---
title: Cols AI Reviews
meta_title: 'Cols AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Cols AI works for a business like yours.
date_modified: '2024-10-10'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Cols AI Reviews
**Vendor:** Unomok Limited  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)
## About Cols AI
AI product for seamless human like voice communication. Connect with telephone systems, handle inbound calls, and make outbound calls with personalized context.






- [View Cols AI pricing details and edition comparison](https://www.g2.com/products/cols-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-08+12%3A10%3A34+-0500&secure%5Bsession_id%5D=14320e67-c926-4296-a735-33e8c0ad6320&secure%5Btoken%5D=c6b373af62622344b85c7b6ec35a5891fa0a8cf67b869933cda13cfe08389d09&format=llm_user)

## Cols AI Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Compliance Management
- Time & Expense Tracking
- Time Tracking
- Customizable Forms
- Third-Party Integrations
- Mobile Access
- Work Order Management
- Billing & Invoicing
- Accounting Integration
- Customer Database
- Real-Time Reporting
- Data Import/Export
- Customizable Fields
- Automatic Backup
- Job Tracking
- Estimating
- Real-Time Data
- Contact Database
- For Commercial and/or Industrial Electrical Contractors
- API
- AI Copilot
- Activity Tracking
- Location Tracking
- Activity Dashboard
- Real-Time Updates
- QuickBooks Integration
- Job Management
- Calendar Management
- Customer Management
- Quotes/Estimates
- Customizable Templates
- Electronic Signature
- Real-Time Notifications
- Customer History
- Electronic Payments
- Scheduling
- Mobile Signature Capture
- Customizable Branding
- Maintenance Scheduling
- Customizable Reports
- Contract/License Management
- GPS
- Project Management
- Inventory Management
- Job Scheduling
- Document Storage
- Invoice Management
- Dispatch Management
- Alerts/Notifications
- Drag & Drop
- Reporting & Statistics
- Generative AI
- Task Scheduling
- PLC Tools
- Modeling & Simulation
- Reusable Designs
- Template Management
- Functions/Calculations
- 3D Design & Modeling
- Document Generation
- Document Management
- Annotations
- CAD Tools
- Bills of Material
- Collaboration Tools
- Content Library
- One Line Diagram
- Prototype Creation
- 2D Drawing
- Version Control
- Data Synchronization
- Parts Management
- Automatic Adjustments
- System Design Tools
- Symbol Library
- Scenario Planning
- Multiple Format Support
- Rules-Based Workflow
- Built-In Database
- Automatic Formatting
- Offline Access
- Design Management
- Change Management
- Data Visualization
- 3D Modeling
- Warranty Tracking
- Job Costing
- Change Order Management
- Lead Management
- Expense Tracking
- Permit Management
- Mobile App
- Timesheet Management
- Communication Management
- Supplier Management
- Online Payments
- For Residential
- CRM
- Bid Management
- Project Planning/Scheduling
- Client Portal
- Subcontractor Management
- Purchase Order Management
- Accounting
- Project Tracking
- Visual Analytics
- Distinct Construction Functionality
- Specialized or Emerging Capabilities
- Niche Application
- Automated Scheduling
- Payment Processing
- Customer Service Management
- Service History
- For Plumbing Industry
- Technician Management
- Equipment Tracking
- Routing
- Takeoff
- Mobile Alerts
- Project Planning
- Cost Estimating
- Status Tracking
- Cost Database
- Visual Assemblies
- For General Contractors
- SMS Messaging
- Commercial/Industrial
- Fitting Management
- Prebuilt Assembly

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

## Top Cols AI Alternatives
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,703 reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,154 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,455 reviews)

