CloudM Reviews (36)

Reviews

CloudM Reviews (36)

4.6
36 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the intuitive interface and responsive support provided by CloudM, making data migration straightforward and efficient. Many appreciate the platform's ability to simplify complex processes, allowing for smooth transitions between different cloud services. A common limitation noted is the migration speed, which some users feel could be improved for larger data transfers.

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Verified User in Broadcast Media
EB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Attractive Pricing and Potential, But Project Delays from Resource Gaps"
3/5
What do you like best about CloudM?

The promise of their capabilities and pricing is very attractive. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

They were not good about resource management during the project - between European holidays and personal time off for key resources, our project was delayed significantly. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Seamless Migration, Clear Communication, and Always-Available Support"
5/5
What do you like best about CloudM?

They simplified the steps in our migration journey, adhered to the timeline, and communicated clearly regarding the scope and key watch points. They were also 100% available whenever support was needed. True professionals. Delivered 100% performance on migration scope. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

There isn't anything that we didn't like about Cloud M. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Excellent, Calm Team—A Pleasure to Work With"
5/5
What do you like best about CloudM?

The team are excellent and calm and were a pleasure to work with Review collected by and hosted on G2.com.

What do you dislike about CloudM?

None - they were awesome in the project. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Top-Notch Customer Support and a Truly Supportive Team"
5/5
What do you like best about CloudM?

Customer Support is always top notch, the team is always very supportive. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

Not any downside at all to be honest, If we did it in house it would've took a lot longer. Review collected by and hosted on G2.com.

SS
Samuel S.
System Architect - Workspace and Productivity
Mid-Market (51-1000 emp.)
"CloudM: Turbocharging Our Cloud Migrations"
5/5
What do you like best about CloudM?

CloudM has truly become the industry standard for cloud migrations, and it's easy to see why. One of the biggest game-changers for us has been the hosted solution, which makes setup an absolute breeze – no complicated infrastructure to manage on our end.

Beyond the powerful tool itself, the support team is exceptionally responsive, always quick to provide clear, helpful answers to our questions. This level of support is invaluable.

When utilizing CloudM's services, they genuinely handle all the backend work, which significantly reduces our team's burden. We particularly appreciate their proactive communication; they consistently keep us up to date as the migration progresses, providing peace of mind. Furthermore, the dashboard they provide when using their services offers fantastic visibility, allowing us to see exactly how the migration is unfolding in real-time. It's a comprehensive and reassuring experience from start to finish. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

As CloudM is based in the UK, coordinating with their team can sometimes present a slight challenge due to the time difference with our US hours. There are occasions where their working day might end while we're still in ours, making immediate engagement difficult.

However, it's important to note that this doesn't happen very often, and for the vast majority of interactions, their responsiveness and helpfulness still shine through. It's more of a minor scheduling consideration than a significant impediment to getting work done. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
AP
Verified User in Package/Freight Delivery
Small-Business (50 or fewer emp.)
"Professional, Responsive Team That Acts Fast When Issues Arise"
5/5
What do you like best about CloudM?

Professionalism. Quick to act when problems arise. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

We used the professional services to migrate, so it was a tailored experience. We did have a minor issue with the implementation engineer having to be replaced at short notice. Hand over could have been a little better Review collected by and hosted on G2.com.

Response from Lana Ginns of CloudM

Thank you so much for taking the time to share your experience with CloudM! We'll make sure to share your feedback with the team.

Tiaan H.
TH
Tiaan H.
Senior Technical Delivery Specialist
Small-Business (50 or fewer emp.)
"Love the Product—A Faster Ticket Turnaround Would Make It Perfect"
4.5/5
What do you like best about CloudM?

The Migrate product itself works great for us Review collected by and hosted on G2.com.

What do you dislike about CloudM?

The rurn around time on tickets are quite long Review collected by and hosted on G2.com.

Response from Lana Ginns of CloudM

Thank you for taking the time to share your review, Tiaan! We'll share your feedback with our Support team.

BS
Brian S.
IT Service Support Manager
Mid-Market (51-1000 emp.)
"Mostly On-Time Delivery, But Time Zone Delays and Data Size Anomalies Need Clarity"
3.5/5
What do you like best about CloudM?

That when I asked for something to be done it generally got completed in time. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

Main issue was timing was off because of time zones. Review collected by and hosted on G2.com.

Response from Lana Ginns of CloudM

Hi Brian, thank you for taking the time to review CloudM. It really helps us improve our product and services. I have shared your feedback regarding delays due to time zone differences with the team. Please do share any additional feedback regarding data size anomalies with us, too - it is mentioned in the title of your review, but not in the body copy.

Adam J.
AJ
Adam J.
IT Team Lead
Mid-Market (51-1000 emp.)
"CloudM... making complicated migrations incredibly simple!"
4.5/5
What do you like best about CloudM?

CloudM has been a game changer in simplifying our acquisitions of other companies. So far we have acquired 2 other companies, that were both running Google Workspace environments, and thanks to the simple and intuitive configuration of CloudM, we are able to carry out migrations of data (drive, emails, calendar events etc) reliably and efficiently. The platform is fast, easy to use, and very stable. Their documentation is also great! Review collected by and hosted on G2.com.

What do you dislike about CloudM?

To be honest, I have very few negative things to say about CloudM, and the negative things that I can say, mainly relate to limitations from Google Workspace's API's... because of some API migration limitations, certain things from other Google Workspaces cannot be migrated... however, even when challenges like this are faced, CloudM has clear documentation to make it very clear what the "watchpoints" are that you have to be careful of. Review collected by and hosted on G2.com.

Parth S.
PS
Parth S.
Systems Administrator
Enterprise (> 1000 emp.)
"A Reliable Migration Tool for Microsoft 365 to Google Workspace"
5/5
What do you like best about CloudM?

CloudM simplifies the migration process with an intuitive interface and clear step-by-step guidance. Their support team is knowledgeable and responsive. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

The migration rate is approximately 120 GB/day. If it can be increased, it will be easier to do big migrations. Review collected by and hosted on G2.com.