---
title: CrashPlan Platform Reviews
meta_title: 'CrashPlan Platform Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 269 reviews by the users' company size, role or industry
  to find out how CrashPlan Platform works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 269
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---

# CrashPlan Platform Reviews
**Vendor:** CrashPlan  
**Category:** [Online Backup Software](https://www.g2.com/categories/online-backup)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 269
## About CrashPlan Platform
CrashPlan Platform securely, efficiently, and comprehensively backs up files and emails in Microsoft Exchange Online, SharePoint, OneDrive, Gmail, and Google Drive without user action or time-consuming IT intervention. Flexible infrastructure, deployment, management, and restore options allow organizations to back up SaaS data at scale within budget and human resource constraints.



## CrashPlan Platform Pros & Cons
**What users like:**

- Users value the **excellent backup frequency** of CrashPlan Platform, ensuring effective and timely data protection. (100 reviews)
- Users appreciate the **ease of use** of CrashPlan Platform, highlighting its user-friendly dashboard and seamless integration. (72 reviews)
- Users commend the **high security level** of CrashPlan Platform, ensuring protection for sensitive data at all times. (61 reviews)
- Users value the **responsive customer support** of CrashPlan Platform, noting quick turnarounds and effective assistance. (50 reviews)
- Users value the **robust reporting system** of CrashPlan Platform, providing assurance through real-time updates and detailed insights. (37 reviews)
- Users appreciate the **flexibility and security features** of CrashPlan for SaaS, enhancing backup efficiency and accessibility. (32 reviews)
- Product Quality (29 reviews)
- Affordable (25 reviews)
- Dashboard Usability (25 reviews)
- Time-saving (22 reviews)

**What users dislike:**

- Users suggest **improvement needed** for log fetching and report accuracy to enhance troubleshooting efficiency. (10 reviews)
- Users find **reporting poor** due to mismatched data and slow restore progress, complicating their experience. (8 reviews)
- Users experience **restoration issues** , with longer restore times affecting efficiency, though support effectively assists during hiccups. (6 reviews)
- Users experience **slow performance** with portal loading and backups, especially on older hardware, affecting usability. (6 reviews)
- Users experience **backup issues** that can cause confusion and slowdowns, particularly on older hardware. (4 reviews)
- Delay Issues (4 reviews)
- Search Functionality (3 reviews)
- Difficult Navigation (2 reviews)
- Manual Processes (2 reviews)
- Poor Customer Support (2 reviews)


## CrashPlan Platform Discussions
  - [What is BluVault used for?](https://www.g2.com/discussions/what-is-bluvault-used-for) - 1 comment

- [View CrashPlan Platform pricing details and edition comparison](https://www.g2.com/products/crashplan-platform/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-07-19+20%3A48%3A07+-0500&secure%5Bsession_id%5D=611e0d63-3f0f-4fac-bf76-d63394cd9599&secure%5Btoken%5D=2991330865fd9ce12ba86d67be50bc67dfcdc384a00df3486693a4da87ddfb3e&format=llm_user)

## CrashPlan Platform Features
**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning
- Mobile Backup Application

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Functionality**
- Data Backup
- Backup Automation
- Integration
- Diverse Database Handling

**Data Protection**
- Data Masking
- Data Encryption/Security
- Data loss Prevention
- Anomoly Detection
- Sensitive Data Compliance

**Solution Provision**
- Off-Site Data Storage

**Agentic AI - Google Workspace Administration**
- Autonomous Task Execution
- Cross-system Integration

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Compatibility **
- Storage Formats

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Admin**
- Backup Management

**Analysis**
- User Analytics

**Management**
- Solution Integration
- Real-Time Analytics

**Security**
- Data Security
- Data loss Prevention

**Reporting**
- Documentation
- Alerts/Notifications

**Management**
- Security Standards
- Encrypted Storage

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Administration**
- Auditing
- Data Discovery
- Access Control

**Identity**
- SSO
- Governance
- User Analytics

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - SaaS Backup**
- Decision Making

## Top CrashPlan Platform Alternatives
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (727 reviews)
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (682 reviews)
  - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) - 4.2/5.0 (440 reviews)