cPanel Pros and Cons: Top 5 Advantages and Disadvantages

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Generated from real user reviews

Users find cPanel to be super easy to use, making website management accessible for beginners and experienced users alike. (31 mentions)

Users value the intuitive user interface of cPanel, facilitating easy management of various hosting aspects. (18 mentions)

Users find cPanel's easy setup ideal for seamless hosting management and efficient website deployment. (12 mentions)

Users value the centralized management of cPanel, which simplifies tasks like domain management and SSL handling. (8 mentions)

Users find cPanel's user-friendly interface intuitive and accessible, making website management straightforward for all skill levels. (7 mentions)

Users find cPanel to be increasingly expensive, especially as costs rise with more accounts and storage upgrades. (9 mentions)

Users are frustrated with the high pricing and licensing model, which complicates affordability for agencies and resellers. (6 mentions)

Users find the high cost of cPanel difficult to justify as expenses increase with more accounts and upgrades. (5 mentions)

Users find cPanel's expensive pricing challenging, especially as costs increase with more accounts and limited alternatives. (4 mentions)

Users are concerned about the high pricing of cPanel, which continues to rise, impacting affordability and justifiability. (4 mentions)

5 Pros or Advantages of cPanel

1. Ease of Use

Users find cPanel to be super easy to use, making website management accessible for beginners and experienced users alike.

See 31 mentions

See Related User Reviews

Orlando M.

Small-Business (50 or fewer emp.)

4.0/5

"cPanel’s Robust Feature Set Handles Everything I Need"

What do you like about cPanel?

cPanel offers a wide range of functionalities. I have been using cPanel on my website servers for over a decade and have not had any issues accomplish

Anna J.

Small-Business (50 or fewer emp.)

5.0/5

"Super Easy Hosting and a Great Website Panel"

What do you like about cPanel?

super easy hosting, chosen it several times for my clients webside panel

2. User Interface

Users value the intuitive user interface of cPanel, facilitating easy management of various hosting aspects.

See 18 mentions

See Related User Reviews

Anna J.

Small-Business (50 or fewer emp.)

5.0/5

"Super Easy Hosting and a Great Website Panel"

What do you like about cPanel?

super easy hosting, chosen it several times for my clients webside panel

Justine B.

Small-Business (50 or fewer emp.)

4.5/5

"Centralized Management, Simplifies Hosting Tasks"

What do you like about cPanel?

I use cPanel to host client websites and emails, and I like that it balances ease of use with real depth. It offers intuitive, centralized management

3. Easy Setup

Users find cPanel's easy setup ideal for seamless hosting management and efficient website deployment.

See 12 mentions

See Related User Reviews

Justine B.

Small-Business (50 or fewer emp.)

4.5/5

"Centralized Management, Simplifies Hosting Tasks"

What do you like about cPanel?

I use cPanel to host client websites and emails, and I like that it balances ease of use with real depth. It offers intuitive, centralized management

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Robust Hosting with Easy Setup, Lacks Modern Tech Support"

What do you like about cPanel?

I like that cPanel is very easy to set up and straightforward to use. It handles multiple domains and private email hosting efficiently. It's a robust

4. Control Panel

Users value the centralized management of cPanel, which simplifies tasks like domain management and SSL handling.

See 8 mentions

See Related User Reviews

Orlando M.

Small-Business (50 or fewer emp.)

4.0/5

"cPanel’s Robust Feature Set Handles Everything I Need"

What do you like about cPanel?

cPanel offers a wide range of functionalities. I have been using cPanel on my website servers for over a decade and have not had any issues accomplish

Anna J.

Small-Business (50 or fewer emp.)

5.0/5

"Super Easy Hosting and a Great Website Panel"

What do you like about cPanel?

super easy hosting, chosen it several times for my clients webside panel

5. User-Friendly

Users find cPanel's user-friendly interface intuitive and accessible, making website management straightforward for all skill levels.

See 7 mentions

See Related User Reviews

Justine B.

Small-Business (50 or fewer emp.)

4.5/5

"Centralized Management, Simplifies Hosting Tasks"

What do you like about cPanel?

I use cPanel to host client websites and emails, and I like that it balances ease of use with real depth. It offers intuitive, centralized management

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you like about cPanel?

I appreciate how user-friendly all the tools are, and I find that every feature necessary for optimizing my website and ensuring my server runs smooth

5 Cons or Disadvantages of cPanel

1. Expensive

Users find cPanel to be increasingly expensive, especially as costs rise with more accounts and storage upgrades.

See 9 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you dislike about cPanel?

The cost can add up, particularly when you run out of storage and you need an upgrade.

2. Pricing Issues

Users are frustrated with the high pricing and licensing model, which complicates affordability for agencies and resellers.

See 6 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you dislike about cPanel?

The cost can add up, particularly when you run out of storage and you need an upgrade.

3. High Cost

Users find the high cost of cPanel difficult to justify as expenses increase with more accounts and upgrades.

See 5 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you dislike about cPanel?

The cost can add up, particularly when you run out of storage and you need an upgrade.

4. Expensive Pricing

Users find cPanel's expensive pricing challenging, especially as costs increase with more accounts and limited alternatives.

See 4 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Cindy B.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Website Management for All Skill Levels"

What do you dislike about cPanel?

Over the years, cPanel has grown increasingly expensive. Additionally, if it is not set up correctly or if updates are ignored, websites may be left e

5. High Pricing

Users are concerned about the high pricing of cPanel, which continues to rise, impacting affordability and justifiability.

See 4 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Mureed a.

Small-Business (50 or fewer emp.)

4.0/5

"Feature-Rich and Widely Supported, But Pricey and Lacks Some Backup Options"

What do you dislike about cPanel?

The price is very high in comparison with alternatives, and cPanel company keeps raising their prices. There is no backup solutions for popular cloud

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Ben B.

Sr. Manager, Digital Marketing and Demand Generation

Small-Business (50 or fewer emp.)

1/19/2023

"Easy Hosting Management"

4.5/5

What do you like best about cPanel?

cPanel makes it easy to manage all the options across my hosting account. From email to backups, security to files, it provides quick and simple ways to do nearly everything. It's well integrated with add-on functions and 3rd party tools, and as a common platform used by countless hosting providers, it's nice to have a familiar layout across them all. Options and utilities are laid out in categories that make sense, further making it quick and easy to find what you want and make the updates required. It's an all-around great platform for anyone managing hosting. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The look and feel can sometimes feel a bit dated. Functionality is most important here, but the UX could use a refresh to make it feel more modern. It'd also make the hosting feel higher-end and more polished. Some of that may be due to hosting providers not applying the latest updates or offering much in the way of theme options, but it'd be nice to see it modernized across the board. Review collected by and hosted on G2.com.

Luisana R.

Small-Business (50 or fewer emp.)

6/15/2023

"Manage server."

5/5

What do you like best about cPanel?

cPanel is the best option to remotely install and control servers, create websites, editors, scripts, email, controlled access, disk space management, terminal management, SSH and many more guaranteed services. Guaranteed SSL of cPanel for all required websites and database management with integrated open source services. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

cPanel has options and performance issues when working in conjunction with other unlisted applications, this causes problems on my server. Review collected by and hosted on G2.com.

Anmol G.

Ops manager

Mid-Market (51-1000 emp.)

2/15/2023

"Simplified Management of Hosting"

4.5/5

What do you like best about cPanel?

With cPanel, managing every aspect of my hosting account is effortless. Whether it's handling email, backups, security, or files, cPanel offers fast and uncomplicated ways to accomplish almost anything. Its seamless integration with third-party tools and add-on functions, combined with its wide use across various hosting providers, ensures a familiar interface. The categorized layout of options and utilities makes finding what you need and making necessary updates even more straightforward. Overall, cPanel is an exceptional platform for anyone in charge of hosting management. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

While functionality is paramount, the appearance of the interface can occasionally appear outdated. Updating the user experience to have a more contemporary feel would elevate the hosting's overall quality and refinement. Some hosting providers may be at fault for not implementing the most recent updates or providing theme choices, resulting in a less modernized look. Nonetheless, a comprehensive modernization would be appreciated. Review collected by and hosted on G2.com.

Verified User in Online Media

Small-Business (50 or fewer emp.)

1/6/2023

"Powerful Tools and very easy to use"

5/5

What do you like best about cPanel?

cPanel has an amazing catalog of features, and its interface is divided very well into particular branches (Security, E-Mail, Domain, DNS, etc.), which makes it very easy to use and understand. From one place, without any more clicks, I can guide to everything my domain and website affects. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Actually nothing. I never had a single issue navigating through cPanel, finding settings or change things accordingly to my needs. The only thing I could possibly think of would possibly a redesign in the near future to make it look a little bit more modern. Review collected by and hosted on G2.com.

Eulises A.

CEO

Small-Business (50 or fewer emp.)

3/14/2023

"very popular and complete"

4/5

What do you like best about cPanel?

Being the most popular panel, there is a lot of information and tutorials on the internet; as well as that it is very complete in the options it offers. If you want to resell hosting, it can also be easily customized with your brand. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Being a well-known system, there is also a lot of hacker behind it trying to violate some function and access your system. With so many features, it consumes more resources than other lighter control panels. Review collected by and hosted on G2.com.

Ashrafujjaman B.

CEO & Project Manager

Small-Business (50 or fewer emp.)

11/21/2022

"The Heart of Web Development Process"

5/5

What do you like best about cPanel?

The tools they provide help a lot of people. I always appreciate the accuracy and the information provided by the Cpanel. They are the best among the competitors. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Cpanel needs to work with the user interface. The user interface should be more modern and attractive, like other competitors in the market. They have done some excellent work with the add-ons; that's cool. Review collected by and hosted on G2.com.

PintRaj K.

web developer

E-Learning

Small-Business (50 or fewer emp.)

Originally submitted 6/14/2022

"A bit expensive"

3.5/5

What do you like best about cPanel?

C Panel is the place From where you can access all of your websites details. You can make appropriate changes as per your requirement like word press installation, domains addon, adding themes, plugins and all other websites required details. c panel act as back office for your website. If you want to learn all c panel features and how to use it, just go to YouTube and search for c panel tutorials. you will find plenty of YouTube videos explaining how to use c panel in brief. just follow all the video tutorials properly. You can easily become c panel expert within few weeks. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The major dislike is pricing, I have been using the cpanel since 2012 and then it was 20$ per server and for unlimited accounts. They keep changing the pricing of cpanel such that most of the customers are choosing the other panel instead of cpanel like plesk , cwp, directadmin Review collected by and hosted on G2.com.

Aayushi S.

Chief Product Officer

Small-Business (50 or fewer emp.)

9/6/2022

"Best hosting software"

4.5/5

What do you like best about cPanel?

It has a straightforward interface and comes with multiple features. cPanel makes it easy to make changes to the hosting services. A healthy online community makes it easy for new users to figure out how things work. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The licencing cost is a bit too high, but it gets compensated with the features they provide. It can offer more customisable dashboards. Using it on small screens like phones is a little bit inconvenient. Review collected by and hosted on G2.com.

Mark W.

Technical Support Specialist UK and USA

Small-Business (50 or fewer emp.)

12/30/2022

"WHM Review"

4/5

What do you like best about cPanel?

I really like WHM as it comes with lots of features and the UI is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

WHM is very good software but can also be quite expensive for licenses Review collected by and hosted on G2.com.

Atef A.

Web Developer

Small-Business (50 or fewer emp.)

7/25/2022

"WHM/cPanel had made hosting server management very user-friendly"

4.5/5

What do you like best about cPanel?

I love the continuous improvement cPanle is pouring into its product. I am a web developer and with WHM/cPanel I became confident and able to manage a dedicated hosting server to offer hosting services to my clients.

I love that I can run multiple PHP versions, have access to free excellent firewall add-on, well-documented features, and a large community of users. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The Mailserver component is still hard to figure out and make very secure (especially for some like me who is a web developer and not a network administrator). The spam catchers are not as strong as what dedicated email providers can provide. Review collected by and hosted on G2.com.