cPanel Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find cPanel to be super easy to use, making website management accessible for beginners and experienced users alike. (31 mentions)

Users value the intuitive user interface of cPanel, facilitating easy management of various hosting aspects. (18 mentions)

Users find cPanel's easy setup ideal for seamless hosting management and efficient website deployment. (12 mentions)

Users value the centralized management of cPanel, which simplifies tasks like domain management and SSL handling. (8 mentions)

Users find cPanel's user-friendly interface intuitive and accessible, making website management straightforward for all skill levels. (7 mentions)

Users find cPanel to be increasingly expensive, especially as costs rise with more accounts and storage upgrades. (9 mentions)

Users are frustrated with the high pricing and licensing model, which complicates affordability for agencies and resellers. (6 mentions)

Users find the high cost of cPanel difficult to justify as expenses increase with more accounts and upgrades. (5 mentions)

Users find cPanel's expensive pricing challenging, especially as costs increase with more accounts and limited alternatives. (4 mentions)

Users are concerned about the high pricing of cPanel, which continues to rise, impacting affordability and justifiability. (4 mentions)

5 Pros or Advantages of cPanel

1. Ease of Use

Users find cPanel to be super easy to use, making website management accessible for beginners and experienced users alike.

See 31 mentions

See Related User Reviews

Orlando M.

Small-Business (50 or fewer emp.)

4.0/5

"cPanel’s Robust Feature Set Handles Everything I Need"

What do you like about cPanel?

cPanel offers a wide range of functionalities. I have been using cPanel on my website servers for over a decade and have not had any issues accomplish

Anna J.

Small-Business (50 or fewer emp.)

5.0/5

"Super Easy Hosting and a Great Website Panel"

What do you like about cPanel?

super easy hosting, chosen it several times for my clients webside panel

2. User Interface

Users value the intuitive user interface of cPanel, facilitating easy management of various hosting aspects.

See 18 mentions

See Related User Reviews

Anna J.

Small-Business (50 or fewer emp.)

5.0/5

"Super Easy Hosting and a Great Website Panel"

What do you like about cPanel?

super easy hosting, chosen it several times for my clients webside panel

Justine B.

Small-Business (50 or fewer emp.)

4.5/5

"Centralized Management, Simplifies Hosting Tasks"

What do you like about cPanel?

I use cPanel to host client websites and emails, and I like that it balances ease of use with real depth. It offers intuitive, centralized management

3. Easy Setup

Users find cPanel's easy setup ideal for seamless hosting management and efficient website deployment.

See 12 mentions

See Related User Reviews

Justine B.

Small-Business (50 or fewer emp.)

4.5/5

"Centralized Management, Simplifies Hosting Tasks"

What do you like about cPanel?

I use cPanel to host client websites and emails, and I like that it balances ease of use with real depth. It offers intuitive, centralized management

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Robust Hosting with Easy Setup, Lacks Modern Tech Support"

What do you like about cPanel?

I like that cPanel is very easy to set up and straightforward to use. It handles multiple domains and private email hosting efficiently. It's a robust

4. Control Panel

Users value the centralized management of cPanel, which simplifies tasks like domain management and SSL handling.

See 8 mentions

See Related User Reviews

Orlando M.

Small-Business (50 or fewer emp.)

4.0/5

"cPanel’s Robust Feature Set Handles Everything I Need"

What do you like about cPanel?

cPanel offers a wide range of functionalities. I have been using cPanel on my website servers for over a decade and have not had any issues accomplish

Anna J.

Small-Business (50 or fewer emp.)

5.0/5

"Super Easy Hosting and a Great Website Panel"

What do you like about cPanel?

super easy hosting, chosen it several times for my clients webside panel

5. User-Friendly

Users find cPanel's user-friendly interface intuitive and accessible, making website management straightforward for all skill levels.

See 7 mentions

See Related User Reviews

Justine B.

Small-Business (50 or fewer emp.)

4.5/5

"Centralized Management, Simplifies Hosting Tasks"

What do you like about cPanel?

I use cPanel to host client websites and emails, and I like that it balances ease of use with real depth. It offers intuitive, centralized management

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you like about cPanel?

I appreciate how user-friendly all the tools are, and I find that every feature necessary for optimizing my website and ensuring my server runs smooth

5 Cons or Disadvantages of cPanel

1. Expensive

Users find cPanel to be increasingly expensive, especially as costs rise with more accounts and storage upgrades.

See 9 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you dislike about cPanel?

The cost can add up, particularly when you run out of storage and you need an upgrade.

2. Pricing Issues

Users are frustrated with the high pricing and licensing model, which complicates affordability for agencies and resellers.

See 6 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you dislike about cPanel?

The cost can add up, particularly when you run out of storage and you need an upgrade.

3. High Cost

Users find the high cost of cPanel difficult to justify as expenses increase with more accounts and upgrades.

See 5 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Alishia O.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly Tools and Outstanding Support"

What do you dislike about cPanel?

The cost can add up, particularly when you run out of storage and you need an upgrade.

4. Expensive Pricing

Users find cPanel's expensive pricing challenging, especially as costs increase with more accounts and limited alternatives.

See 4 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Cindy B.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Website Management for All Skill Levels"

What do you dislike about cPanel?

Over the years, cPanel has grown increasingly expensive. Additionally, if it is not set up correctly or if updates are ignored, websites may be left e

5. High Pricing

Users are concerned about the high pricing of cPanel, which continues to rise, impacting affordability and justifiability.

See 4 mentions

See Related User Reviews

Codi W.

Small-Business (50 or fewer emp.)

2.0/5

"Feature-Rich and Beginner-Friendly, but the Interface Feels Dated"

What do you dislike about cPanel?

Rising costs – The per-account licensing model has made the product noticeably more expensive, particularly for agencies and resellers, and it’s becom

Mureed a.

Small-Business (50 or fewer emp.)

4.0/5

"Feature-Rich and Widely Supported, But Pricey and Lacks Some Backup Options"

What do you dislike about cPanel?

The price is very high in comparison with alternatives, and cPanel company keeps raising their prices. There is no backup solutions for popular cloud

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Kamal D.

Software Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

Originally submitted 8/14/2023

"Best hosting tool that I have used."

5/5

What do you like best about cPanel?

cPanel is a very easy-to-use tool for everyone. I started using cPanel as a beginner and now am an expert. I spend my whole day working on this tool and I love it. Working with Git Version Control, FTP, Emails, Terminal, DNS, Cron Jobs, Database, etc. are too easy to use. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

The one and only thing I dislike about cPanel is the Security token update. If I leave the tabs open for 1 hour and come back later, then it asks password for every tab where I've opened cPanel to update its security token. It irritates me sometimes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/29/2023

"Best dashboard to manage linux servers"

4.5/5

What do you like best about cPanel?

One of the best dashboard out there to manage linux servers, has a very clean layout, super user friendly, WHM is for server administrators and cPanel is for end users who uses it every day. WHM is capable of customzing everything to our likings and cPanel loved by our customers. Very easy to setup, and the cPanel team is there always to help you out when you stuck. We have integrated it with WHMCS and it makes the billing side of it easy as well. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

If the price for mid-tieres can be lowered a bit that would benificatial to users. Review collected by and hosted on G2.com.

Christy N.

Partner

Small-Business (50 or fewer emp.)

1/29/2024

"cpanel is a great web site server manager"

4.5/5

What do you like best about cPanel?

The dashboard is intuitive and easy to use even for non technical people. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

I don't dislike anything but maybe the icon graphics could be a little better. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

9/12/2023

"Easy Website and Server Management"

4.5/5

What do you like best about cPanel?

Helps us manage our websites and servers without running complex commands. We often need to tweak settings to be able to install our software product on a website and cpanel helps us to perform actions that can easily be done without the need of a technical person. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

While performing actions related to database like creating new database or adding a database user the panel takes a lot of time to go back to the previous page. This thing needs to be improved upon. Review collected by and hosted on G2.com.

What problems is cPanel solving and how is that benefiting you?

We are a software product company and our product gets installed on a server. Me and my team needs to install the product at least twice a week and we can easily do so with the help of cpanel without the need to contact DevOps team. We use features like uploading the file on server, creating/modifying database, setting up cron jobs with the help of cpanel. Also to troubleshoot the server cpanel offers a Terminal on which we can run Linux and laravel commands to interact with our server. Without cpanel it would be very difficult for me and my team to set up our product. We would need to be doing all things via commands and thus would have been a very steep learning which is cut short by cpanel Review collected by and hosted on G2.com.

Mary C.

Small-Business (50 or fewer emp.)

12/20/2023

"Very helpful to manage my website very easily with cpanel"

5/5

What do you like best about cPanel?

I use cpanel to manage my website, and I think it is the best control panel for web hosting.

they give very responsive user interface and their services are really easy to use.

They have number of features with extraordinary support and reliability. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Cpanel is the best web hosting control I ever used and they provide very easy to understand user experience. Review collected by and hosted on G2.com.

Akhilesh S.

Software Engineer

Small-Business (50 or fewer emp.)

11/21/2023

"One of the best tool for website management platform"

5/5

What do you like best about cPanel?

It is easy to use and understand we can upload any file using file manager and also manage that file. It has so many features Review collected by and hosted on G2.com.

What do you dislike about cPanel?

I have no point about dislike because in my point of view its good Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/15/2024

"Cpanel is easy to use"

5/5

What do you like best about cPanel?

Hey, I have been using Cpanel for many years. I find it very useful and user-friendly. It's recommended! Review collected by and hosted on G2.com.

What do you dislike about cPanel?

I don't have anything negative in my mind. Review collected by and hosted on G2.com.

Ricardo José Ochoa R.

Diseño web y marketing digital

Small-Business (50 or fewer emp.)

7/12/2023

"An excellent platform to manage your server resources"

5/5

What do you like best about cPanel?

It's an easy to use platform that allows you to manage a lot of resources of your server in order to create or implement online software, other platforms and online tools for your business or ideas. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Something I dislike is that with the new update, that is extremely clean, they remove the icons and it makes difficult to identify every tool at first sight. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/27/2023

"A user friendly tool for backend domain and web management."

4.5/5

What do you like best about cPanel?

Its quick and user friendly. You can easily shift from any other platform and if you are new to backend web developemnt, cpanel stands as a good strating point. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

Because of its siplicity, functions are limited and errors are sometimes overlooked. Navigating to the error log is like walking through a maze. File handling is also limited. Review collected by and hosted on G2.com.

Matthew S.

Network Support Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

11/16/2023

"Best to manage website with easy interface."

5/5

What do you like best about cPanel?

I have been using cPanel for the last 4 years in my IT career, and cPanel is the most important part of all my work. Review collected by and hosted on G2.com.

What do you dislike about cPanel?

They have the best and easiest to use interface. Review collected by and hosted on G2.com.