# Conversation24 BASE Reviews
**Vendor:** Conversation24  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About Conversation24 BASE
Conversation24 BASE is cloud-based customer service software that enables businesses of all sizes to provide accessible customer contact. Our software is designed to build strong relationships and enable meaningful dialogues between customers and organisations. Start talking with your customers when and where they prefer, and you will never miss a chance to convert your website visitors again. Our chat widget is optimised for both desktop and mobile. It’s also fully customizable to your brand’s guidelines. In addition, we are constantly adding more channels to our platform to keep up with the latest innovations and customer demands. From a live chat module on your website, to WhatsApp Business – they are all headed straight to one inbox for a quick and easy follow-up: that is Conversation24 BASE!






- [View Conversation24 BASE pricing details and edition comparison](https://www.g2.com/products/conversation24-base/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+11%3A45%3A46+-0500&secure%5Bsession_id%5D=0b5e4d2b-5fd6-43b1-82ca-8633e627f64b&secure%5Btoken%5D=b32c1c86cced89972a095d20c5e4b9e0daa632a3faadaa953c7ba8d3cc04cacf&format=llm_user)

## Conversation24 BASE Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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