Covetrus Ascend Reviews & Product Details

I like that it is cloud based for data security and that it can be access from any mobile device, smartphone, tablet PC or desktop PC with an internet connection. Review collected by and hosted on G2.com.

I think the invoicing tool is a lilttle clunky and could be quicker and more streamlined. Review collected by and hosted on G2.com.

The Ascend team are frequently turning out new updates, developing ease of use and great features. We've never had any trouble getting in touch with the support team, with all of them being very helpful. The integration process was smooth and the 24 hour support during transition was incredible. Review collected by and hosted on G2.com.

There are some lack of features which one would assume to be basic for a PMS system, with lacking reporting abilities which is impacting the clinics R&D. Review collected by and hosted on G2.com.

User Friendly

great work flow

easy to learn Review collected by and hosted on G2.com.

ascend manager is clunky

some things are still in the works and not all features are available. However, this is because it in a new software- So this will change Review collected by and hosted on G2.com.

It is easy to use remotely and on any device. We can keep track of patient care and tasks that need to be actioned in a busy clinic environment. Review collected by and hosted on G2.com.

Some features could be further developed to allow a more convenient workflow. Review collected by and hosted on G2.com.

Ascend is really user friendly - it is like browsing the internet on your smart phone. All the features are located in the same places as on your phone. It is intuitive. I like that you can have multiple tabs open and the system automatically saves your work as you go - no longer do you have to worry about losing that long history. I do like the customer support tab and the ability to suggest improvements/ Review collected by and hosted on G2.com.

Need a tab to review prescriptions to allow ease of refilling scripts as well as knowing what medications were dispensed and when, given medication requests are a daily part of a clinic's work flow. Review collected by and hosted on G2.com.

- easy to use

- swift transition from rxworks to acsend system

- icons on software and display are obvious, prompts are clear Review collected by and hosted on G2.com.

- software lags sometimes

- some details require filling in before going into the next step, which can be frustrating in a fast pace clinic Review collected by and hosted on G2.com.