CloudLIMS Reviews (56)

Reviews

CloudLIMS Reviews (56)

4.5
56 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the exceptional support provided by the CloudLIMS team, highlighting their responsiveness and willingness to assist with customization. The software is valued for its user-friendly interface and flexibility, allowing labs to tailor the system to their specific needs. However, some users note a common learning curve when transitioning to the platform.

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Aisling S.
AS
Aisling S.
Laboratory Technical and Quality Manager
Small-Business (50 or fewer emp.)
"CloudLIMS use in a chemistry laboratory"
4/5
What do you like best about CloudLIMS?

CloudLIMS is used daily in work for logging all samples, tests, and to generate test reports. CloudLIMS was implemented in the lab to allow a system to have all tests in one places where sample numbers could be assigned and testing tracked alongside the sample numbers. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

CloudLIMS has a large customer base so while they respond quickly to queries sometimes resolution or new features can take a while to be implemented. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for taking the time to share your feedback with us! We're thrilled to hear that our platform streamlines your daily work by efficiently managing sample logging, testing, and report generation. Your feedback regarding our customer service response time and feature implementation is invaluable to us, as we continuously work to enhance our services to better serve your needs. Thank you.

See how CloudLIMS improved
CL
Carol L.
Mid-Market (51-1000 emp.)
"Customizable LIMS system requiring dedicated time"
4.5/5
What do you like best about CloudLIMS?

CloudLIMS is very customizable in what columns are shown and what is being reported. The customer service is really good, we ask for certain features and they do their best to give it to us. The response time is also very fast. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Editting it for our lab purposes is a long and tedious process. There aren't readily used templates that can be copied to other groups. Review collected by and hosted on G2.com.

Nick F.
NF
Nick F.
Technical Director
Small-Business (50 or fewer emp.)
"CloudLims - a very easy software to use"
5/5
What do you like best about CloudLIMS?

What I like in CloudLIMS is its user-friendly interface and comprehensive data management capabilities. The platform makes it easy to organize and access lab data, streamlining workflows and improving efficiency among the team Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

I like everything about CloudLims, it s very useful software to have Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for your kind words and for taking the time to share your experience with CloudLIMS! We are delighted to hear that you find our solution user-friendly and that it makes your life easy by streamlining workflows and improving efficiency.

See how CloudLIMS improved
AK
Aryan K.
Biotechnology
Small-Business (50 or fewer emp.)
"CloudLIMS - A true value addition to our cannabis lab"
5/5
What do you like best about CloudLIMS?

We provide third-party cannabis testing services. Every other LIMS we considered nickel-and-dimed us for CoA template setup, instrument integration, and staff training. CloudLIMS didn't impose these fees, alleviating financial concerns. With CloudLIMS, reporting test results to regulatory agencies is super easy and quick. Additionally, the CloudLIMS team consistently offers assistance and doesn't hesitate to walk the extra mile to fulfill our stringent testing and reporting needs. CloudLIMS stands out for being both cost-effective and feature-rich. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

The system's session timeout is somewhat restrictive. After a while, the platform prompts a session expiration. It would be good if there is an option to extend the session duration, allowing users a bit more flexibility in completing tasks without worrying about losing their progress. Review collected by and hosted on G2.com.

EJ
Emily J.
Small-Business (50 or fewer emp.)
"A 5/5 for CloudLIMS for Developing Such a Great Product for Cannabis and Hemp Testing Labs"
5/5
What do you like best about CloudLIMS?

After thoroughly examining numerous vendors, we ultimately selected CloudLIMS. What stood out the most about CloudLIMS was their comprehensive understanding of our needs. The CloudLIMS team provided excellent assistance in integrating all our instruments and software systems with the LIMS system. They tailored the CoAs precisely according to our preferences. CloudLIMS has made our lab life much easier than it ever was before. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Our experience so far has been great, no complaints. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for your review of CloudLIMS! We highly value your feedback and are delighted to hear about your positive experience with our solution.

See how CloudLIMS improved
MH
Matthew H.
Small-Business (50 or fewer emp.)
"Customer service is the best"
5/5
What do you like best about CloudLIMS?

Customer service is a big deal to me, and every time I have a request or question, they're super quick and transparent with the answer. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

It's hard to think of something I dislike, they've overall been excellent. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you so much for taking the time to share your thoughts on CloudLIMS! It's fantastic to know that our commitment to excellent customer service has made a positive impression on you. We're also pleased to learn that you find CloudLIMS excellent and user-friendly. And, we'd like to let you know that we're committed to continuously improving our solution to meet and exceed your expectations. Thanks again!

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Exceptional Support and an Outstanding LIMS for Clinical Research Labs!"
5/5
What do you like best about CloudLIMS?

What I like best about CloudLIMS is exceptional support coupled with outstanding product features. The team at CloudLIMS configured the product according to our specific requirements, making it a perfect fit for our glycan data storage and management needs. After configuration, thanks to the product’s intuitive and user-friendly interface, we were able to operate the system seamlessly. If you're in search of a LIMS that could be easily tailored to your needs and would be loved by your team, I would recommend CloudLIMS. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Nothing as such. Their support is always just a call or an email away, which is something I truly cherish. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for your valuable feedback! We are thrilled to hear that CloudLIMS has become a vital tool in facilitating your research on blood samples for glycan analysis. We look forward to our continued association.

See how CloudLIMS improved
Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Excellent resource for sample management!"
5/5
What do you like best about CloudLIMS?

CloudLIMS has been a valuable tool for organizing and managing samples in our lab. It offers everything we need in a LIMS and is super easy to use. I highly recommend this product! Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

I really don't have anything negative to say about CloudLIMS. Easy to use, customer service is excellent, it has everything we need for managing information. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you so much for taking the time to share your positive experience with CloudLIMS! We are thrilled to hear that our LIMS has proven to be a valuable tool for organizing and managing samples in your lab. It's fantastic to know that you find CloudLIMS easy to use and that it provides everything you need in a LIMS. Thank you for choosing CloudLIMS.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Impressive product and an exceptionally dedicated team!"
5/5
What do you like best about CloudLIMS?

The outstanding aspects of CloudLIMS that impress us the most are robust product functionality and the dedication of the CloudLIMS team in meeting our unique requirements. The standout feature for us is the capability to trace the parent-child relationship of samples and efficiently handle patient information, including consent records. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

Our experience has been nothing but positive. Review collected by and hosted on G2.com.

Response from Support Cloudlims of CloudLIMS

Thank you for taking the time to share your valuable feedback. We are thrilled to hear about your positive experience with our software and team. At CloudLIMS, we strive to provide a comprehensive and efficient solution to meet the unique requirements of our customers, and your satisfaction is a testament to our commitment. If you have any further feedback or suggestions, please don't hesitate to let us know. We are always looking for ways to improve and provide the best possible experience to our valued customers like you.

See how CloudLIMS improved
Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"CloudLIMs for Biobanking"
4/5
What do you like best about CloudLIMS?

CloudLIMS is accessible anywhere, any time, as long as there is internet connection which allows more flexibility to use amongst our team. It is also configurable on multiple levels so no matter what kind of operations the end-user is running, CloudLIMS is more than likely to achieve your operational needs. Technical support is also supportive, ensuring the customer feels comfortable and competent using the application by consistent communication and regular meetings with fast response times too. Review collected by and hosted on G2.com.

What do you dislike about CloudLIMS?

There are a couple refinements that can be made, such as the arrangement of columns for some windows, the data types, and additional statuses (sample collected, sample picked up, sample received, etc) to track samples through its chain of custody/workflow. However, CloudLIMS has always been willing to take this kind of feedback to their product management team to continue improving the product. Review collected by and hosted on G2.com.