Cometchat had all of the features to meet our specific business needs Review collected by and hosted on G2.com.

Expensive. We pay in AUD$ so it converts to be quite a lot of money every month. Review collected by and hosted on G2.com.

The quickness in the response from support team for support request. Review collected by and hosted on G2.com.

The request for feature update or API do not followed up or request served not properly. Review collected by and hosted on G2.com.

Features are good and it's easy to implement. Review collected by and hosted on G2.com.

The documentation keeps updating and is difficult to figure out which documentation to use. Review collected by and hosted on G2.com.

Product itself was great and easy to setup and use. Customer service was 5 star which is a huge factor when selecting a vendor. Review collected by and hosted on G2.com.

Found it to be a little pricey for us with the setup we had on our end. Review collected by and hosted on G2.com.

Their customer support is one of the best I've seen. Super responsive, communicates updates well, and even holds office hours where you can get direct support from their engineering team. Review collected by and hosted on G2.com.

Customizing the solution to fit our product wasn't super smooth, but I think they're working to improve their onboarding experience. Review collected by and hosted on G2.com.

It s simple to use and the support always helps. Review collected by and hosted on G2.com.

sometimes I have technical problems, but they are always solved. Review collected by and hosted on G2.com.

SDK is good and Image/Videos uploading very easy. Also thumbnail generation is a plus. Review collected by and hosted on G2.com.

I've seen the connection gets disconnected and gets connected back quite often. This needs to be fixed. Review collected by and hosted on G2.com.

ComeChat has an easy interface that make using the product easy and simple. Review collected by and hosted on G2.com.

I haven't had any bad experiance with ComeChat so far. Review collected by and hosted on G2.com.

Support that I received from comet chat. Comet chat is useful for grop messaging. Review collected by and hosted on G2.com.

Customization is difficult. Requires lot of configuration which is like a nested. Review collected by and hosted on G2.com.

We tried out comet chat for their Audio-Video calling service, and their chat SDK.

The developer experience especially with the Chat SDK was great, also its performance was quite decent - but our user base was not very huge, so not sure how well it scales. Also, there was a bug so we raised an issue on GitHub and it was resolved within 10-15 days with a new release.

The documentation is great and easy to follow. We tried 3 different options and Cometchat's Chat SDK was the easiest to integrate. Review collected by and hosted on G2.com.

It seems a bit pricy, and it might be fine with a small scale but with a larger scale, the cost might compound. Review collected by and hosted on G2.com.