krishnan A.
Chief Information Office
Enterprise (> 1000 emp.)
"Perfect Solution for SharePoint Archiving and Storage Savings"
5/5
What do you like best about CrashPlan Platform?

Best solution for SharePoint storage savings. It has helped us keep our Microsoft SharePoint storage in check, and the archiving solution design is perfect and well-suited to our use case. Review collected by and hosted on G2.com.

What do you dislike about CrashPlan Platform?

None as of now, The support team is quite responsive and they help us when ever we require any support. Review collected by and hosted on G2.com.