[ ConfigCat Reviews ](https://www.g2.com/products/configcat/reviews) [ ConfigCat Reviews ](https://www.g2.com/products/configcat/reviews) # ConfigCat Features ##### ## Management (3) Flag Management Grants users a centralized dashboard for organized feature flag management. Rollout & Rollback Control Grants users granular control over feature rollouts and rollbacks. Monitoring Allows users to track the status of deployed features and application performance via automated alerts. Show More ##### ## Functionality (3) Multi-Environment Control Empowers users to smoothly deploy features in a variety of environments. Feature Testing Allows teams to test features in production for select target groups without deploying. Low-Code Interface Presents users with a low-code interface to build and maintain feature management systems. Show More ##### ## Additional Functionality (83) Widgets An extended application or connector that enables users to perform additional services with their current set of tools Impact Management Analysis of impact/effect on IT services and other business processes Customizable Forms Customize contracts and forms to collect specific information Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information License Management Track and organize the number of licenses available to the organization Scheduled/Automated Reports Set a time to generate routine reports automatically Task Management Create, manage and track all task activities and progression Request Assignment Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Surveys & Feedback Gauge satisfaction and receive information for improvement and success SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access IT Asset Tracking Monitor the movement of one or more IT assets throughout the organization Knowledge Base Management Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Support Ticket Management Allow customers/users to submit support queries and service requests Single Sign On Allow users to access multiple services after entering their login credentials once Data Mapping Track the management and flow of data throughout the organization Client Portal Private online space that lets businesses securely share documents and provide information access to clients Service Level Agreement (SLA) Management Set and monitor service level agreements to ensure timely response and resolution Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Incident Management Manage and track all disruptions and incidents Alerts/Escalation System alerts about the need to escalate an issue or request Prioritization Arrange tasks based on the level of priority or urgency Generative AI Use AI to generate content in the form of text, images, videos, etc. Performance Monitoring Monitoring and measurement of relevant metrics to assess the performance of IT resources Email Management Manage, store and organize emails within the system or via third-party apps Active Directory Integration Integrates with Active Directory Third-Party Integrations Set up connections to third-party platforms to improve business processes Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Asset Lifecycle Management Manage assets throughout their lifecycle to optimize profit Inventory Management Track and manage inventory levels to maintain proper supply Data Import/Export Import and export data to and from software applications Access Controls/Permissions Define levels of authorization for access to specific files or systems Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Workflow Management Create, design and manage workflows for repetitive tasks Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Problem Management Identify and solve underlying cause of incident(s), and prevent future incidents from occurring Configurable Workflow Configure existing workflows to meet your organization's needs IT Asset Management Managing inventories and tracking changes to hardware and software configurations API Application programming interface that allows for integration with other systems/databases Data Visualization Graphical representation of data Change Management Track and monitor efficient handling of all changes/transitions Device Auto Discovery Automatically scan the network for devices and take pre-defined actions upon discovery Customizable Reports Alter the layout and content of reports Contract/License Management Track, store, and access client contracts or licenses Relationship Mapping Creating relationships between different IT assets to define their status and dependencies in a network Customizable Fields Customize data fields to support various needs and use cases Support Ticket Tracking Track the status of support tickets/escalations as they move through the service queue Vulnerability Scanning Discover patch statuses and vulnerabilities Data Aggregation and Publishing Assemble data from multiple sources Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Template Management Create, save, and re-purpose templates for emails, forms, etc. Lifecycle Management Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance Historical Reporting Information, data and reports that are being tracked over time Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Configuration Automation Facilitate the ongoing and automatic deployment of settings or systems. Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria File Management Create, save, and store files Status Tracking Track the status over time for a request, process, asset, or transaction Patch Management Install software updates and bug fixes remotely Document Management Store, manage, and track all electronic documents in a centralized location Real-Time Reporting Active reporting of data and metrics Real-Time Monitoring Active monitoring of systems, applications, or networks Version Control Track revisions and updates made to files and navigate between different versions Task Progress Tracking Track the status and progress of tasks IT Cost Management Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Scheduling Plan availability and assign specific time slots for tasks and resources Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Policy Management Create, manage, and track policies and procedures within an organization Real-Time Analytics Analyze and gain insights into data in real-time Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Rules-Based Workflow Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Audit Trail A record of all activities within the system, including user access, changes made, etc. Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Sarbanes-Oxley Compliance Regulations on a company's internal process when dealing with financial reporting Task Scheduling Track and manage the scheduling of tasks Show More ## 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